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Hi, I’m Nithya Kannan, a Strategic Senior QA Engineer with over 12 years of experience leading QA, governance, and end-to-end testing across global Ecommerce, Retail, and Supply Chain ecosystems. I’ve built and led cross-functional QA teams, shaped testing strategies, and partnered with product and engineering to deliver high-velocity, high-quality software. I’m passionate about turning complex requirements into solid test plans, driving automation where it adds value, and ensuring transparent risk and quality reporting for stakeholders. I thrive in fast-paced environments and love mentoring teams, coordinating global product rollouts, and enabling smooth UAT and product enablement. My experience spans frontend and backend testing, automation foundations, and a strong focus on quality governance, risk mitigation, and stakeholder alignment to deliver reliable systems at scale.…Hi, I’m Nithya Kannan, a Strategic Senior QA Engineer with over 12 years of experience leading QA, governance, and end-to-end testing across global Ecommerce, Retail, and Supply Chain ecosystems. I’ve built and led cross-functional QA teams, shaped testing strategies, and partnered with product and engineering to deliver high-velocity, high-quality software. I’m passionate about turning complex requirements into solid test plans, driving automation where it adds value, and ensuring transparent risk and quality reporting for stakeholders. I thrive in fast-paced environments and love mentoring teams, coordinating global product rollouts, and enabling smooth UAT and product enablement. My experience spans frontend and backend testing, automation foundations, and a strong focus on quality governance, risk mitigation, and stakeholder alignment to deliver reliable systems at scale.

Nithya Kannan

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Hi, I’m Nithya Kannan, a Strategic Senior QA Engineer with over 12 years of experience leading QA, governance, and end-to-end testing across global Ecommerce, Retail, and Supply Chain ecosystems. I’ve built and led cross-functional QA teams, shaped testing strategies, and partnered with product and engineering to deliver high-velocity, high-quality software. I’m passionate about turning complex requirements into solid test plans, driving automation where it adds value, and ensuring transparent risk and quality reporting for stakeholders. I thrive in fast-paced environments and love mentoring teams, coordinating global product rollouts, and enabling smooth UAT and product enablement. My experience spans frontend and backend testing, automation foundations, and a strong focus on quality governance, risk mitigation, and stakeholder alignment to deliver reliable systems at scale.…Hi, I’m Nithya Kannan, a Strategic Senior QA Engineer with over 12 years of experience leading QA, governance, and end-to-end testing across global Ecommerce, Retail, and Supply Chain ecosystems. I’ve built and led cross-functional QA teams, shaped testing strategies, and partnered with product and engineering to deliver high-velocity, high-quality software. I’m passionate about turning complex requirements into solid test plans, driving automation where it adds value, and ensuring transparent risk and quality reporting for stakeholders. I thrive in fast-paced environments and love mentoring teams, coordinating global product rollouts, and enabling smooth UAT and product enablement. My experience spans frontend and backend testing, automation foundations, and a strong focus on quality governance, risk mitigation, and stakeholder alignment to deliver reliable systems at scale.

Available to hire

Hi, I’m Nithya Kannan, a Strategic Senior QA Engineer with over 12 years of experience leading QA, governance, and end-to-end testing across global Ecommerce, Retail, and Supply Chain ecosystems. I’ve built and led cross-functional QA teams, shaped testing strategies, and partnered with product and engineering to deliver high-velocity, high-quality software. I’m passionate about turning complex requirements into solid test plans, driving automation where it adds value, and ensuring transparent risk and quality reporting for stakeholders.

I thrive in fast-paced environments and love mentoring teams, coordinating global product rollouts, and enabling smooth UAT and product enablement. My experience spans frontend and backend testing, automation foundations, and a strong focus on quality governance, risk mitigation, and stakeholder alignment to deliver reliable systems at scale.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

German

Beginner

Tamil

Fluent

Work Experience

Senior Quality Assurance Engineer at Emma - Sleep GmbH

May 1, 2022 - April 1, 2025

Led E2E QA governance for the Fulfillment & Operations division, standardizing QA practices across engineering teams to enable rapid, high-quality releases. Directed QA strategy for global product rollouts and multi-system integrations, ensuring on-time delivery. Coordinated a critical re-platforming project, enabling a transition to a new system landscape in under 2 years. Collaborated with Product Managers to translate business requirements into comprehensive test plans, improving testing efficiency by 20%. Led UAT and on-site product enablement, and mentored a team of 8 QA engineers in agile ceremonies and defect resolution. Managed risk and provided transparent status reporting to leadership, ensuring 100% visibility of project health. Executed hands-on E2E testing for POs flows integrating SFCC, Pulpo WMS, and Fluent Commerce OMS for global operations.

Quality Assurance Lead at Cognizant Technology Solutions

December 1, 2018 - January 31, 2022

Directed an international QA team (>10 members) through the full STLC for critical Canadian retail projects, ensuring 100% Go-Live delivery. Managed end-to-end QA requirements, including Client SOW, effort estimation, and resource planning/allocation. Conducted governance and compliance reviews of Test Strategy and Design Documentation. Implemented risk management, contingency planning, and regular leadership reviews to maintain project health. Reported DSR/WSR metrics and supported key audit processes. Served as SME for IBM Sterling OMS and designed training programs accelerating onboarding timelines by ~30%.

Quality Assurance Specialist & Analyst at Cognizant Technology Solutions

March 1, 2013 - November 30, 2018

Developed and executed test strategies with 95%+ test coverage across complex supply chain modules. Built and maintained automated regression suites using Robot Framework and Selenium, reducing regression cycle time by ~30%. Acted as SME for Blue Yonder / JDA Suite (TMS, Allocation, Intactix), focusing on inbound/outbound workflows. Owned STLC, defect triage, and metrics reporting. Mentored new team members and designed test cases across smoke, system, integration, E2E, UAT, and risk-based testing, contributing to improved release stability.