Hi, I’m Nithya Kannan, a Strategic Senior QA Engineer with over 12 years of experience leading QA, governance, and end-to-end testing across global Ecommerce, Retail, and Supply Chain ecosystems. I’ve built and led cross-functional QA teams, shaped testing strategies, and partnered with product and engineering to deliver high-velocity, high-quality software. I’m passionate about turning complex requirements into solid test plans, driving automation where it adds value, and ensuring transparent risk and quality reporting for stakeholders. I thrive in fast-paced environments and love mentoring teams, coordinating global product rollouts, and enabling smooth UAT and product enablement. My experience spans frontend and backend testing, automation foundations, and a strong focus on quality governance, risk mitigation, and stakeholder alignment to deliver reliable systems at scale.

Nithya Kannan

Hi, I’m Nithya Kannan, a Strategic Senior QA Engineer with over 12 years of experience leading QA, governance, and end-to-end testing across global Ecommerce, Retail, and Supply Chain ecosystems. I’ve built and led cross-functional QA teams, shaped testing strategies, and partnered with product and engineering to deliver high-velocity, high-quality software. I’m passionate about turning complex requirements into solid test plans, driving automation where it adds value, and ensuring transparent risk and quality reporting for stakeholders. I thrive in fast-paced environments and love mentoring teams, coordinating global product rollouts, and enabling smooth UAT and product enablement. My experience spans frontend and backend testing, automation foundations, and a strong focus on quality governance, risk mitigation, and stakeholder alignment to deliver reliable systems at scale.

Available to hire

Hi, I’m Nithya Kannan, a Strategic Senior QA Engineer with over 12 years of experience leading QA, governance, and end-to-end testing across global Ecommerce, Retail, and Supply Chain ecosystems. I’ve built and led cross-functional QA teams, shaped testing strategies, and partnered with product and engineering to deliver high-velocity, high-quality software. I’m passionate about turning complex requirements into solid test plans, driving automation where it adds value, and ensuring transparent risk and quality reporting for stakeholders.

I thrive in fast-paced environments and love mentoring teams, coordinating global product rollouts, and enabling smooth UAT and product enablement. My experience spans frontend and backend testing, automation foundations, and a strong focus on quality governance, risk mitigation, and stakeholder alignment to deliver reliable systems at scale.

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Experience Level

Expert
Expert
Expert
Intermediate

Language

English
Fluent
German
Beginner
Tamil
Fluent

Work Experience

Senior Quality Assurance Engineer at Emma - Sleep GmbH
May 1, 2022 - April 1, 2025
Led E2E QA governance for the Fulfillment & Operations division, standardizing QA practices across engineering teams to enable rapid, high-quality releases. Directed QA strategy for global product rollouts and multi-system integrations, ensuring on-time delivery. Coordinated a critical re-platforming project, enabling a transition to a new system landscape in under 2 years. Collaborated with Product Managers to translate business requirements into comprehensive test plans, improving testing efficiency by 20%. Led UAT and on-site product enablement, and mentored a team of 8 QA engineers in agile ceremonies and defect resolution. Managed risk and provided transparent status reporting to leadership, ensuring 100% visibility of project health. Executed hands-on E2E testing for POs flows integrating SFCC, Pulpo WMS, and Fluent Commerce OMS for global operations.
Quality Assurance Lead at Cognizant Technology Solutions
December 1, 2018 - January 31, 2022
Directed an international QA team (>10 members) through the full STLC for critical Canadian retail projects, ensuring 100% Go-Live delivery. Managed end-to-end QA requirements, including Client SOW, effort estimation, and resource planning/allocation. Conducted governance and compliance reviews of Test Strategy and Design Documentation. Implemented risk management, contingency planning, and regular leadership reviews to maintain project health. Reported DSR/WSR metrics and supported key audit processes. Served as SME for IBM Sterling OMS and designed training programs accelerating onboarding timelines by ~30%.
Quality Assurance Specialist & Analyst at Cognizant Technology Solutions
March 1, 2013 - November 30, 2018
Developed and executed test strategies with 95%+ test coverage across complex supply chain modules. Built and maintained automated regression suites using Robot Framework and Selenium, reducing regression cycle time by ~30%. Acted as SME for Blue Yonder / JDA Suite (TMS, Allocation, Intactix), focusing on inbound/outbound workflows. Owned STLC, defect triage, and metrics reporting. Mentored new team members and designed test cases across smoke, system, integration, E2E, UAT, and risk-based testing, contributing to improved release stability.

Education

Bachelors of Technology at Anna University
August 1, 2008 - April 1, 2012

Qualifications

ISTQB Certified Tester
January 11, 2030 - May 13, 2026

Industry Experience

Retail, Software & Internet, Professional Services, Transportation & Logistics

Experience Level

Expert
Expert
Expert
Intermediate

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