Entrepreneur & Online Business Manager (Remote) at Self-employed

Responsible for the full operational and technical direction of online sales channels, including automation, CRM, and e-commerce integrations. Led the setup and optimization of multi-channel online sales and customer journeys to enable clients to focus on delivering their services.

Freelance WordPress Designer at Self-employed

Developed, built, and maintained custom WordPress websites. Advised clients on non-technical website management and e-commerce solutions. Resolved technical issues and performed regular updates.

Operations & Administrative Assistant at Hoogheemraadschap Delfland

Supported the team with administrative tasks and handling emails/phone calls; managed internal processes and data; helped with project coordination and documentation.

Sales & Support at Conduent (Project Ziggo)

Responsible for inbound customer contact; contributed to efficient service delivery; supported telecommunication clients and helped achieve targets.