Hi, I'm Komalpreet Saini. I am a dependable and customer-focused professional with 6+ years of experience across administration, client management, logistics, event operations, and customer service. I thrive on solving problems, handling inquiries, and keeping office operations running smoothly, all while delivering excellent service to customers and teams. Currently, I am pursuing a Master of Counselling in Australia to strengthen my interpersonal and communication skills, and I am eager to apply these insights to supporting teams and clients. I bring strong collaboration, scheduling, and on-site support capabilities, with a track record of improving efficiency and client satisfaction.

Komalpreet Saini

Hi, I'm Komalpreet Saini. I am a dependable and customer-focused professional with 6+ years of experience across administration, client management, logistics, event operations, and customer service. I thrive on solving problems, handling inquiries, and keeping office operations running smoothly, all while delivering excellent service to customers and teams. Currently, I am pursuing a Master of Counselling in Australia to strengthen my interpersonal and communication skills, and I am eager to apply these insights to supporting teams and clients. I bring strong collaboration, scheduling, and on-site support capabilities, with a track record of improving efficiency and client satisfaction.

Available to hire

Hi, I’m Komalpreet Saini. I am a dependable and customer-focused professional with 6+ years of experience across administration, client management, logistics, event operations, and customer service. I thrive on solving problems, handling inquiries, and keeping office operations running smoothly, all while delivering excellent service to customers and teams.

Currently, I am pursuing a Master of Counselling in Australia to strengthen my interpersonal and communication skills, and I am eager to apply these insights to supporting teams and clients. I bring strong collaboration, scheduling, and on-site support capabilities, with a track record of improving efficiency and client satisfaction.

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Language

English
Fluent
Hindi
Fluent
Panjabi, Punjabi
Fluent

Work Experience

Admin Assistant at Sylvestro Butchers
November 1, 2024 - Present
Manage billing, payroll, and order processing with accuracy. Maintain employee records and provide day-to-day administrative support. Handle customer queries and ensure smooth store operations.
Casual Event Staff at Spark Events
January 1, 2024 - Present
Provide event support for concerts, sports events, and corporate seminars. Assist with guest check-ins, ticket scanning, and crowd coordination. Deliver excellent customer service to ensure positive attendee experiences.
Logistics Dispatch & Client Operations Manager at GoBolt
January 1, 2023 - January 1, 2024
Managed daily route planning, scheduling, and dispatch operations across Canadian markets. Supervised driver teams and handled escalations to maintain timely deliveries. Partnered with IT and operations teams to enhance delivery efficiency.
Client Operations Manager at Engage People Inc.
January 1, 2021 - January 1, 2022
Resolved high-level client escalations for major accounts (BMO, HSBC, TD, Amazon). Coordinated between contact centers, operations, and IT teams. Delivered excellent client support and service recovery.
Customer Service Manager at Millennial 1 Solutions
January 1, 2019 - January 1, 2021
Led a customer support team for campaigns such as Canadian Red Cross and ATCO Energy. Monitored call quality, trained agents, and managed escalations. Improved client satisfaction through proactive communication.
Event Staff at Bickerton Events
January 1, 2020 - January 1, 2024
Supported event setup, ushering, and ticketing for concerts, conferences, and sports events. Ensured smooth guest experience and venue coordination.

Education

Add your educational history here.

Qualifications

Master of Counselling
January 11, 2030 - January 25, 2026
Bachelor in Journalism and Mass Communication
January 11, 2030 - January 25, 2026
Graduate Certificate in Event Management
January 11, 2030 - January 25, 2026
Graduate Certificate in Project Management
January 11, 2030 - January 25, 2026

Industry Experience

Media & Entertainment, Professional Services, Retail, Transportation & Logistics, Travel & Hospitality