Hi, I’m Juan Valentín Cortés Fábregas (孔冠珺). I help businesses unlock growth with tailored AI solutions, simplifying complexity into tangible results. I work to optimize processes, automate tasks, and drive innovation so teams can focus on high-value work. With a background spanning IT change management, software engineering, and AI-enabled applications across Europe, I design and deploy intelligent automation, chatbots, and AI-powered decision support. I’m passionate about turning data into actionable insights and helping organizations scale responsibly.…

Juan Valentín Cortés Fábregas

Hi, I’m Juan Valentín Cortés Fábregas (孔冠珺). I help businesses unlock growth with tailored AI solutions, simplifying complexity into tangible results. I work to optimize processes, automate tasks, and drive innovation so teams can focus on high-value work. With a background spanning IT change management, software engineering, and AI-enabled applications across Europe, I design and deploy intelligent automation, chatbots, and AI-powered decision support. I’m passionate about turning data into actionable insights and helping organizations scale responsibly.…

Available to hire

Hi, I’m Juan Valentín Cortés Fábregas (孔冠珺). I help businesses unlock growth with tailored AI solutions, simplifying complexity into tangible results. I work to optimize processes, automate tasks, and drive innovation so teams can focus on high-value work.

With a background spanning IT change management, software engineering, and AI-enabled applications across Europe, I design and deploy intelligent automation, chatbots, and AI-powered decision support. I’m passionate about turning data into actionable insights and helping organizations scale responsibly.

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Skills

Experience Level

AI Chatbot
Expert
Prompt Engineering
Expert
Adobe Photoshop
Expert
Python
Expert
SQL
Intermediate
Adobe Illustrator
Intermediate
Data Science
Intermediate
Data Visualization
Intermediate
HTML5
Intermediate
JavaScript
Intermediate
MySQL
Intermediate
AI Images
Intermediate
DaVinci Resolve Studio
Intermediate
GitHub
Intermediate
Blender
Intermediate
Final Cut Pro X
Intermediate
Autodesk Maya
Intermediate
Docker
Beginner
Kubernetes
Beginner
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Language

English
Fluent
Spanish; Castilian
Fluent
German
Fluent
Italian
Advanced
French
Intermediate
Greek, Modern
Beginner
Chinese
Beginner
Arabic
Beginner
Georgian
Beginner
Russian
Beginner

Work Experience

AI Solutions Specialist at pAIneer Lab
April 1, 2024 - November 21, 2025
Current role leading intelligent automation and chatbot initiatives. Replaced repetitive phone-based data collection with web and WhatsApp chatbots for a transportation company, saving employees hours weekly. Built an invoice classification automation for a livestock farmer to ensure accurate accounting. Implemented 24/7 customer support chatbots for own businesses. Developed a Custom GPT for health and sports habits. Created an AI-powered Android app to track business tasks and personal well-being.
IT Change Management Specialist at BioNTech SE
September 1, 2024 - September 1, 2024
Led IT change management and incident analysis to stabilize business services. Coordinated issue resolution, identified root causes, and defined long-term solutions. Produced monthly critical-incident reports for senior management and contributed to harmonisation and process improvements.
Software Engineer at SV Informatik GmbH
June 1, 2022 - June 1, 2022
Software Engineer responsible for developing and maintaining software solutions, contributing to automation, integration, and system reliability across multiple projects.
Incident Manager at Roche
June 1, 2019 - June 1, 2019
Coordinated IT incidents to root cause, wrote monthly critical-incident reports for senior management, and supported changes to stabilize services and harmonise workflows.
Software Engineer at Indra
November 1, 2018 - November 1, 2018
Software Engineer focused on developing UI and backoffice applications; contributed to Windows UI development for a Spanish banking client.
IT Consultant at Papyrus Software International
December 1, 2016 - December 1, 2016
Provided IT consulting, proof-of-concept development, and document/prototype design using Papyrus tools; translated business documents and facilitated templates and AFP design.
Junior software developer & analyst at BBVA Las Tablas (Madrid, Spain) / Indra
April 1, 2013 - April 1, 2013
Design and implementation of user interfaces for a backoffice application; delivered multiple UI windows and enhancements.
ITIL Problem and Change Manager at Roche
July 1, 2014 - July 1, 2014
Coordinated issues to root cause, defined fixes, and supported change activities to stabilize services; contributed to incident analysis and change management.
Junior analyst programmer at Indra
February 1, 2013 - February 1, 2013
Development of algorithms for parallel processing and customer settlement; created Excel reports; managed application users and data uploads.
Principal Associate Consultant at reshuffle.ai
October 1, 2025 - Present
Leading AI solutions and intelligent automation projects, including chatbot implementations for transportation companies, invoice classification automation, 24/7 chatbots for customer support, custom GPT for health & sports habits, and an AI-powered Android task-tracking app.
IT Change Management Specialist at BioNTech SE
July 1, 2022 - September 30, 2024
Coordinated IT change activities, prepared monthly incident reports, analyzed incidents to identify root causes, and supported workflow harmonisation initiatives.
Software Engineer at SV Informatik GmbH
July 1, 2019 - June 30, 2022
Contributed to software development across multiple projects; participated in design, implementation, and maintenance of back-end and front-end components.
IT Consultant at Papyrus Software International
June 1, 2015 - December 31, 2016
Prepared proofs of concept for clients; translated and interpreted Spanish-English communications; designed document prototypes and templates with Papyrus Objects.
ITIL Problem and Change Manager at Roche
July 1, 2013 - July 31, 2014
Coordinated issue resolution, prepared monthly critical incident reports for senior management, analyzed incidents to identify problem candidates, and reviewed changes for workflow harmonisation.
Junior software developer & analyst at Indra
February 1, 2013 - April 1, 2013
UI design and development for a back-office banking application; contributed to multiple Windows-based modules.
Junior analyst programmer at Indra
April 1, 2011 - February 28, 2013
Developed algorithms for parallel processing and data loading; created Excel reports; administered application users; developed XSLT templates; managed data imports/exports and production servers.

Education

Master's degree at Vienna University of Technology
January 1, 2009 - January 1, 2010
Master's degree, IT Engineering at Universidad de Sevilla
January 1, 2004 - January 1, 2009
Master's degree, Artificial Intelligence at IA Profit Academy
December 1, 2023 - December 1, 2024
Certified Consultant in AI and Digital Marketing at IA Profit Academy
September 1, 2024 - September 1, 2025
Certified Consultant in AI and Digital Marketing at IA Profit Academy
September 1, 2024 - September 1, 2025
Master de Inteligencia Artificial - IA Profit Pro at IA Profit Academy
December 1, 2023 - December 1, 2024
Master's degree, Computer Engineering at Vienna University of Technology
January 1, 2009 - January 1, 2010
Master's degree, IT Engineering at Universidad de Sevilla
January 1, 2004 - January 1, 2009
Computer Engineering, Information Technology at Universidad de Sevilla
September 1, 2004 - July 1, 2010

Qualifications

ISIS Papyrus Certification Level 1
January 11, 2030 - November 21, 2025
AI Engineer certification
January 11, 2030 - November 21, 2025
ITIL Foundation Level
January 11, 2030 - November 21, 2025
Lean Six Sigma White Belt Certification
January 11, 2030 - November 21, 2025
ISIS Papyrus Certification Level 1
January 11, 2030 - February 9, 2026
AI Engineer certification
January 11, 2030 - February 9, 2026
ITIL Foundation Level
January 11, 2030 - February 9, 2026
Lean Six Sigma White Belt Certification
January 11, 2030 - February 9, 2026

Industry Experience

Software & Internet, Professional Services, Healthcare, Life Sciences, Transportation & Logistics, Education
    paper AI solution developer

    Some highlights of my recent work include:

    • Intelligent automation & chatbot for a transportation company: Replaced repetitive phone-based data collection with a web and WhatsApp chatbot, saving employees several hours each week and streamlining customer interactions.

    • Invoice classification automation for a livestock farmer: Built a solution that ensures accurate accounting and eliminates mismatches, enabling the client to focus on core business operations instead of administrative tasks.

    • Customer support chatbots for my own businesses: Implemented 24/7 assistance systems that reduced dependency on human operators while improving customer satisfaction.

    • Custom GPT for health & sports habits: Developed a guidance system to coach users toward extreme health and sustainable fitness routines.

    • AI-powered Android application: Designed an app that tracks business tasks and personal well-being, increasing productivity by aligning performance metrics with user wellness.

    Feel free to check out my website paineerlab.com for more information and screenshots.