KP

Kyle Power

Available to hire

I am an organized and proactive administrative and customer support professional with experience in lead research, data management, client communication, and B2B support.

About

I am an organized and proactive administrative and customer support professional with experience in lead research, data management, client communication, and B2B support. I excel at conducting online research, organizing lead lists, managing outreach activities in spreadsheets and CRM tools, and maintaining accurate records. I am a strong communicator with excellent written and verbal English, capable of independently managing time-sensitive tasks, supporting LinkedIn activity, and assisting with basic Google Ads and project administration. I am known for attention to detail, clear documentation, and reliable follow-through.

In previous roles, I supported service delivery planning, intake procedures, and client communications for government programs and insurance teams. I have a track record of coordinating multiple administrative tasks, maintaining accurate records, and delivering timely updates to stakeholders while maintaining high levels of accuracy and professionalism. My experience spans federal government, insurance brokerages, logistics, and retail, and I am adept at adapting to remote work environments and contributing to team success.

  • 21 years' experience
  • Joined January 2026

Industry experience

  • Government
  • Financial Services
  • Professional Services
  • Healthcare
  • Media & Entertainment

Work experience· 7 roles

Acting Program Officer (PM-03) · Government of Canada, Indigenous Services Canada – Jordan’s PrincipleMar 2025 – Jul 2025 · 5 mos

Conducted detailed research and data organization to support service delivery planning and intake procedures; Maintained accurate records and case documentation; Coordinated multiple administrative tasks; Communicated professionally with clients and stakeholders via phone and email; Supported team meetings to improve processes and coordination.

Acting Junior Program Officer (PM-02) · Government of Canada, Indigenous Services Canada – Jordan’s PrincipleOct 2023 – Present · 3 yrs 2 mos

Supported program operations as a junior officer, including handling inquiries, tracking progress, coordinating outreach, and providing updates to stakeholders.

Clerical Support (CR-04) · Government of Canada, Indigenous Services Canada – Jordan’s PrincipleOct 2022 – Oct 2023 · 1 yr 1 mo

Maintained tracking systems and case documentation; prioritized urgent requests; supported program operations; communicated with clients and stakeholders to manage inquiries and progress.

Auto Insurance Specialist · Waypoint InsuranceMay 2022 – Oct 2022 · 6 mos
Auto Insurance Advisor · HUB International Insurance BrokersSep 2019 – Apr 2022 · 2 yrs 8 mos
Truck Dispatcher · Super Save GroupJan 2018 – Sep 2019 · 1 yr 9 mos
Customer Service Representative, After Sales · IKEA CoquitlamJul 2005 – Dec 2017 · 12 yrs 6 mos

Education

Undergraduate Studies · Thompson Rivers University2010 – 2012
Diploma · Douglas College2005 – 2006
High School Diploma · Terry Fox Secondary School2030 – 2026
Supervision Program · Training Group Program2030 – 2026

Certifications and awards

General Insurance Salesperson Level 12019 – 2022

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