Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am an organized and proactive administrative and customer support professional with experience in lead research, data management, client communication, and B2B support. I excel at conducting online research, organizing lead lists, managing outreach activities in spreadsheets and CRM tools, and maintaining accurate records. I am a strong communicator with excellent written and verbal English, capable of independently managing time-sensitive tasks, supporting LinkedIn activity, and assisting with basic Google Ads and project administration. I am known for attention to detail, clear documentation, and reliable follow-through. In previous roles, I supported service delivery planning, intake procedures, and client communications for government programs and insurance teams. I have a track record of coordinating multiple administrative tasks, maintaining accurate records, and delivering timely updates to stakeholders while maintaining high levels of accuracy and professionalism. My experience spans federal government, insurance brokerages, logistics, and retail, and I am adept at adapting to remote work environments and contributing to team success.…I am an organized and proactive administrative and customer support professional with experience in lead research, data management, client communication, and B2B support. I excel at conducting online research, organizing lead lists, managing outreach activities in spreadsheets and CRM tools, and maintaining accurate records. I am a strong communicator with excellent written and verbal English, capable of independently managing time-sensitive tasks, supporting LinkedIn activity, and assisting with basic Google Ads and project administration. I am known for attention to detail, clear documentation, and reliable follow-through. In previous roles, I supported service delivery planning, intake procedures, and client communications for government programs and insurance teams. I have a track record of coordinating multiple administrative tasks, maintaining accurate records, and delivering timely updates to stakeholders while maintaining high levels of accuracy and professionalism. My experience spans federal government, insurance brokerages, logistics, and retail, and I am adept at adapting to remote work environments and contributing to team success.

Kyle Power

Project Manager, Data Analyst, Content Creator, +2





I am an organized and proactive administrative and customer support professional with experience in lead research, data management, client communication, and B2B support. I excel at conducting online research, organizing lead lists, managing outreach activities in spreadsheets and CRM tools, and maintaining accurate records. I am a strong communicator with excellent written and verbal English, capable of independently managing time-sensitive tasks, supporting LinkedIn activity, and assisting with basic Google Ads and project administration. I am known for attention to detail, clear documentation, and reliable follow-through. In previous roles, I supported service delivery planning, intake procedures, and client communications for government programs and insurance teams. I have a track record of coordinating multiple administrative tasks, maintaining accurate records, and delivering timely updates to stakeholders while maintaining high levels of accuracy and professionalism. My experience spans federal government, insurance brokerages, logistics, and retail, and I am adept at adapting to remote work environments and contributing to team success.…I am an organized and proactive administrative and customer support professional with experience in lead research, data management, client communication, and B2B support. I excel at conducting online research, organizing lead lists, managing outreach activities in spreadsheets and CRM tools, and maintaining accurate records. I am a strong communicator with excellent written and verbal English, capable of independently managing time-sensitive tasks, supporting LinkedIn activity, and assisting with basic Google Ads and project administration. I am known for attention to detail, clear documentation, and reliable follow-through. In previous roles, I supported service delivery planning, intake procedures, and client communications for government programs and insurance teams. I have a track record of coordinating multiple administrative tasks, maintaining accurate records, and delivering timely updates to stakeholders while maintaining high levels of accuracy and professionalism. My experience spans federal government, insurance brokerages, logistics, and retail, and I am adept at adapting to remote work environments and contributing to team success.

Available to hire

I am an organized and proactive administrative and customer support professional with experience in lead research, data management, client communication, and B2B support. I excel at conducting online research, organizing lead lists, managing outreach activities in spreadsheets and CRM tools, and maintaining accurate records. I am a strong communicator with excellent written and verbal English, capable of independently managing time-sensitive tasks, supporting LinkedIn activity, and assisting with basic Google Ads and project administration. I am known for attention to detail, clear documentation, and reliable follow-through.

In previous roles, I supported service delivery planning, intake procedures, and client communications for government programs and insurance teams. I have a track record of coordinating multiple administrative tasks, maintaining accurate records, and delivering timely updates to stakeholders while maintaining high levels of accuracy and professionalism. My experience spans federal government, insurance brokerages, logistics, and retail, and I am adept at adapting to remote work environments and contributing to team success.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Acting Program Officer (PM-03) at Government of Canada, Indigenous Services Canada – Jordan’s Principle

March 1, 2025 - July 1, 2025

Conducted detailed research and data organization to support service delivery planning and intake procedures; Maintained accurate records and case documentation; Coordinated multiple administrative tasks; Communicated professionally with clients and stakeholders via phone and email; Supported team meetings to improve processes and coordination.

Acting Junior Program Officer (PM-02) at Government of Canada, Indigenous Services Canada – Jordan’s Principle

October 1, 2023 - Present

Supported program operations as a junior officer, including handling inquiries, tracking progress, coordinating outreach, and providing updates to stakeholders.

Clerical Support (CR-04) at Government of Canada, Indigenous Services Canada – Jordan’s Principle

October 1, 2022 - October 1, 2023

Maintained tracking systems and case documentation; prioritized urgent requests; supported program operations; communicated with clients and stakeholders to manage inquiries and progress.

Auto Insurance Specialist at Waypoint Insurance

May 1, 2022 - October 1, 2022

Interacted with clients to assess needs, organized account information, and supported ongoing service requests; Maintained detailed records and followed up on inquiries; assisted with customer outreach.

Auto Insurance Advisor at HUB International Insurance Brokers

September 1, 2019 - April 1, 2022

Organized documentation, tracked client cases, and supported account administration for multiple clients; Communicated clearly with internal teams and external stakeholders; Documented outcomes.

Truck Dispatcher at Super Save Group

January 1, 2018 - September 1, 2019

Managed data entry, scheduling, and tracking operations for logistics tasks; Organized communication logs and action items to support timely follow-up.

Customer Service Representative, After Sales at IKEA Coquitlam

July 1, 2005 - December 1, 2017

Provided administrative support in a high-volume environment, handled customer requests, and maintained accurate service records; Coordinated order and delivery information and communicated with customers to ensure satisfaction.