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I have over 27 years of experience combining technical writing, editing, proofreading, and software development. I am passionate about explaining complex information clearly and helping teams work together to achieve their goals. I enjoy mentoring, training, and inspiring others to realize their potential. With expertise in communicating across diverse groups and industries such as FinTech, Cyber Security, and Healthcare, I bring a blend of technical knowledge and communication skills to every project. I'm always eager to innovate and improve documentation processes to deliver high-quality user-friendly content.…I have over 27 years of experience combining technical writing, editing, proofreading, and software development. I am passionate about explaining complex information clearly and helping teams work together to achieve their goals. I enjoy mentoring, training, and inspiring others to realize their potential. With expertise in communicating across diverse groups and industries such as FinTech, Cyber Security, and Healthcare, I bring a blend of technical knowledge and communication skills to every project. I'm always eager to innovate and improve documentation processes to deliver high-quality user-friendly content.

krishnaprasanna

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I have over 27 years of experience combining technical writing, editing, proofreading, and software development. I am passionate about explaining complex information clearly and helping teams work together to achieve their goals. I enjoy mentoring, training, and inspiring others to realize their potential. With expertise in communicating across diverse groups and industries such as FinTech, Cyber Security, and Healthcare, I bring a blend of technical knowledge and communication skills to every project. I'm always eager to innovate and improve documentation processes to deliver high-quality user-friendly content.…I have over 27 years of experience combining technical writing, editing, proofreading, and software development. I am passionate about explaining complex information clearly and helping teams work together to achieve their goals. I enjoy mentoring, training, and inspiring others to realize their potential. With expertise in communicating across diverse groups and industries such as FinTech, Cyber Security, and Healthcare, I bring a blend of technical knowledge and communication skills to every project. I'm always eager to innovate and improve documentation processes to deliver high-quality user-friendly content.

Available to hire

I have over 27 years of experience combining technical writing, editing, proofreading, and software development. I am passionate about explaining complex information clearly and helping teams work together to achieve their goals. I enjoy mentoring, training, and inspiring others to realize their potential.

With expertise in communicating across diverse groups and industries such as FinTech, Cyber Security, and Healthcare, I bring a blend of technical knowledge and communication skills to every project. I’m always eager to innovate and improve documentation processes to deliver high-quality user-friendly content.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Hindi

Advanced

Telugu

Advanced

Tamil

Advanced

Work Experience

Senior Technical Writing Manager at Zen

November 11, 2024 - Present

Producing various documents for product, internal documentation, lead a team of people, people management, performance appraisal management

Technical Writer / Editor / Proofreader / Trainer / Mentor at Multiple Companies including Duo Decimal Technologies, Samtech Infonet, Computer Associates, Virtusa, Mahindra Satyam, Agiliance, Vanenburg Software, Seneca Global, Forcepoint, emotiv, SolanaLabs, Xpandion, Oracle

January 1, 1997 - Present

Researched, wrote, edited, and proofread complex technical data for products and projects. Produced high-quality product documentation such as user guides, install guides, administrator’s guides, troubleshooting guides, release notes, messages guides, online help, FAQs, and API documentation. Collaborated with managers, engineers, SMEs, and stakeholders to ensure document accuracy and completeness. Innovated and implemented standards and process improvements. Experienced with a variety of authoring tools and content management systems, including creation of video demos and training materials. Skilled in reverse engineering and rebranding. Prepared training manuals for new hires, non-technical staff, and trainers.

Software Developer at Multiple Companies including Duo Decimal Technologies, Samtech Infonet, Computer Associates, Virtusa, Mahindra Satyam, Agiliance, Vanenburg Software, Seneca Global, Forcepoint, emotiv, SolanaLabs, Xpandion, Oracle

January 1, 1997 - July 21, 2025

Engaged in software development activities for over 2 years as part of a blended career with technical writing and editing. Gained experience in software tools and practices complementing technical documentation tasks.

Technical Writer / Editor / Proofreader / Leader / Mentor / Supervisor / Trainer at Duo Decimal Technologies, Samtech Infonet, Computer Associates, Virtusa, Mahindra Satyam, Agiliance, Vanenburg Software, Seneca Global, Forcepoint, emotiv, SolanaLabs, Xpandion, Oracle

January 1, 1997 - Present

Researched, wrote, edited, and proofread complex technical data for various products and projects. Produced high-quality, standard-compliant documentation appropriate for intended audiences, including user interfaces, FAQs, API documentation, and training manuals. Collaborated with managers, engineers, SMEs, and stakeholders to ensure complete and accurate content. Proactively researched product changes for documentation updates, ensured adherence to processes, innovated and implemented standards and process improvements. Experienced with content management systems, authoring tools, video creation for demos, reverse engineering, and rebranding.