Available to hire
Hi, I’m Krizel Mocay. I’m a results-driven Social Media Manager and Content Creator based in Bologna, Italy, with a track record of growing audiences and delivering engaging, data-informed content across Facebook, TikTok, and YouTube. I thrive on turning insights into creative solutions that boost engagement, retention, and conversions.
I combine storytelling with analytics to plan and execute multi-channel content strategies, manage end-to-end video production, and optimize campaigns for growth. I’m open to remote opportunities and excited to help brands connect with their audiences in meaningful ways.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Italian
Advanced
Tagalog
Fluent
Work Experience
Warehouse Associate at Yoox Net-a-Porter
January 1, 2012 - January 1, 2022Maintain accuracy and efficiency in high‑volume operations; collaborate with the team to meet daily targets.
Content Creator & Social Media Manager at Self-Employed
January 1, 2024 - PresentCreated and managed multi-platform content (Facebook, TikTok, YouTube) generating 3.6M+ organic views in 5 weeks through data-driven strategies. Grew a Facebook page to 24,000+ followers in one month using consistent, data-driven content publishing. Built and scaled TikTok pages to 17K+ followers through trend-based and storytelling content. Developed and monetized a YouTube channel, reaching 1.3K+ subscribers and generating revenue. Produced end-to-end video content (scripting, editing, publishing) using CapCut and Filmora. Analyzed performance metrics (engagement, retention, views) to optimize content strategy and improve results.
Career Consultant (Freelance) at Self-Employed (Digital Coaching)
September 1, 2023 - January 20, 2024Managed appointment scheduling and client communication; conducted one-on-one consultations, providing structured career guidance and actionable plans; qualified leads and supported conversions; tracked client interactions using CRM tools to improve organization and follow-ups.
Telegram Marketing Assistant (Freelance) at Self-Employed
January 1, 2022 - January 1, 2023Managed and grew a Telegram crypto community; executed promotional campaigns across channels; created and published content to maintain active audience engagement.
Digital Coach at Freelance / Independent Client
September 1, 2023 - January 1, 2024Managed appointment scheduling and client communications; conducted 1-on-1 coaching sessions with structured guidance and action plans; qualified leads and supported conversions by using CRMs (Zoho) and providing actionable recommendations.
Telegram Marketing Assistant at Freelance
January 1, 2022 - January 1, 2023Managed a Telegram community focused on crypto content; executed promotional campaigns across channels and platforms, increasing visibility and engagement; created and published content to sustain active audience interaction.
Education
Qualifications
Graphic Design & Video Editing
January 1, 2024 - May 1, 2026Digital Marketing Certification
January 1, 2023 - May 1, 2026Social Media Management Certification
January 1, 2024 - May 12, 2026Graphic Design & Video Editing
January 1, 2024 - May 12, 2026Digital Marketing Certification – Surge Marketplace
January 1, 2023 - May 12, 2026Virtual Assistant Training – Surge Marketplace
January 1, 2023 - May 12, 2026Industry Experience
Media & Entertainment, Software & Internet, Retail, Professional Services, Other, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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