KŚ

Krzysztof Światły

Available to hire

Hi, I’m Krzysztof Światły, a creative and detail-oriented professional specializing in content creation and management, quality assurance, and customer support.

About

Hi, I’m Krzysztof Światły, a creative and detail-oriented professional specializing in content creation and management, quality assurance, and customer support. I’ve successfully enhanced SEO strategies and optimized CMS tools to boost user engagement and brand visibility.

Proficient in Jira and AI/LLMs, I bring a tech-savvy perspective and a strong blend of analytical thinking and creativity. I thrive in collaborative settings, driving content strategy, data-informed decisions, and efficient workflows that help teams deliver high-quality results.

  • 13 years' experience
  • Joined October 2025

Industry experience

  • Media & Entertainment
  • Professional Services
  • Software & Internet
  • Education
  • Other

Work experience· 6 roles

Content Operations Manager · FrescoJan 2025 – Jan 2025 · 1 mo

Managed a varied content portfolio including product photography, CMS-based video tutorials, and recipe development, boosting brand visibility and consumer engagement. Led content strategy and calendars for internal teams and external partners, drove content marketing, and created/curated home feeds while performing copywriting. Collaborated with AI teams to train models and evaluate data against scientific criteria to ensure accuracy and relevance. Streamlined data entry by overseeing a data understanding system that sped processes by 70%; annotated datasets and evaluated LLM results. Maintained a reference data database in Google Sheets, adding/editing/removing entities to ensure consistency. Coordinated customer support portals via Jira, moderated discussions, and set priorities across internal teams and external partners. Translated content with agencies to improve translation quality and authenticity. Used the CMS to edit recipes and support marketing/retention feeds; led partner

Content Operations Manager · FrescoJan 2021 – Jan 2025 · 4 yrs 1 mo

Managed a variety of content initiatives, including product photography, CMS video tutorials, and recipe development, which enhanced the brand’s visibility and consumer engagement. Led content strategy and calendars with internal and external partners, driving content marketing, creating and curating home feeds, and copywriting. Collaborated with AI/LLM teams to align learned strategies with project goals, ensuring content accuracy and relevance. Directed QA efforts for recipes, databases, and other resources, generating data reports to maintain high standards of quality.

English-Polish Translator (Freelance) · Self-employedJan 2021 – Jan 2021 · 1 mo

Translated a variety of business documents to help clients effectively communicate their ideas in Polish markets, including medical texts, culinary content, and books. Ensured accuracy and clarity for health professionals and patients, and made culinary terms accessible to Polish-speaking audiences.

Senior Accountant & Customer Support Lead · EBD Doradztwo PodatkoweJan 2021 – Jan 2021 · 1 mo
English-Polish Translator (Freelance) · Self-employed / FreelanceJan 2012 – Jan 2021 · 9 yrs 1 mo
Senior Accountant & Customer Support Lead · EB Doradztwo PodatkoweJan 2012 – Jan 2021 · 9 yrs 1 mo

Education

Bachelor's degree in Linguistics · University of Wrocław2007 – 2012
Bachelor's degree in Linguistics · University of Wrocław2007 – 2012

Certifications and awards· 16

SEO Certification2024 – 2025
Scrum Master Certification2024 – 2025
Scaling Agile and the Team-of-Teams2024 – 2025
Intro to Scrum Master2024 – 2025

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