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Hi, I’m Krzysztof Światły, a creative and detail-oriented professional specializing in content creation and management, quality assurance, and customer support. I’ve successfully enhanced SEO strategies and optimized CMS tools to boost user engagement and brand visibility. Proficient in Jira and AI/LLMs, I bring a tech-savvy perspective and a strong blend of analytical thinking and creativity. I thrive in collaborative settings, driving content strategy, data-informed decisions, and efficient workflows that help teams deliver high-quality results.…Hi, I’m Krzysztof Światły, a creative and detail-oriented professional specializing in content creation and management, quality assurance, and customer support. I’ve successfully enhanced SEO strategies and optimized CMS tools to boost user engagement and brand visibility. Proficient in Jira and AI/LLMs, I bring a tech-savvy perspective and a strong blend of analytical thinking and creativity. I thrive in collaborative settings, driving content strategy, data-informed decisions, and efficient workflows that help teams deliver high-quality results.

Krzysztof Światły

Content Creator, Content Producer, Creative Director, +4

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Hi, I’m Krzysztof Światły, a creative and detail-oriented professional specializing in content creation and management, quality assurance, and customer support. I’ve successfully enhanced SEO strategies and optimized CMS tools to boost user engagement and brand visibility. Proficient in Jira and AI/LLMs, I bring a tech-savvy perspective and a strong blend of analytical thinking and creativity. I thrive in collaborative settings, driving content strategy, data-informed decisions, and efficient workflows that help teams deliver high-quality results.…Hi, I’m Krzysztof Światły, a creative and detail-oriented professional specializing in content creation and management, quality assurance, and customer support. I’ve successfully enhanced SEO strategies and optimized CMS tools to boost user engagement and brand visibility. Proficient in Jira and AI/LLMs, I bring a tech-savvy perspective and a strong blend of analytical thinking and creativity. I thrive in collaborative settings, driving content strategy, data-informed decisions, and efficient workflows that help teams deliver high-quality results.

Available to hire

Hi, I’m Krzysztof Światły, a creative and detail-oriented professional specializing in content creation and management, quality assurance, and customer support. I’ve successfully enhanced SEO strategies and optimized CMS tools to boost user engagement and brand visibility.

Proficient in Jira and AI/LLMs, I bring a tech-savvy perspective and a strong blend of analytical thinking and creativity. I thrive in collaborative settings, driving content strategy, data-informed decisions, and efficient workflows that help teams deliver high-quality results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Polish

Fluent

English

Fluent

Work Experience

Content Operations Manager at Fresco

January 1, 2025 - January 1, 2025

Managed a varied content portfolio including product photography, CMS-based video tutorials, and recipe development, boosting brand visibility and consumer engagement. Led content strategy and calendars for internal teams and external partners, drove content marketing, and created/curated home feeds while performing copywriting. Collaborated with AI teams to train models and evaluate data against scientific criteria to ensure accuracy and relevance. Streamlined data entry by overseeing a data understanding system that sped processes by 70%; annotated datasets and evaluated LLM results. Maintained a reference data database in Google Sheets, adding/editing/removing entities to ensure consistency. Coordinated customer support portals via Jira, moderated discussions, and set priorities across internal teams and external partners. Translated content with agencies to improve translation quality and authenticity. Used the CMS to edit recipes and support marketing/retention feeds; led partner

Senior Accountant & Customer Support Lead at EBD Doradztwo Podatkowe

January 1, 2021 - January 1, 2021

Managed accounting processes and customer support operations, improving overall efficiency and client satisfaction. Generated comprehensive data reports to identify trends and inform financial planning. Performed quality assurance checks on financial documents, ensuring accuracy and regulatory compliance, which reduced errors by more than 50%. Developed and executed marketing strategies to promote accounting services, effectively increasing client engagement and expanding the client base.

English-Polish Translator (Freelance) at Self-employed

January 1, 2021 - January 1, 2021

Translated a variety of business documents to help clients effectively communicate their ideas in Polish markets, including medical texts, culinary content, and books. Ensured accuracy and clarity for health professionals and patients, and made culinary terms accessible to Polish-speaking audiences.

Content Operations Manager at Fresco

January 1, 2021 - January 1, 2025

Managed a variety of content initiatives, including product photography, CMS video tutorials, and recipe development, which enhanced the brand’s visibility and consumer engagement. Led content strategy and calendars with internal and external partners, driving content marketing, creating and curating home feeds, and copywriting. Collaborated with AI/LLM teams to align learned strategies with project goals, ensuring content accuracy and relevance. Directed QA efforts for recipes, databases, and other resources, generating data reports to maintain high standards of quality.

Senior Accountant & Customer Support Lead at EB Doradztwo Podatkowe

January 1, 2012 - January 1, 2021

Managed accounting processes and customer support operations, improving overall efficiency and client satisfaction. Generated comprehensive data reports, identified trends to inform financial planning, and performed quality assurance checks on financial documents, ensuring accuracy and regulatory compliance. Developed and executed marketing strategies to promote accounting services, effectively increasing client engagement and expanding the client base.

English-Polish Translator (Freelance) at Self-employed / Freelance

January 1, 2012 - January 1, 2021

Translated a variety of business documents to enable effective communication in Polish markets. Worked on medical texts to ensure accuracy and clarity, as well as culinary books, recipes, and cooking techniques for Polish-speaking audiences. Used translation memory (TM) software to manage terminology and improve consistency, and researched localized culinary ingredient terms to address localization challenges.