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Hi, I’m Karina Santos Domingo, a localization program manager with 10+ years of experience guiding global operations, IT, and localization programs. I excel at managing enterprise accounts and high-volume workflows across multiple time zones, delivering reliable service and strong vendor and client relationships. I’m skilled at launching and scaling programs, optimizing workflows, and driving measurable improvements in quality and efficiency. I’m fluent in English, Spanish, Portuguese, and Chinese, and I enjoy turning data into actionable improvements through RCA, KPIs, and trend reporting.…Hi, I’m Karina Santos Domingo, a localization program manager with 10+ years of experience guiding global operations, IT, and localization programs. I excel at managing enterprise accounts and high-volume workflows across multiple time zones, delivering reliable service and strong vendor and client relationships. I’m skilled at launching and scaling programs, optimizing workflows, and driving measurable improvements in quality and efficiency. I’m fluent in English, Spanish, Portuguese, and Chinese, and I enjoy turning data into actionable improvements through RCA, KPIs, and trend reporting.

Karina Santodomingo

Project Manager, Line Producer, Production Manager, +3

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Hi, I’m Karina Santos Domingo, a localization program manager with 10+ years of experience guiding global operations, IT, and localization programs. I excel at managing enterprise accounts and high-volume workflows across multiple time zones, delivering reliable service and strong vendor and client relationships. I’m skilled at launching and scaling programs, optimizing workflows, and driving measurable improvements in quality and efficiency. I’m fluent in English, Spanish, Portuguese, and Chinese, and I enjoy turning data into actionable improvements through RCA, KPIs, and trend reporting.…Hi, I’m Karina Santos Domingo, a localization program manager with 10+ years of experience guiding global operations, IT, and localization programs. I excel at managing enterprise accounts and high-volume workflows across multiple time zones, delivering reliable service and strong vendor and client relationships. I’m skilled at launching and scaling programs, optimizing workflows, and driving measurable improvements in quality and efficiency. I’m fluent in English, Spanish, Portuguese, and Chinese, and I enjoy turning data into actionable improvements through RCA, KPIs, and trend reporting.

Available to hire

Hi, I’m Karina Santos Domingo, a localization program manager with 10+ years of experience guiding global operations, IT, and localization programs. I excel at managing enterprise accounts and high-volume workflows across multiple time zones, delivering reliable service and strong vendor and client relationships.

I’m skilled at launching and scaling programs, optimizing workflows, and driving measurable improvements in quality and efficiency. I’m fluent in English, Spanish, Portuguese, and Chinese, and I enjoy turning data into actionable improvements through RCA, KPIs, and trend reporting.

Skills

Copywriting

Web Design

Experience Level

Copywriting

Expert

Web Design

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Portuguese

Advanced

Chinese

Beginner

Work Experience

Localization Program Manager at LANGUAGE LINK

May 1, 2025 - November 27, 2025

Manage end-to-end localization workflows for U.S. government programs in 30+ languages, ensuring compliance with strict deadlines and quality standards. Collaborate with clients to define style guides and terminology; monitor KPIs to ensure accuracy and consistency. Handle financials (quotes, POs, invoices) and optimize vendor allocation for cost efficiency. Drive QA improvements in MemoQ, reducing error rate by 25%.

Localization Program Manager at GOOGLE (by Algo Marketing)

May 1, 2025 - May 1, 2025

Manage end-to-end localization workflows for global marketing campaigns, ensuring high-quality translations and on-time delivery across multilingual teams. Led client success initiatives, working closely with teams to align on customer goals and optimize service delivery. Acted as primary liaison with vendors and internal stakeholders, ensuring seamless communication and issue resolution. Oversee copy validation processes with the vendor, troubleshooting localization issues and optimizing workflows for greater efficiency. Support AI-related localization projects, maintaining structured file organization to streamline execution and ensure content consistency. Optimize customer engagement by analyzing feedback and implementing workflow improvements, increasing efficiency by 80%.

Localization Project Manager at ARGOS MULTILINGUAL (ACOLAD)

December 1, 2022 - December 1, 2022

Managed end-to-end complex customer requirements, including engagement setup, KPI tracking, and P&L monitoring. Oversaw financials, forecasting, and invoicing, optimizing budget allocation. Identified cross-selling opportunities, strengthening client relationships.

Localization Project Manager at RWS MORAVIA

January 1, 2022 - January 1, 2022

Managed end-to-end localization projects for Netflix, ensuring adherence to quality standards and timely delivery. Acted as the primary point of contact for clients, coordinating with internal teams to meet customer expectations. Collaborated with cross-functional teams to ensure smooth workflows and resolve issues impacting customer satisfaction.