Karol Servano
I’m Karol Servano, a fast-learning and goal-oriented Social Media and Marketing professional who enjoys turning ideas into engaging content that attracts clients and builds trust.
About
I’m Karol Servano, a fast-learning and goal-oriented Social Media and Marketing professional who enjoys turning ideas into engaging content that attracts clients and builds trust. I manage social media presence, create content using tools like Canva, and support campaigns through scheduling, boosting, and performance tracking.
I also bring customer-focused experience—responding to inquiries, handling comments professionally, and helping prospects with clear, helpful guidance. With hands-on experience in digital content creation, SEO marketing, graphic design, and basic administrative support, I’m comfortable working with teams remotely and consistently delivering results.
- 3 years' experience
- Joined September 2026
Industry experience
- Media & Entertainment
- Education
- Professional Services
- Non-Profit Organization
Work experience· 5 roles
Created Instagram graphics, captions, and hashtags (3x per week), scheduled weekly posts, and built a monthly content calendar. Produced short Instagram reels for brand visibility. Supported consistent content planning and execution to maintain engagement and improve social reach.
Managed social media platforms like LinkedIn and Facebook to promote practices and attract new clients. Created social media content such as posts, images, and short videos using Canva, and performed keyword research to optimize social media presence. Supported lead intake by helping clients submit documents electronically and provided general administrative support to support therapy operations. Scheduled content, designed a content calendar, generated text content using ChatGPT, and created graphics in Canva. Supported engagement by responding to comments and manually engaging with relevant audiences. Produced monthly reports based on analytics and improved performance through regular monitoring.
Managed and responded to public comments across multiple social media platforms. Engaged with both positive and negative feedback, addressed customer inquiries via email, and supported item-selling processes based on customer needs. Ensured timely, helpful responses and maintained a professional customer service experience.
Education
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