Kylie L Taylor

Available to hire

W with over 20 years experience in Sales and telemarketing I have learnt to affect my tone style and voice to suit the clientele/CUSTOMER. I am dealing .

About

W with over 20 years experience in Sales and telemarketing I have learnt to affect my tone style and voice to suit the clientele/CUSTOMER. I am dealing .
I have always wanted to work for an organisation that exists to serve a purpose - to improve people’s lives, make a difference and be proud of the product I work with. With more than 20 years in Customer Service, Marketing, Account Management and Sales, I’ve collaborated with hospitals, retirement villages, councils and retail brands. This mix has given me the confidence to communicate effectively at all levels, from Front of Desk to the CEO.

My joy comes from the hunt for new business opportunities, helping people, and earning their trust to work with us. I’m driven to create repeat business by deeply understanding each client’s needs and delivering exceptional service. I thrive both in team settings and when working autonomously. I hold a full driver’s license and enjoy travel if required. Thank you for considering my application.

  • 20 years' experience
  • Joined March 2026

Industry experience

  • Healthcare
  • Retail
  • Travel & Hospitality
  • Professional Services
  • Real Estate & Construction
  • Education
  • Government
  • Media & Entertainment
  • Manufacturing

Work experience· 8 roles

Sales Manager · The Menu CompanyJan 2022 – Jan 2026 · 4 yrs 1 mo

Led client engagement and designed tailored menu solutions; coordinated with factory staff to align client expectations with production; upsold additional products while maintaining quality control and timely delivery of Australian-made items; collaborated with clients on design feasibility, overseeing menu design customization using Illustrator and obtaining sign-off prior to production; built strong client relationships through proactive listening and ongoing post-sale support.

Job Coach · At Work AustraliaJan 2020 – Jan 2022 · 2 yrs 1 mo

Conducted comprehensive client assessments, identified barriers, and developed tailored employment strategies; assisted with CVs and interview practice; performed proactive employer outreach, oversaw successful placements and provided ongoing support to facilitate smooth transitions and ongoing client success.

Sales Manager · The Efficiency GroupMar 2019 – Aug 2019 · 6 mos

Manufacturer of components and displays for retail refurbishments, fit-outs and installations. Targeted trade market clients, promoted Australian-made quality, designed a client follow-up system with near-100 past clients, created case studies, and redesigned promotional/marketing campaigns to grow the business.

Ride-Share Driver · UberJan 2019 – Jan 2020 · 1 yr 1 mo
Uber Driver · UberJan 2019 – Jan 2020 · 1 yr 1 mo
Display Solutions Representative · ScaffadJan 2016 – Jan 2018 · 2 yrs 1 mo
Customer Account Manager · POS DisplaysJan 2007 – Jan 2020 · 13 yrs 1 mo
Customer Account Manager · POS DisplaysJan 2006 – Jan 2019 · 13 yrs 1 mo

Education· 29

Bachelor of Business · University of Canberra2030 – 2004
Advanced Diploma in Business Management and Marketing · Williams Business College2030 – 2001
HSC Year 12 · Abbotsleigh School2030 – 1998
Bachelor of Business · University of Canberra2030 – 2004

Certifications and awards· 24

Assistant Agent Certification2030 – 2026
Certificate IV in Real Estate Practice2030 – 2026
Assistant Agent Certification2030 – 2026
Certificate IV in Real Estate Practise2030 – 2026

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