I am driven by a deep desire to work within an organisation that is dedicated to enriching lives, making a meaningful impact and taking pride in the product and service it offers. With more than 20 years of experience spanning customer service, marketing, account management and sales, I have honed my skills while collaborating with healthcare institutes, retirement communities, hospitality, councils, and retail brands. I have learned to master a relaxed, confident and proficient conversational tone to engage and hold attention across diverse audiences. I adapt my delivery, persona and messaging voice to suit the client, enabling them to remain actively listening for as long as required. I enjoy building strong teams and am equally comfortable working autonomously to ensure efficiency and effectiveness. Thank you for considering my application. I am eager to explore opportunities that align with my strengths in account management, sales, marketing and client relationships, and I look forward to contributing to an organisation that shares my commitment to delivering value and enriching lives.

Kylie Taylor

I am driven by a deep desire to work within an organisation that is dedicated to enriching lives, making a meaningful impact and taking pride in the product and service it offers. With more than 20 years of experience spanning customer service, marketing, account management and sales, I have honed my skills while collaborating with healthcare institutes, retirement communities, hospitality, councils, and retail brands. I have learned to master a relaxed, confident and proficient conversational tone to engage and hold attention across diverse audiences. I adapt my delivery, persona and messaging voice to suit the client, enabling them to remain actively listening for as long as required. I enjoy building strong teams and am equally comfortable working autonomously to ensure efficiency and effectiveness. Thank you for considering my application. I am eager to explore opportunities that align with my strengths in account management, sales, marketing and client relationships, and I look forward to contributing to an organisation that shares my commitment to delivering value and enriching lives.

Available to hire

I am driven by a deep desire to work within an organisation that is dedicated to enriching lives, making a meaningful impact and taking pride in the product and service it offers. With more than 20 years of experience spanning customer service, marketing, account management and sales, I have honed my skills while collaborating with healthcare institutes, retirement communities, hospitality, councils, and retail brands. I have learned to master a relaxed, confident and proficient conversational tone to engage and hold attention across diverse audiences. I adapt my delivery, persona and messaging voice to suit the client, enabling them to remain actively listening for as long as required. I enjoy building strong teams and am equally comfortable working autonomously to ensure efficiency and effectiveness.

Thank you for considering my application. I am eager to explore opportunities that align with my strengths in account management, sales, marketing and client relationships, and I look forward to contributing to an organisation that shares my commitment to delivering value and enriching lives.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Sales Manager at The Menu Company
January 1, 2022 - January 1, 2026
Led client engagement and designed tailored menu solutions; coordinated with factory staff to align client expectations with production; upsold additional products while maintaining quality control and timely delivery of Australian-made items; collaborated with clients on design feasibility, overseeing menu design customization using Illustrator and obtaining sign-off prior to production; built strong client relationships through proactive listening and ongoing post-sale support.
Job Coach at At Work Australia
January 1, 2020 - January 1, 2022
Conducted comprehensive client assessments, identified barriers, and developed tailored employment strategies; assisted with CVs and interview practice; performed proactive employer outreach, oversaw successful placements and provided ongoing support to facilitate smooth transitions and ongoing client success.
Customer Account Manager at POS Displays
January 1, 2007 - January 1, 2020
Delivered end-to-end sales and manufacturing services, from ideation of signage concepts to bespoke displays; monitored industry trends and competitor activity to ensure clients' brand messaging stayed competitive; maintained persistent follow-up and proactive communication to address evolving needs; conducted prospect research to deepen understanding of client requirements and secure repeat business.

Education

Bachelor of Business at University of Canberra
January 11, 2030 - January 1, 2004
Advanced Diploma in Business Management and Marketing at Williams Business College
January 11, 2030 - January 1, 2001
HSC Year 12 at Abbotsleigh School
January 11, 2030 - January 1, 1998
Bachelor of Business at University of Canberra
January 11, 2030 - January 1, 2004
Advanced Diploma in Business Management and Marketing at Williams Business College
January 11, 2030 - January 1, 2001
HSC Year 12 at Abbotsleigh School
January 11, 2030 - January 1, 1998
Bachelor of Business at University of Canberra
January 1, 2001 - January 1, 2004
Advanced Diploma in Business Management and Marketing at Williams Business College
January 1, 2001 - January 1, 2001
HSC Year 12 at Abbotsleigh School
January 1, 1998 - January 1, 1998
Bachelor of Business at University of Canberra
January 11, 2030 - January 1, 2004
Advanced Diploma in Business Management and Marketing at Williams Business College
January 11, 2030 - January 1, 2001
HSC at Abbotsleigh School
January 11, 2030 - January 1, 1998
Bachelor of Business at University of Canberra
January 11, 2030 - January 1, 2004
Advanced Diploma in Business Management and Marketing at Williams Business College
January 1, 2001 - January 1, 2001
HSC (Year 12) at Abbotsleigh School
January 11, 2030 - January 1, 1998

Qualifications

Assistant Agent Certification
January 11, 2030 - March 17, 2026
Certificate IV in Real Estate Practice
January 11, 2030 - March 17, 2026
Assistant Agent Certification
January 11, 2030 - March 17, 2026
Certificate IV in Real Estate Practise
January 11, 2030 - March 17, 2026
Assistant Agent Certification
January 11, 2030 - March 17, 2026
Certificate IV in Real Estate Practise
January 11, 2030 - March 17, 2026
Assistant Agent Certification
January 11, 2030 - March 17, 2026
Certificate IV in Real Estate Practice
January 11, 2030 - March 17, 2026
Assistant Agent Certification
January 11, 2030 - March 17, 2026
Certificate IV in Real Estate Practice
January 11, 2030 - March 17, 2026
Working with Children Check (WWC) and Police Check
January 11, 2030 - May 6, 2026
Agent Certification
January 11, 2030 - May 6, 2026
CERTIFICATION IV IN REAL ESTATE PRACTISE
January 11, 2030 - May 6, 2026

Industry Experience

Healthcare, Retail, Travel & Hospitality, Professional Services, Real Estate & Construction, Education, Government, Media & Entertainment

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