Available to hire
Hi, I’m Lalis Meireles, a multidisciplinary professional with over 15 years of experience across communication, technology, and music. I’ve had the pleasure of working in diverse environments ranging from renowned banks and media outlets to music production and tech startups. I’m passionate about blending technology and innovation to create meaningful projects with social impact.
I enjoy curating music, developing digital products, and writing, whether it’s technical documentation or storytelling. I’m always eager to discover how different fields can intersect to enhance user experiences and produce engaging content.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Intermediate
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Intermediate
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Intermediate
Language
Portuguese
Fluent
English
Advanced
Work Experience
Tech Writer at Banco do Brasil (Getronics)
September 1, 2024 - February 28, 2025Created technical documentation for the SRE service automation platform. Developed manuals and guides to optimize the use of automation tools for operations and engineering teams.
Web Music Editor | Press Executive at Sesc São Paulo (Music and Audiovisual Production Center)
July 1, 2023 - August 31, 2024Music editor, playlist curator, press officer, and music producer. Responsible for strategic planning, press releases, content strategy, and mailing management. Managed press kit distribution and maintained public relations with media, artists, and cultural producers.
Product Owner at Zenvia
June 1, 2021 - March 31, 2023Led discovery processes with clients to identify user needs. Managed squads developing chatbots and conversational interfaces for web and WhatsApp channels. Worked with major clients such as Porto Seguro, MAPFRE, Via Varejo, Marisa, Banco Pan, and Itaú.
Chatbot Writer | UX Writer at Smarkio Brasil / D1
April 1, 2020 - May 31, 2021Created and refined conversational flows for AI chatbots using natural language understanding. Conducted usability tests and defined information architecture.
Journalist at Iate Clube de Santos
January 1, 2017 - March 31, 2020Created content for institutional magazines and newsletters. Managed press relations and marketing campaigns. Handled social media, email marketing, photography, video editing, and event coverage for social and sports events.
Customer Service Analyst at Folha de S. Paulo
December 1, 2011 - October 31, 2015Managed social media content, provided reader support, and assisted in digital product sales. Supported sales teams and conducted quality monitoring.
Banking Technician at Caixa Econômica Federal
August 1, 2009 - June 30, 2011Provided customer service and managed banking products such as credit, cards, and loans.
Education
Bachelor’s Degree at FIAM-FAAM
January 1, 2012 - December 31, 2016Bachelor’s Degree at UFRB
January 1, 2020 - December 31, 2024Bachelor's Degree at FIAM-FAAM
January 1, 2012 - December 31, 2016Bachelor's Degree at UFRB
January 1, 2020 - December 31, 2024Bachelor's Degree at FIAM-FAAM
January 1, 2013 - December 31, 2016Bachelor's Degree at UFRB
January 1, 2021 - December 31, 2024Qualifications
UX Writing: Writing Experiences
January 1, 2019 - December 31, 2019Certified Product Owner
January 1, 2023 - December 31, 2023Introduction to Harmony - Music Theory
January 1, 2023 - December 31, 2023Sound Techniques
January 1, 2024 - December 31, 2024Technical Writing: How to Write Software Documentation
January 1, 2024 - December 31, 2024UX Writing: Writing Experiences
January 1, 2019 - December 31, 2019Certified Product Owner
January 1, 2023 - December 31, 2023Introduction to Harmony - Music Theory
January 1, 2023 - December 31, 2023Sound Techniques
January 1, 2024 - December 31, 2024Technical Writing: How to Write Software Documentation
January 1, 2024 - December 31, 2024UX Writing: Writing Experiences
January 1, 2019 - December 31, 2019Certified Product Owner (TI Exames)
January 1, 2023 - December 31, 2023Introduction to Harmony - Music Theory
January 1, 2023 - December 31, 2023Sound Techniques (Brazilian Theater Institute)
January 1, 2024 - December 31, 2024Technical Writing: How to Write Software Documentation (Udemy)
January 1, 2024 - December 31, 2024Industry Experience
Media & Entertainment, Software & Internet, Financial Services, Telecommunications, Retail, Professional Services
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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