I work remotely as a US Rater for TELUS Digital, where I evaluate the accuracy of AI responses and assess online search results to improve quality. I analyze content relevance to search terms and review language for grammar, tone, and cultural appropriateness. I also bring hands-on customer service and operational experience from years in food service and hospitality, including bartender/server roles and lead audit cash-handling duties at Mardi Gras Bingo. I’m detail-oriented, reliable with financial transactions, and comfortable working with digital tools and mobile technology.

Lanna Barton

I work remotely as a US Rater for TELUS Digital, where I evaluate the accuracy of AI responses and assess online search results to improve quality. I analyze content relevance to search terms and review language for grammar, tone, and cultural appropriateness. I also bring hands-on customer service and operational experience from years in food service and hospitality, including bartender/server roles and lead audit cash-handling duties at Mardi Gras Bingo. I’m detail-oriented, reliable with financial transactions, and comfortable working with digital tools and mobile technology.

Available to hire

I work remotely as a US Rater for TELUS Digital, where I evaluate the accuracy of AI responses and assess online search results to improve quality. I analyze content relevance to search terms and review language for grammar, tone, and cultural appropriateness.

I also bring hands-on customer service and operational experience from years in food service and hospitality, including bartender/server roles and lead audit cash-handling duties at Mardi Gras Bingo. I’m detail-oriented, reliable with financial transactions, and comfortable working with digital tools and mobile technology.

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Language

English
Fluent

Work Experience

US Rater at TELUS Digital
March 1, 2024 - Present
Evaluate the accuracy of AI-generated responses and assess online search results. Rate content relevance to search terms, and review language for grammar, tone, and cultural appropriateness to improve overall quality.
Cashier at Mardi Gras Bingo
September 1, 2020 - May 1, 2021
Cashier role supporting Mardi Gras Bingo operations, including ticket voucher cash-out and day-to-day front-line responsibilities.
Lead Cashier - Audit Manager at Mardi Gras Bingo
September 1, 2020 - May 1, 2021
Cash out ticket vouchers and maintain slot machines. Produced full audit logs for each machine and handled very large cash deposits into the safe at close. Responsible for making snacks/drinks for the hall. After four months, promoted to audit/management duties, including acting as manager when performing audit tasks and handling large cash deposits to the bank.
Delivery Driver at Waitr
April 1, 2019 - September 1, 2020
Provided customer service and delivered orders on time with an exceptional driving record. Maintained strong familiarity with the local area and used delivery technology confidently.
Bartender/Server at The Stick/ Daiquiri Zone
April 1, 2005 - January 1, 2015
Bartended and served customers, including working the drive-thru window and selling daiquiris. Handled cash registers and provided customer service. Trained new employees, managed alcohol inventory, and serviced daiquiri machines as part of daily operations.

Education

GED at Tioga High School
August 1, 2004 - May 1, 2005

Qualifications

Driver's License
January 11, 2030 - July 27, 2026

Industry Experience

Telecommunications, Media & Entertainment, Retail, Transportation & Logistics, Travel & Hospitality