I’m Luka Aracic, a software developer with a Bachelor’s degree in Computing and hands-on experience building web applications at Mono Software. I work across the stack with C# / .NET on the back end, React on the front end, and Microsoft SQL Server for data, using Azure and Git daily. I also bring a strong user-focused mindset from my earlier technical customer support role. In my work, I enjoy turning real-world requirements into reliable features—writing SQL queries and database changes, collaborating in agile teams, and contributing through feature branches, merge requests, and code reviews. I communicate clearly, stay calm under pressure, and I’m continuously learning, including improving my German while keeping my English fluent for teamwork and documentation.…

Luka Aracic

I’m Luka Aracic, a software developer with a Bachelor’s degree in Computing and hands-on experience building web applications at Mono Software. I work across the stack with C# / .NET on the back end, React on the front end, and Microsoft SQL Server for data, using Azure and Git daily. I also bring a strong user-focused mindset from my earlier technical customer support role. In my work, I enjoy turning real-world requirements into reliable features—writing SQL queries and database changes, collaborating in agile teams, and contributing through feature branches, merge requests, and code reviews. I communicate clearly, stay calm under pressure, and I’m continuously learning, including improving my German while keeping my English fluent for teamwork and documentation.…

Available to hire

I’m Luka Aracic, a software developer with a Bachelor’s degree in Computing and hands-on experience building web applications at Mono Software. I work across the stack with C# / .NET on the back end, React on the front end, and Microsoft SQL Server for data, using Azure and Git daily. I also bring a strong user-focused mindset from my earlier technical customer support role.

In my work, I enjoy turning real-world requirements into reliable features—writing SQL queries and database changes, collaborating in agile teams, and contributing through feature branches, merge requests, and code reviews. I communicate clearly, stay calm under pressure, and I’m continuously learning, including improving my German while keeping my English fluent for teamwork and documentation.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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Language

Croatian
Fluent
English
Advanced
German
Beginner

Work Experience

Software Developer at Mono Software
April 1, 2026 - Present
Build and maintain backend services and REST APIs using C# / ASP.NET Core as part of an agile team (React used on the front end when needed). Implement asynchronous, event-driven communication with RabbitMQ and integrate external systems through webhooks. Work with Microsoft SQL Server (including daily SSMS work), run services in Docker containers, and use Microsoft Azure for development and deployment. Collaborate through Git feature branches, merge requests, and code reviews, using AI-assisted tools like Claude Code and GitHub Copilot to support daily development.
Customer Support Agent (Technical Support) at Telemach Hrvatska
October 1, 2024 - April 30, 2026
Diagnosed and resolved customers’ technical and administrative issues via phone, email, and live chat. Worked daily in SAP CRM / ERP and internal ticketing systems, documenting cases and meeting KPIs. Escalated complex issues to technical teams and translated user problems into clear written technical descriptions.
Software Development Intern at Mono Software
October 1, 2023 - November 30, 2023
Worked on a C# / .NET and React project under mentorship from senior developers. Learned the team’s workflow, including Git usage, code organization, and code review practices.

Education

Bachelor of Professional Studies in Computing (bacc. ing. comp.) at FERIT — Faculty of Electrical Engineering, Computer Science and IT
January 1, 2021 - January 1, 2025
Computer Technician (Tehničar za računalstvo) at Tehnička škola Požega
January 1, 2017 - January 1, 2021
Bachelor of Professional Studies in Computing (bacc. ing. comp.) at FERIT — Faculty of Electrical Engineering, Computer Science and IT
January 1, 2021 - January 1, 2025
Computer Technician (Tehničar za računalstvo) at Tehnička škola Požega
January 1, 2017 - January 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Computers & Electronics, Telecommunications