i am a fully bilingual English/French Client & Business Manager and Executive Assistant with over 20 years of experience supporting senior directors across Europe and the Middle East. I thrive in fast-paced, multicultural environments, coordinating executive offices, international travel, HR and facilities with a calm, diplomatic approach. Since 2019 I’ve worked remotely as a Client & Contracts Manager for an NHS supplier, securing 500+ contracts and contributing to winning national healthcare tenders. I’m seeking a remote private Executive PA or business manager role that leverages my organizational excellence, cross-cultural communication, and proven ability to build strong client relationships.

Laura Cohen

i am a fully bilingual English/French Client & Business Manager and Executive Assistant with over 20 years of experience supporting senior directors across Europe and the Middle East. I thrive in fast-paced, multicultural environments, coordinating executive offices, international travel, HR and facilities with a calm, diplomatic approach. Since 2019 I’ve worked remotely as a Client & Contracts Manager for an NHS supplier, securing 500+ contracts and contributing to winning national healthcare tenders. I’m seeking a remote private Executive PA or business manager role that leverages my organizational excellence, cross-cultural communication, and proven ability to build strong client relationships.

Available to hire

i am a fully bilingual English/French Client & Business Manager and Executive Assistant with over 20 years of experience supporting senior directors across Europe and the Middle East. I thrive in fast-paced, multicultural environments, coordinating executive offices, international travel, HR and facilities with a calm, diplomatic approach.

Since 2019 I’ve worked remotely as a Client & Contracts Manager for an NHS supplier, securing 500+ contracts and contributing to winning national healthcare tenders. I’m seeking a remote private Executive PA or business manager role that leverages my organizational excellence, cross-cultural communication, and proven ability to build strong client relationships.

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Language

English
Fluent
French
Fluent
Spanish; Castilian
Fluent
Arabic
Advanced

Work Experience

Client & Contracts Manager at 1st Healthcare Recruitment
January 1, 2019 - Present
Lead Client & Contracts Manager across Lancashire and Manchester NHS Hospitals, Clinics & nursing homes, serving as the primary point of contact for staffing, operational and contractual matters. Secured and managed 500+ healthcare contracts, driving growth and ensuring continuity of staffing solutions. Coordinated staffing allocations and recruitment to meet client requirements and negotiated rates, balancing workforce supply with urgent care home demands. Oversaw workforce scheduling, client onboarding, and service delivery optimisation to meet CQC Standards. Maintained direct communication channels with clients (including WhatsApp groups) to ensure rapid response, issue resolution, and strong long-term partnerships.
Executive Assistant at Jaidah Group
May 1, 2016 - May 1, 2017
Supported Mohammed Jaidah in managing the family office, handling confidential information and agendas. Coordinated international travel, VIP airport transfers, visas, and itineraries. Researched and prepared reports for directors; drafted and proofread official documentation. Organised senior meetings, produced presentations, and recorded minutes for high-level discussions with senior level directors of the Jaidah Group.
Executive Assistant at Financial Markets Authority (AMF)
March 1, 2016 - May 1, 2016
Managed complex agendas and travel for the Director of European & International Affairs and six senior analysts. Coordinated deadlines, delegated signature authority, and supported delivery of IMF and ESMA board meetings. Drafted official correspondence under the President’s authority and revised legislative and financial reports. Oversaw facilities and security coordination for high-profile meetings and inter-agency collaborations.
Personal Assistant at OECD
February 1, 2014 - February 1, 2016
Provided executive support to the Head of Division, managing agendas, correspondence, and deadlines across OECD member states. Organised senior-level meetings, including Nuclear Committee and Peer Review sessions, and prepared briefing materials. Administered HR functions (contracts, performance reviews, training coordination, and team events). Oversaw facilities and international travel arrangements, including mission orders, visas, and expense claims. Strengthened stakeholder relations with delegates and managed publication processes for internal reviews.
Legal Service Assistant at Council of the European Union
January 1, 2011 - December 31, 2012
Supported Legal Advisors by formatting and proofreading complex legislative texts under strict deadlines. Conducted legal research and drafted reports for international cases, including submissions to international bodies. Assisted in senior-level meetings with EU institutions, government agencies, and international legal bodies. Provided flexible cover within the Director’s office to ensure seamless continuity.
Personal Assistant at Council of the European Union
January 1, 2011 - December 31, 2012
Managed translation workflows, ensuring urgent legislative texts were distributed and completed on time. Proofread and prepared a wide range of documents, reports, and briefings to high standards. Maintained records of contracts and reporting flows to Heads of Department and Central Coordination.
Trilingual Assistant at European Commission
January 1, 2002 - January 1, 2010
Supported the Director of the European Medicines Agency with agenda, travel, and correspondence management. Acted as first point of contact, filtering a high volume of calls and correspondence. Organised senior meetings between Commission and Parliament members, and prepared high-level briefing notes. Translated and proofread official documents in English, French, and Spanish.

Education

Master’s Degree in Translating & Interpreting (International Organisations) at Heriot-Watt University, Edinburgh, UK
January 11, 2030 - December 1, 2001
Eras Erasmus Programme in Translating & Interpreting at Université Marie Haps, Brussels; Universidad Pontificia Comillas (ICADE), Madrid
January 1, 2000 - December 1, 2001
Diploma in Global Business Management at London School of Business & Finance, UK
January 11, 2030 - December 1, 2017

Qualifications

Online Coaching Certification
January 11, 2030 - February 3, 2026
Business Coaching Certification
January 11, 2030 - February 3, 2026
OECD, Council of European Union, European Commission — Leadership & Public Speaking Courses
January 1, 2002 - December 31, 2016
MS Office Refresher (Word, Excel, PowerPoint)
January 1, 2010 - December 31, 2010

Industry Experience

Healthcare, Government, Professional Services, Education, Life Sciences