Lauren Dunne

Supported client onboarding by conducting SEO audits, keyword research, and competitor analysis to inform marketing strategies. Assisted in delivering campaigns across SEO, content, and social media for multiple client accounts. Created and optimized SEO-focused website content, including metadata, product and category pages, and internal linking to improve visibility. Managed and published website content through CMS platforms, ensuring regular updates and SEO optimization. Designed social media and Google Business Profile content aligned with campaign goals and brand guidelines. Collaborated with senior team members and clients to develop content ideas and strategies targeting specific audiences and sales funnel opportunities. Conducted backlink outreach, competitor research, and market analysis to support campaign performance. Monitored campaign performance and contributed to data-driven reporting, audits, and optimization recommendations.

Accurately processed, packed, and dispatched customer orders with deadlines. Printed and quality-checked personalised items. Organized stock and maintained accurate inventory records. Inspected incoming and outgoing stock to ensure quality standards were met. Followed company procedures and health and safety regulations.

Delivered excellent customer service, consistently meeting sales and conversion targets. Processed POS transactions accurately, including cash, card payments, and refunds. Worked collaboratively with a team of 30+ colleagues to maximise sales performance. Maintained accurate stock levels and identified discrepancies through regular stock counts. Created personalised merchandise for customers, ensuring quality and attention to detail. Maintained visually appealing shop displays and organized stock areas.