Available to hire
Dynamic leader who’s been successful across startups, corporations, nonprofits, and academia.
Most recently, I built and led a cross-functional UX & marketing research unit for the California Community Colleges (CCC). Our work focused on improving users’ experiences with technology (ed tech) products, marketing campaigns, and programming.
The CCC is the nation’s largest and most diverse system of higher education, serving more than 2 million students across 116 colleges.
Skills
Experience Level
Expert
Expert
Work Experience
Research Assistant Professor, Strategic Communications at University of Oregon
January 1, 2013 - January 1, 2016Published interdisciplinary, peer‑reviewed case studies, articles, and book chapters; secured over $250,000 in nationally competitive research funding; helped found WGATL to improve CX/UX through technology.
Marketing & Customer Experience Consultant at Honda Consulting
January 1, 2014 - January 1, 2016Led business development, marketing, and CX initiatives for SMBs; doubled enrollment for a college support program; redesigned site and quadrupled YoY traffic through digital campaigns (Google, Bing, Instagram, The Oregonian).
Director, Marketing & Experience at Pili Hunters
January 1, 2016 - January 1, 2018Led CX, marketing, eCommerce, and operations; increased product sales 8x over 18 months; redesigned Shopify site; boosted traffic via Google Ads and Instagram; managed Amazon storefront and grew sales 36% in 3 months; secured investor pitch coverage across media outlets.
Director , User Experience at Foundation for California Community Colleges
January 1, 2018 - January 1, 2024Led communications, marketing, research, and end‑to‑end project management across a $2.75M portfolio of 18 partners; oversaw website redesign with IA best practices; developed nationally award‑winning content for executives and board; onboarded and scaled team to support 3x expansion; mentored 5 new hires.
Career Break
January 1, 2024 - January 1, 2025Career break.
Education
Ph.D. at University of North Carolina at Chapel Hill
January 11, 2030 - January 27, 2026M.A. at University of Texas, Austin
January 11, 2030 - January 27, 2026B.S. at University of Mary Washington
January 11, 2030 - January 27, 2026Qualifications
Industry Experience
Education, Non-Profit Organization, Consumer Goods, Professional Services, Media & Entertainment
Skills
Experience Level
Expert
Expert
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