LA

Layla Adorno

Available to hire

Hi, I’m Layla Mariadorno. I’m a customer service professional based in Porto Alegre with experience in animation, events, and production support.

About

Hi, I’m Layla Mariadorno. I’m a customer service professional based in Porto Alegre with experience in animation, events, and production support. I focus on delivering excellent service and unforgettable memories for guests and clients.

Hi, I’m passionate about blending creativity with practical operations, thriving in team environments and turning ideas into organized, delightful experiences—from cruise ship entertainment to live events.

  • 5 years' experience
  • Joined December 2025

Languages

  • PortugueseFluent
  • EnglishFluent
  • Spanish; CastilianAdvanced
  • ItalianAdvanced
  • FrenchAdvanced

Industry experience

  • Travel & Hospitality
  • Media & Entertainment
  • Education
  • Non-Profit Organization
  • Professional Services

Work experience· 5 roles

Child Animator · Costa Cruises EuropeFeb 2023 – Feb 2024 · 1 yr 1 mo

Created and presented games for children aged 3-11; helped create a safe and fun environment for children and parents; hosted events for guests of all ages; acted as liaison between parents, children and the company.

Florist · Mercado BrasilFeb 2022 – Feb 2023 · 1 yr 1 mo

Crafted flower arrangements for sale and display in shops around town; handpicked best blooms; kept workspace organized and tidy; developed new arrangement ideas.

Part-Time Production Assistant · GloboApr 2020 – Mar 2022 · 2 yrs

Printed and distributed daily paperwork around the set; performed administrative work (answered phones, completed paperwork, reviewed work, etc.); ran errands distributing messages and items; liaison between talent and company.

Secretary · CINDA PAFeb 2020 – Feb 2022 · 2 yrs 1 mo
Counselor · Religious NGOAug 2018 – Mar 2022 · 3 yrs 8 mos

Education

Secondary School · Colégio Romano São Mateus, Porto Alegre, Brazil2030 – 2017

Certifications and awards

Fire Safety Certification: Preventing and Combatting Fires & First Aid for Beginners2023 – 2025
Customer Service - Creating Enchanting Experiences (Fundatec)2022 – 2025
Etiquette & First Aid (AeroSul Escola de Aviação)2019 – 2025

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