Available to hire
I am Lea Zumstein, an international and multilingual professional with over 10 years of experience in customer communication, organization, and project coordination. I specialize in international environments and process optimization, and I have worked with global companies such as Crown, MAN, and Allianz, as well as in self-employed remote work settings.
I am a strong communicator with a solution-oriented mindset who adapts quickly to new tools and systems, focusing on customer success and long-term relationship building.
Language
German
Fluent
French
Fluent
English
Fluent
Spanish; Castilian
Advanced
Work Experience
Sales Consultant at Crown Gabelstapler
January 1, 2015 - December 31, 2023Managed and expanded B2B customer relationships; consulted clients on technical solutions and tailored offerings; maintained international communication with clients and teams (English); identified customer needs and developed solution-oriented approaches to support long-term client success.
Assistant to Managing Director at Crown Gabelstapler
January 1, 2013 - December 31, 2015Supported executive management in daily operations; coordinated projects and internal processes; communicated with international teams.
Coordinator at MAN24
January 1, 2010 - December 31, 2011Coordinated service operations with workshops and partners, mainly in French; managed customer inquiries and administrative processes; worked with SAP in an international business environment.
Coordinator at Allianz Global Assistance
January 1, 2011 - December 31, 2012Provided customer support and administrative coordination; handled inquiries and organized internal processes; ensured structured documentation and case handling.
Yoga Teacher & Sound Healer at Bali
January 1, 2023 - December 31, 2025Delivered yoga and sound healing sessions to international customers; organized schedules, bookings, and work flows; worked independently in an international environment.
Education
Foreign Language Correspondent (French) at ETI Heidelberg
January 1, 2003 - April 8, 2026German Diplom in Translation (French & Spanish) at Universität Mainz
January 11, 2030 - January 1, 2010Qualifications
Industry Experience
Manufacturing, Professional Services, Financial Services, Media & Entertainment, Transportation & Logistics
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