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Hi, I’m Duc Nguyen, a Berlin-based hospitality and media professional with a mix of operational leadership, training, and creative production experience. I have led restaurant operations, built and managed a boutique tea house, and designed training programs and assessment activities for students, all while driving brand and social media initiatives. I thrive in cross-functional environments where excellent guest experiences, team development, and smart communication converge to deliver measurable results. Having founded a small business, managed European HR operations, and produced content across editorial and social platforms, I excel at project coordination, content creation, and strategic brand storytelling. I’m open to opportunities in management, media education, and creative operations in Berlin or beyond.…Hi, I’m Duc Nguyen, a Berlin-based hospitality and media professional with a mix of operational leadership, training, and creative production experience. I have led restaurant operations, built and managed a boutique tea house, and designed training programs and assessment activities for students, all while driving brand and social media initiatives. I thrive in cross-functional environments where excellent guest experiences, team development, and smart communication converge to deliver measurable results. Having founded a small business, managed European HR operations, and produced content across editorial and social platforms, I excel at project coordination, content creation, and strategic brand storytelling. I’m open to opportunities in management, media education, and creative operations in Berlin or beyond.

Duc Nguyen

Brand Designer, Graphic Designer, Designer, +7

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Hi, I’m Duc Nguyen, a Berlin-based hospitality and media professional with a mix of operational leadership, training, and creative production experience. I have led restaurant operations, built and managed a boutique tea house, and designed training programs and assessment activities for students, all while driving brand and social media initiatives. I thrive in cross-functional environments where excellent guest experiences, team development, and smart communication converge to deliver measurable results. Having founded a small business, managed European HR operations, and produced content across editorial and social platforms, I excel at project coordination, content creation, and strategic brand storytelling. I’m open to opportunities in management, media education, and creative operations in Berlin or beyond.…Hi, I’m Duc Nguyen, a Berlin-based hospitality and media professional with a mix of operational leadership, training, and creative production experience. I have led restaurant operations, built and managed a boutique tea house, and designed training programs and assessment activities for students, all while driving brand and social media initiatives. I thrive in cross-functional environments where excellent guest experiences, team development, and smart communication converge to deliver measurable results. Having founded a small business, managed European HR operations, and produced content across editorial and social platforms, I excel at project coordination, content creation, and strategic brand storytelling. I’m open to opportunities in management, media education, and creative operations in Berlin or beyond.

Available to hire

Hi, I’m Duc Nguyen, a Berlin-based hospitality and media professional with a mix of operational leadership, training, and creative production experience. I have led restaurant operations, built and managed a boutique tea house, and designed training programs and assessment activities for students, all while driving brand and social media initiatives. I thrive in cross-functional environments where excellent guest experiences, team development, and smart communication converge to deliver measurable results.

Having founded a small business, managed European HR operations, and produced content across editorial and social platforms, I excel at project coordination, content creation, and strategic brand storytelling. I’m open to opportunities in management, media education, and creative operations in Berlin or beyond.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

German

Fluent

English

Fluent

Vietnamese

Fluent

Work Experience

Supervisor at Les Bistro Restaurant

April 1, 2024 - Present

Manage daily operations of a busy restaurant, including staff scheduling, inventory control, and service quality. Implement operational procedures and standards, improving efficiency and guest satisfaction. Lead a team of 15+ staff, conducting performance reviews, coaching, and professional development.

Media Educator/Trainer at WeTek, Berlin

October 1, 2023 - January 1, 2026

Workshop Leader: Training in Social Media Skills; Project Management Assistant; Led the daily Assessment Center for Students.

Business Owner - Hospitality Management at Boutique Tea House, Bremen

May 1, 2022 - July 31, 2023

Founded and managed a boutique tea house, overseeing all aspects of operations, including supplier management and customer service. Developed marketing campaigns via social media, promotions, and local partnerships. Managed financial operations, budgeting, cost control, and sales reporting.

Cafe & Tea House Owner / Manager at Teaamo

May 1, 2022 - July 1, 2023

Founded and managed a boutique tea house, overseeing supplier management, customer service, marketing campaigns, and financial operations including budgeting and sales reporting.

Front of House – Beauty & Spa at Beauty & Spa

January 1, 2020 - April 1, 2022

Welcomed and assisted guests, ensuring high-quality service and satisfaction. Coordinated appointments and daily schedules to maximize operational efficiency. Handled customer inquiries, complaints, and feedback professionally.

Front of House at Beauty & Spa (Bremen, Germany)

January 1, 2020 - April 1, 2022

Greeted guests, coordinated appointments and daily schedules, and handled inquiries to maintain high-quality service and satisfaction.

Restaurant / Operational Manager at Les Bistro

August 1, 2019 - Present

Lead daily operations of a busy restaurant with 15+ staff, overseeing scheduling, inventory control, and service quality. Implemented procedures to improve efficiency and guest satisfaction; organized events and promotions to boost visibility and revenue.

Human Resources at Elite Associates, London

April 1, 2019 - September 30, 2019

Managed onboarding, training, and support for employees across European locations. Coordinated office and talent management for clients including LVMH and Kering Group. Assisted in recruitment, interviewing, and hiring processes. Supported international HR operations and cross-cultural team integration.

Human Resources Assistant at Elite Associates

April 1, 2019 - September 1, 2019

Managed onboarding, training, and support for employees across European locations; assisted in recruitment and cross-cultural team integration for clients including LVMH and Kering.

Server & Host at Ban Thai Restaurant, Family Business

March 1, 2015 - September 1, 2019

Provided professional front-of-house service in a busy family-owned restaurant. Assisted in daily operations, guest relations, order management, and team coordination. Supported restaurant events, ensuring smooth service and excellent guest experiences. Possessed wine knowledge and skilled in carrying up to 4 plates simultaneously for à la carte service.

Server & Host at Ban Thai Restaurant

March 1, 2015 - September 1, 2019

Provided front-of-house service in a busy family-owned restaurant; assisted with daily operations, guest relations, order management, and events; developed wine knowledge and multi‑plate service skills.

Art Director Assistant at Elle Magazine, Vietnam

October 1, 2013 - January 31, 2014

Social Media, Editorial, and Post Production. Managed Facebook community. Conceptualization and publication of daily posts.

Production Management at van Laack, Vietnam

January 1, 2013 - April 30, 2013

Event & Business Partnership Management. Welcomed and assisted guests, ensuring high-quality service and satisfaction. Coordinated appointments and daily schedules to maximize operational efficiency. Handled customer inquiries, complaints, and feedback professionally.