Available to hire
I’m Lea Chloe T Kilogan, a hospitality-forward marketing and events professional with hands-on experience in front desk operations, guest services, and promotional campaigns for campus and hotel programs. I thrive in fast-paced environments, love weaving branding into customer experiences, and enjoy collaborating across teams to deliver memorable events and campaigns.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Front Desk Agent at Residence Inn by Marriott Short Pump at the Notch
September 30, 2025 - September 30, 2025Managed front desk operations, guest check-ins/outs, and guest services; maintained digital filing system and hotel CRM; performed data entry with high accuracy and upsold amenities to guests.
Virtual Assistant – Marketing Design at Living Through Heart
December 31, 2024 - December 31, 2024Provided marketing design support, Canva content creation, social media content planning, and email communication; collaborated remotely to support brand presence and deliver polished guest experiences.
Front Desk Agent and Club Attendant at Hyatt Regency Salt Lake City & Chattanooga Marriott Downtown
December 31, 2024 - December 31, 2024Handled front desk responsibilities, guest relations, loyalty program support, and club attendant duties; collaborated across departments to ensure seamless operations and guest satisfaction; contributed to promotions and guest experiences.
Front Desk Agent & Club Attendant at Hyatt Regency Salt Lake City & Chattanooga Marriott Downtown
September 1, 2024 - September 1, 2024Delivered exceptional guest service and upsold amenities; coordinated with internal departments to ensure seamless guest experiences; maintained digital filing and guest records; managed guest check-in and check-out; supported guests with personalized local experience recommendations; ranked as a top performer in the loyalty program.
Front Desk Agent at Residence Inn by Marriott, Short Pump at the Notch
September 2, 2025 - September 2, 2025Delivered exceptional guest service and upsold amenities; coordinated with internal departments to ensure seamless operations; tracked guest preferences and loyalty data; provided tailored local recommendations and handled special requests; maintained CRM records and digital files.
Marketing & Events Coordinator (Student) at University of Cordilleras
December 31, 2019 - December 31, 2019Designed promotional materials for university-wide events; assisted in marketing campaigns; organized and coordinated university-wide events; served as liaison between the student body and administration; responded to student concerns; collaborated with council members to plan logistics, manage budgets, and deliver seamless events.
Education
Student Supreme Governor at University of Cordilleras
January 1, 2018 - December 31, 2019Bachelor of Science in Tourism Management - International Tourism at University of Baguio
January 11, 2030 - January 1, 2023Qualifications
Front Office Services Certificate of Completion
November 30, 0002 - November 20, 2025Front Office Services Certificate (NC II)
January 1, 2023 - November 21, 2025Front Office Internship – Hyatt Regency Salt Lake City & Chattanooga Marriott Downtown (Certificate of Completion/NC II)
January 1, 2023 - November 21, 2025Canva Social Media Templates Workshop
January 1, 2023 - November 21, 2025Creative Product Marketing Strategy Forum (University of Baguio)
January 1, 2023 - November 21, 2025Industry Experience
Travel & Hospitality, Professional Services, Education, Media & Entertainment, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Designer
We have the best designer experts on Twine. Hire a designer in Orlando today.