I am a results-driven marketing and customer experience professional with a solid foundation in sales, customer engagement, and brand marketing. I excel at driving customer satisfaction, achieving commercial targets, and supporting business performance through insight-led strategies. I am a confident, proactive, and collaborative communicator with a goal-oriented mindset. I recently completed an MSc in Marketing Management at De Montfort University, developing advanced expertise in consumer behavior, digital marketing, and market research. I advocate for brand-led customer experiences, translating brand values into consistent engagement. By leveraging customer insights and product knowledge, I tailor recommendations to boost conversions and foster long-term brand affinity. I collaborate closely with sales, visuals, and management teams to align in-store execution with broader marketing objectives, conduct market and competitor analysis, manage social media analytics, audit internal data for compliance and efficiency, and deliver brand-led experiences that drive engagement and repeat purchases.

Leiana Grant

I am a results-driven marketing and customer experience professional with a solid foundation in sales, customer engagement, and brand marketing. I excel at driving customer satisfaction, achieving commercial targets, and supporting business performance through insight-led strategies. I am a confident, proactive, and collaborative communicator with a goal-oriented mindset. I recently completed an MSc in Marketing Management at De Montfort University, developing advanced expertise in consumer behavior, digital marketing, and market research. I advocate for brand-led customer experiences, translating brand values into consistent engagement. By leveraging customer insights and product knowledge, I tailor recommendations to boost conversions and foster long-term brand affinity. I collaborate closely with sales, visuals, and management teams to align in-store execution with broader marketing objectives, conduct market and competitor analysis, manage social media analytics, audit internal data for compliance and efficiency, and deliver brand-led experiences that drive engagement and repeat purchases.

Available to hire

I am a results-driven marketing and customer experience professional with a solid foundation in sales, customer engagement, and brand marketing. I excel at driving customer satisfaction, achieving commercial targets, and supporting business performance through insight-led strategies. I am a confident, proactive, and collaborative communicator with a goal-oriented mindset.

I recently completed an MSc in Marketing Management at De Montfort University, developing advanced expertise in consumer behavior, digital marketing, and market research. I advocate for brand-led customer experiences, translating brand values into consistent engagement. By leveraging customer insights and product knowledge, I tailor recommendations to boost conversions and foster long-term brand affinity. I collaborate closely with sales, visuals, and management teams to align in-store execution with broader marketing objectives, conduct market and competitor analysis, manage social media analytics, audit internal data for compliance and efficiency, and deliver brand-led experiences that drive engagement and repeat purchases.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Marketing Assistant at Timberland
June 1, 2025 - October 23, 2025
Supported brand marketing campaigns, coordinated events and influencer collaborations, and tracked market trends to inform content plans.
Marketing Assistant at Concept Capital Group
September 1, 2022 - October 23, 2025
Assisted in market research, campaign support, and stakeholder communications; contributed to event content and partner outreach.
Sales Associate, Marketing & Operations Assistant; Student Ambassador & EDI Advisor at Apple
August 1, 2025 - Present
Delivered premium customer service, supported marketing initiatives, and contributed to inclusivity programs; led a Pinterest growth strategy and cross-functional collaboration.
Marketing & Brand Consultant at Gordon Glenister Ltd
August 1, 2025 - Present
Provided marketing and brand strategy support, collaborated on content and digital campaigns to boost visibility.
Marketing Intern at Gordon Glenister Ltd
August 1, 2025 - November 1, 2025
Support marketing activities with a focus on brand positioning, content localization, event coordination, and market research to underpin commercial targets.
Marketing Intern at Apple
August 1, 2025 - Present
Assist marketing projects and campaigns, contributing to brand visibility and engagement.
Marketing Intern at Capital Group
July 1, 2022 - September 1, 2022
Assisted with marketing activities during a short-term placement, supporting campaign delivery and analytics.
Marketing & Operations Assistant at Timberland, Leicester
September 1, 2023 - June 1, 2025
Supported marketing and operations efforts, ensuring alignment with broader brand objectives and in-store execution.

Education

Master of Science at De Montfort university
September 23, 2024 - September 23, 2025
Marketing Management
MSc Marketing Management at De Montfort University
September 1, 2021 - January 1, 2024
Master of Science in Marketing Management at De Montfort University
January 1, 2021 - January 1, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Other, Media & Entertainment, Retail, Education, Professional Services, Software & Internet