I am a passionate professional in Communication and Content Marketing, with a strong background in Portuguese Language and Literature. I specialize in creating persuasive content tailored for various platforms, including websites, blogs, and social media. My experience in customer support and content production allows me to effectively engage diverse audiences and drive results. I thrive in collaborative environments and am always eager to integrate into national or international teams. My creative approach, combined with a focus on strategic communication, enables me to deliver impactful content that resonates with users. I am seeking opportunities in Copywriting, Social Media, Digital Marketing, and Content Marketing.

Leilusa de Carvalho

I am a passionate professional in Communication and Content Marketing, with a strong background in Portuguese Language and Literature. I specialize in creating persuasive content tailored for various platforms, including websites, blogs, and social media. My experience in customer support and content production allows me to effectively engage diverse audiences and drive results. I thrive in collaborative environments and am always eager to integrate into national or international teams. My creative approach, combined with a focus on strategic communication, enables me to deliver impactful content that resonates with users. I am seeking opportunities in Copywriting, Social Media, Digital Marketing, and Content Marketing.

Available to hire

I am a passionate professional in Communication and Content Marketing, with a strong background in Portuguese Language and Literature. I specialize in creating persuasive content tailored for various platforms, including websites, blogs, and social media. My experience in customer support and content production allows me to effectively engage diverse audiences and drive results.

I thrive in collaborative environments and am always eager to integrate into national or international teams. My creative approach, combined with a focus on strategic communication, enables me to deliver impactful content that resonates with users. I am seeking opportunities in Copywriting, Social Media, Digital Marketing, and Content Marketing.

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Experience Level

Intermediate

Work Experience

Copywriter & Content Creator at Winner Prime
April 1, 2025 - Present
Produção de conteúdos para campanhas digitais, websites e redes sociais, desenvolvimento de textos publicitários e revisão editorial. Organizada e orientada para resultados, busco sempre o cumprimento de prazos.
Criadora de Conteúdo & Copywriter at Winner Prime – Editora Digital
April 1, 2025 - Present
Atuo remotamente criando anúncios, e-mails e artigos otimizados para SEO. Minha contribuição se refletiu em um aumento significativo nas taxas de cliques e melhorias no posicionamento orgânico. Estou sempre disposta a implementar soluções que aumentem a eficiência da equipe.
Customer Support Representative at Projeto Africell – Quality Contact Center
June 1, 2024 - June 30, 2025
Atendimento diário a clientes, resolução de dúvidas e reclamações, e criação de conteúdos adaptados a diferentes públicos utilizando plataformas CRM.
Assistente de Atendimento ao Cliente (Inbound) at Quality Contact Center – Projeto Africell
June 1, 2024 - June 1, 2025
Nosso time gerenciava um volume significativo de chamadas diariamente, sempre focando em resolver as questões dos clientes no primeiro contato. Meu trabalho ajudou a reduzir significativamente o tempo de atendimento e gerou um aumento nas vendas.

Education

Licenciatura em Língua Portuguesa e Literaturas at Universidade Agostinho Neto (UAN)
January 1, 2022 - June 1, 2026
Licenciatura em Língua Portuguesa e Literaturas at Universidade Agostinho Neto
January 1, 2023 - December 31, 2026

Qualifications

SEO Fundamentals
January 1, 2025 - July 31, 2026
Copywriting Persuasivo
January 1, 2025 - July 31, 2026
Marketing Digital
January 1, 2024 - July 31, 2026
Google Digital Marketing
January 11, 2030 - July 31, 2026
HubSpot SEO Fundamentals
January 11, 2030 - July 31, 2026
Rock Content – Copywriting
January 11, 2030 - July 31, 2026
Atendimento de Alta Performance
January 11, 2030 - July 31, 2026

Industry Experience

Media & Entertainment, Professional Services, Education