Language
English
Advanced
Portuguese
Fluent
Spanish; Castilian
Advanced
Work Experience
User Experience Designer at Capgemini
November 1, 2023 - PresentConducted analytics and created journeys in Figma, curated, improved asset retention by 8%. Conducted user experience research and carried out A/B tests showing a positive balance of 87% of users going the right way. Actively contributed to agile methodology meetings for increased navigation flow.
UX/UI Designer at Solicite-me
January 1, 2025 - October 10, 2025Created a mobile application and web page for a service provision product, increasing the efficiency of navigation flow by 20%. Worked with user research and developed solutions centered around user experience.
User Experience/Content Designer at aunica Interactive Marketing
November 1, 2023 - October 10, 2025Responsible for analyzing Porto Seguro's WhatsApp bot and identifying bottlenecks through A/B tests. Conducted user experience research and presented results to stakeholders.
User Experience/Content Designer at Ubots
February 1, 2023 - October 10, 2025Led the formation and direction of a new team. Developed and implemented navigation flows and improved bot retention from 60% to 94%.
Education
Bachelor’s degree in Social Sciences (Anthropology) at Universidade Estadual do Ceará
January 1, 2019 - January 1, 2024Google UX Design at Google
January 11, 2030 - October 10, 2025Design Thinking: Insights to Inspiration at University of Virginia
January 11, 2030 - October 10, 2025Qualifications
Design Ops Strategy
January 11, 2030 - October 10, 2025Design Ops Latam + España 2024 and 2025
January 11, 2030 - October 10, 2025Industry Experience
Professional Services, Education
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