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Strategic communications leader with 10+ years of experience building enterprise internal communications and content programs. Trusted by C-suite stakeholders to translate complex strategy into clear, resonant messaging for global employee audiences. Lifelong gamer with deep fluency in gaming culture and storytelling—bringing a storytelling-first mindset to executive communications, change management messaging, and high-performing content systems across channels.…Strategic communications leader with 10+ years of experience building enterprise internal communications and content programs. Trusted by C-suite stakeholders to translate complex strategy into clear, resonant messaging for global employee audiences. Lifelong gamer with deep fluency in gaming culture and storytelling—bringing a storytelling-first mindset to executive communications, change management messaging, and high-performing content systems across channels.

Leo H. Lim

Copywriter

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Strategic communications leader with 10+ years of experience building enterprise internal communications and content programs. Trusted by C-suite stakeholders to translate complex strategy into clear, resonant messaging for global employee audiences. Lifelong gamer with deep fluency in gaming culture and storytelling—bringing a storytelling-first mindset to executive communications, change management messaging, and high-performing content systems across channels.…Strategic communications leader with 10+ years of experience building enterprise internal communications and content programs. Trusted by C-suite stakeholders to translate complex strategy into clear, resonant messaging for global employee audiences. Lifelong gamer with deep fluency in gaming culture and storytelling—bringing a storytelling-first mindset to executive communications, change management messaging, and high-performing content systems across channels.

Next availability:

August 10, 2026

Chicago, United States

Strategic communications leader with 10+ years of experience building enterprise internal communications and content programs. Trusted by C-suite stakeholders to translate complex strategy into clear, resonant messaging for global employee audiences.

Lifelong gamer with deep fluency in gaming culture and storytelling—bringing a storytelling-first mindset to executive communications, change management messaging, and high-performing content systems across channels.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Intermediate

Tagalog

Advanced

Work Experience

Internal Communications Manager at Dentsu (formerly Merkle)

July 1, 2025 - December 31, 2025

Led internal communications strategy for a global enterprise of 10,000+ employees across the U.S., Canada, and LATAM, building visibility, alignment, and consistent messaging. Ghostwrote executive communications for the Global President and CMO, translating business priorities into employee-facing narratives that connected strategy and culture. Architected a full overhaul of the global internal newsletter, migrating the content pipeline to a proprietary intranet to improve open rates by 10% and CTR by 20%. Championed AI adoption across the communications function, building training for M365 Copilot, integrating tools into workflows, scaling content output, and cutting deployment time by 50%.

Senior Copywriter at Dentsu (formerly Merkle)

May 1, 2024 - July 31, 2025

Translated complex MarTech, CRM, and AI concepts across formats—from long-form thought leadership to short-form social posts—driving a 7% lift in brand website clicks. Produced campaign copy across paid social, search ads, email, web, scripts, and blog content for major marketing moments, including Adweek NYC and Salesforce Dreamforce.

Content Writer at Dentsu (formerly Merkle)

October 1, 2021 - May 31, 2024

Launched messaging for Vanguard’s institutional investor landing page in partnership with designers, directors, and stakeholders to boost conversion rates by 8% and time on page by 18%. Crafted video concepts, scripts, and branded email content for the American Express Business YouTube Channel, generating 300K+ views and 1.5K new subscribers.

Founder at Mandala — Independent Content Strategy & Copywriting

March 1, 2020 - January 31, 2022

Grew an independent practice serving 10+ national clients (including Meta, Samsung, Cash App, and Indeed), managing full project lifecycle from strategy and briefing to final deployment. Orchestrated multidisciplinary teams (writers, designers, marketers, and overseas freelancers) to execute complex campaigns on time and within budget. Advised C-suite decision-makers on content strategy, emerging trends, and best practices, translating insights into executive presentations that influenced brand and campaign direction.

Copywriter at Arcalea

October 1, 2015 - February 29, 2020

Generated $5M+ in conversion revenue by architecting a full-funnel content marketing strategy spanning blogs, email, and social for ConceiveAbilities, one of the top surrogacy agencies in the country. Earned AVA Digital Marketing Awards (Platinum and Gold) for leading two major search marketing campaigns for RESIDCO, a transportation equipment investment firm.