I am a customer success and project leader with a track record of supporting technologically forward and socially responsible companies. I spearheaded grant-writing that raised $10,000+ for a nonprofit and expanded visibility by 30% through focused campaigns. I’ve worked in strict governance, risk, and compliance (GRC) environments and align with technical and professional standards. My experience spans project management, website design, digital marketing, and IT support, with a passion for accessible, user-friendly experiences. I’ve helped drive online sales, reduced downtime, and boosted client satisfaction by solving complex problems with WordPress, ADA-compliant design, and data-driven approaches.

Leslie Dani Herron

I am a customer success and project leader with a track record of supporting technologically forward and socially responsible companies. I spearheaded grant-writing that raised $10,000+ for a nonprofit and expanded visibility by 30% through focused campaigns. I’ve worked in strict governance, risk, and compliance (GRC) environments and align with technical and professional standards. My experience spans project management, website design, digital marketing, and IT support, with a passion for accessible, user-friendly experiences. I’ve helped drive online sales, reduced downtime, and boosted client satisfaction by solving complex problems with WordPress, ADA-compliant design, and data-driven approaches.

Available to hire

I am a customer success and project leader with a track record of supporting technologically forward and socially responsible companies. I spearheaded grant-writing that raised $10,000+ for a nonprofit and expanded visibility by 30% through focused campaigns. I’ve worked in strict governance, risk, and compliance (GRC) environments and align with technical and professional standards.

My experience spans project management, website design, digital marketing, and IT support, with a passion for accessible, user-friendly experiences. I’ve helped drive online sales, reduced downtime, and boosted client satisfaction by solving complex problems with WordPress, ADA-compliant design, and data-driven approaches.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Project Manager at Various Projects
October 1, 2025 - Present
Designed and developed a personal portfolio highlighting digital art, accessibility-first web projects, and community-focused initiatives. Implemented modular React components, polished UI/UX design, and thematic world-building for immersive user experiences. Optimized performance through modern image formats (WebP, AVIF), responsive layouts, and ADA-compliant navigation. Demonstrated resilience in troubleshooting WordPress environments, restoring editor functionality, and refining deployment strategies.
Webmaster & Admin/Marketing Assistant at Quad T LLC (B2B)
March 1, 2016 - September 1, 2020
Designed and managed B2B websites, achieving an 88% increase in online sales. Implemented performance updates and streamlined server management (99% uptime). Provided technical support, resolving 80% of issues on first contact. Managed content/database for international sales; coordinated high-value freight shipments over $20K. Updated SOPs and supported AP/AR operations, contributing to a 99.97% accuracy rate.
Technical Support Specialist at Tech by Golly
December 1, 2015 - September 1, 2020
Resolved 100+ technical challenges per week, increasing client advocacy and system reliability by 77%. Collaborated with seniors teaching digital literacy and guided unhoused individuals toward independence through technology.
Volunteer Research Assistant at Scholarship eBook Project
July 1, 2025 - September 30, 2025
Using deep research techniques, compiled and organized scholarship data with 100% accuracy. Performed deep research and systematically compiled scholarship data, ensuring complete accuracy and data integrity. Maintained meticulous records and documentation to support project objectives and deadlines.

Education

Nanodegree in Front End Web Development at Udacity
January 11, 2030 - February 19, 2026
Intuit Academy Bookkeeping at Intuit
January 11, 2030 - February 19, 2026
Presentation Design at Adobe Education
January 11, 2030 - February 19, 2026
UX/UI Design at Uxcel
January 11, 2030 - February 19, 2026
IT Support Specialist at Coursera
January 11, 2024 - August 19, 2024

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services, Computers & Electronics, Non-Profit Organization, Education