Lauren Harshaw

Available to hire

I help B2B companies grow by building marketing that sales trusts and leadership can measure.

About

I help B2B companies grow by building marketing that sales trusts and leadership can measure. With 20+ years in payments, fintech, and financial services, I’m often brought in to build marketing from the ground up: positioning that makes complex offers easy to buy, ABM programs built with sales for enterprise buying committees, and reporting that ties marketing to pipeline. I use AI to move faster and review every piece myself for accuracy and brand voice.

  • 14 years' experience
  • Joined October 2026

Industry experience

  • Financial Services
  • Government
  • Professional Services
  • Software & Internet

Work experience· 6 roles

Director, Adoption Marketing · NeumoMar 2026 – Sep 2026 · 7 mos

Led growth marketing across demand generation, lifecycle, digital, and ABM for B2B and B2B2C solutions. Partnered with Sales, Product, and Customer Success on target accounts and sales plays. Built full positioning for the newly merged Neumo Payments product (research through message house) and translated it into sales enablement assets (sales slides, sell sheet copy). Turned the positioning process into a repeatable AI workflow and helped build AI governance with sales enablement for customer communications and RFPs, including approval rules.

Principal, Revenue Marketing · LH Growth Marketing ConsultingMar 2024 – Mar 2026 · 2 yrs 1 mo

Stand up or reset marketing and revenue operating models for B2B and B2B2C professional services clients. Defined positioning and go-to-market narratives that translate complex services into compelling buying stories. Designed ABM programs engaging senior decision-makers and shortening enterprise sales cycles (noted impact: 18% shorter cycles).

Executive Director, Marketing · CSGSep 2022 – Mar 2024 · 1 yr 7 mos

Led global revenue marketing across AMER, EMEA, and APAC with a lean team supporting channel marketing, ABM, and product marketing. Led brand repositioning and go-to-market strategy through portfolio integration, and built a global campaign center of excellence to improve execution and alignment.

Director, Marketing, Payments · CSGApr 2021 – Aug 2022 · 1 yr 5 mos
Director of Marketing, B2B Strategy · Netspend (Global Payments)Aug 2015 – Mar 2021 · 5 yrs 8 mos
Associate Director of Marketing · TSYS (Global Payments)Jun 2012 – Aug 2015 · 3 yrs 3 mos

Education

BA, English · Kennesaw State University2030 – 2026
ABM Certification · Demandbase2030 – 2026
AI in Digital Marketing · Digital Marketing Institute2030 – 2026
Exercising Leadership · Harvard/edX2030 – 2026

Certifications and awards

ABM Certification (Demandbase)2030 – 2026
AI in Digital Marketing (Digital Marketing Institute)2030 – 2026
Exercising Leadership (Harvard/edX)2030 – 2026

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