I’m a marketing and business operations professional with hands-on experience across digital marketing, content, and customer-facing coordination. Over the years, I’ve coordinated recruitment and sales processes, supported HR guidance and team problem-solving, and helped drive product promotion through media channels. I also bring strong HubSpot-focused experience, including setting up and optimizing HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub to improve outreach, lead conversion, and reporting. I enjoy turning strategy into execution—whether that means designing marketing campaigns, building lead generation and nurturing workflows, monitoring performance with analytics, or ensuring smooth day-to-day operations at the front desk. I’ve worked in hospitality environments as well, handling reservations, guest inquiries, scheduling, and administrative tasks while maintaining a professional and welcoming experience. With a background in management and international studies, plus fluency in English and native Albanian, I’m comfortable collaborating with sales teams and other departments to deliver results.…

Liburn Parashtica

I’m a marketing and business operations professional with hands-on experience across digital marketing, content, and customer-facing coordination. Over the years, I’ve coordinated recruitment and sales processes, supported HR guidance and team problem-solving, and helped drive product promotion through media channels. I also bring strong HubSpot-focused experience, including setting up and optimizing HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub to improve outreach, lead conversion, and reporting. I enjoy turning strategy into execution—whether that means designing marketing campaigns, building lead generation and nurturing workflows, monitoring performance with analytics, or ensuring smooth day-to-day operations at the front desk. I’ve worked in hospitality environments as well, handling reservations, guest inquiries, scheduling, and administrative tasks while maintaining a professional and welcoming experience. With a background in management and international studies, plus fluency in English and native Albanian, I’m comfortable collaborating with sales teams and other departments to deliver results.…

Available to hire

I’m a marketing and business operations professional with hands-on experience across digital marketing, content, and customer-facing coordination. Over the years, I’ve coordinated recruitment and sales processes, supported HR guidance and team problem-solving, and helped drive product promotion through media channels. I also bring strong HubSpot-focused experience, including setting up and optimizing HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub to improve outreach, lead conversion, and reporting.

I enjoy turning strategy into execution—whether that means designing marketing campaigns, building lead generation and nurturing workflows, monitoring performance with analytics, or ensuring smooth day-to-day operations at the front desk. I’ve worked in hospitality environments as well, handling reservations, guest inquiries, scheduling, and administrative tasks while maintaining a professional and welcoming experience. With a background in management and international studies, plus fluency in English and native Albanian, I’m comfortable collaborating with sales teams and other departments to deliver results.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced
Albanian
Fluent
French
Intermediate

Work Experience

Receptionist at Hotel du CERN - Geneva
March 1, 2026 - May 1, 2026
Oversaw daily hotel operations and supported staff supervision while ensuring excellent guest experience. Handled reservations, resolved guest concerns, greeted and assisted visitors, answered phone calls, and managed appointments. Supported administrative tasks such as mail, data entry, office coordination, and inventory management. Configured and set up HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub; set up lead-capture pages; developed marketing automation and campaign management workflows; segmented audiences and tailored marketing efforts; analyzed outbound campaign performance; provided training and ongoing support on HubSpot best practices; integrated content marketing with HubSpot; collaborated with sales and other departments to ensure alignment and seamless implementation.
Assistant Manager, Receptionist at Hotel “Kristal”
October 1, 2021 - September 1, 2023
Welcomed guests and provided professional reception services. Managed reservations, handled check-ins/check-outs, answered phone calls, and managed appointments while maintaining a professional front-desk area. Coordinated with different departments to ensure a strong guest experience and supported administrative tasks including emails, data entry, office coordination, budgeting/scheduling support, and inventory management.
Project & Sales Coordinator at LRH Health and Beauty Company – Health and Wellness Institution
June 1, 2021 - October 1, 2021
Coordinated the recruitment process for candidates joining the partnership, supported hiring workflow and onboarding activities. Promoted and sold products through media channels. Provided HR guidance, supported teamwork, and helped resolve problems using strong problem-solving skills.
Digital Marketing Manager at MOVA Group
January 1, 2021 - June 1, 2021
Led an entrepreneurial business campaign in Gjilan, Kosovo. Focused on digital marketing efforts to support business growth and promotion through campaign activities.
Content Writer / Ads Analyst / Marketing at Digital Marketing Polyclinic “Diagnosa”
December 1, 2019 - September 1, 2025
Created and refined marketing strategies to reach audiences, improve activity performance, and engage effectively through content and advertising analysis. Worked with ad strategy and marketing execution focused on audience interaction.
General Manager, Digital Marketing at Digital Marketing Polyclinic “Diagnosa”
December 1, 2019 - September 1, 2025
Managed digital marketing activities for the polyclinic, supporting marketing execution and coordination of promotional efforts in the local market.

Education

Bachelor (Honors) - Specialization in Management at University of Sheffield (International Faculty), City College
January 1, 2018 - January 1, 2021
Master - Specialization in International Management at Geneva Business School
January 1, 2023 - January 1, 2025

Qualifications

HubSpot certifications (Sales, Marketing, Service)
January 11, 2030 - September 30, 2026

Industry Experience

Healthcare, Media & Entertainment, Retail, Travel & Hospitality, Professional Services, Software & Internet