I’m Lionel AHISHAK IYE, an IT Support and creative professional with strong experience delivering front-desk and help-desk support, maintaining office networks, and helping users solve technical issues. I’ve also supported system setup and troubleshooting for hardware and software, and I enjoy explaining solutions in a clear way so clients and colleagues can work confidently. Alongside my IT role, I design marketing visuals and manage online services: I create posters, flyers, and social media ads, and I’ve assisted clients with Rwanda online platforms like Irembo and RDB. With a background that combines technical troubleshooting and creative production (graphic design, photography, and file management), I’m motivated to contribute to a dynamic organization and keep growing professionally.

Lionel AHISHAK IYE

I’m Lionel AHISHAK IYE, an IT Support and creative professional with strong experience delivering front-desk and help-desk support, maintaining office networks, and helping users solve technical issues. I’ve also supported system setup and troubleshooting for hardware and software, and I enjoy explaining solutions in a clear way so clients and colleagues can work confidently. Alongside my IT role, I design marketing visuals and manage online services: I create posters, flyers, and social media ads, and I’ve assisted clients with Rwanda online platforms like Irembo and RDB. With a background that combines technical troubleshooting and creative production (graphic design, photography, and file management), I’m motivated to contribute to a dynamic organization and keep growing professionally.

Available to hire

I’m Lionel AHISHAK IYE, an IT Support and creative professional with strong experience delivering front-desk and help-desk support, maintaining office networks, and helping users solve technical issues. I’ve also supported system setup and troubleshooting for hardware and software, and I enjoy explaining solutions in a clear way so clients and colleagues can work confidently.

Alongside my IT role, I design marketing visuals and manage online services: I create posters, flyers, and social media ads, and I’ve assisted clients with Rwanda online platforms like Irembo and RDB. With a background that combines technical troubleshooting and creative production (graphic design, photography, and file management), I’m motivated to contribute to a dynamic organization and keep growing professionally.

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Language

English
Advanced
Kinyarwanda
Fluent

Work Experience

IT Support Officer at ZAFARITECH – Rwanda
May 1, 2025 - October 6, 2025
Provided IT help desk and technical support to staff, assisted with hardware/software troubleshooting and system setup, maintained office network and ensured system uptime, and delivered user support and technical training when needed.
IT Support Officer at ZAFARITECH
May 1, 2025 - October 6, 2025
Provided IT help desk and technical support to staff. Assisted with hardware/software troubleshooting and system setup. Maintained office network and ensured system uptime. Delivered user support and technical training when needed.
IT Support Officer at ZAFARITECH
May 1, 2025 - October 6, 2025
Provided IT help desk and technical support to staff. Assisted with hardware/software troubleshooting and system setup. Maintained office network and ensured system uptime. Delivered user support and technical training when needed.
IT Support Officer at ZAFARITECH – Rwanda
May 1, 2025 - October 6, 2025
Provided IT help desk and technical support to staff, assisted with hardware/software troubleshooting and system setup, maintained office network and ensured system uptime. Delivered user support and technical training when needed.
Graphic Designer & Online Services Assistant at AXINN LTD – Rwanda
December 1, 2023 - October 6, 2025
Created visual designs for branding, advertising, and client projects. Assisted clients with Irembo, RDB, and other online services. Supported marketing campaigns with creative digital content and provided customer support for in-person and online services.
Graphic Designer & Online Services Assistant at AXINN LTD
December 1, 2023 - October 6, 2025
Created visual designs for branding, advertising, and client projects. Assisted clients with Irembo, RDB, and other online services. Supported marketing campaigns with creative digital content. Provided customer support for both in-person and online services.
Graphic Designer & Online Services Assistant at AXINN LTD
December 1, 2023 - October 6, 2025
Created visual designs for branding, advertising, and client projects. Assisted clients with Irembo, RDB, and other online services. Supported marketing campaigns with creative digital content. Provided customer support for both in-person and online services.
Graphic Designer & Online Services Assistant at AXINN LTD– Rwanda
December 1, 2023 - October 6, 2025
Created visual designs for branding, advertising, and client projects. Assisted clients with Irembo, RDB, and other online services. Supported marketing campaigns with creative digital content. Provided customer support for both in-person and online services.
Graphic Designer & Photographer at HOT AIR PRODUCTION
February 28, 2023 - October 6, 2025
Designed branding materials, posters, and marketing content. Provided photography services for events and businesses. Assisted clients with digital services and file management.
Graphic Designer & Photographer at HOT AIR PRODUCTION – Rwanda
February 1, 2023 - October 6, 2025
Designed branding materials, posters, and marketing content. Provided photography services for events and businesses. Assisted clients with digital services and file management.
Graphic Designer & Photographer at HOT AIR PRODUCTION
February 1, 2023 - October 6, 2025
Designed branding materials, posters, and marketing content. Provided photography services for events and businesses. Assisted clients with digital services and file management.
Graphic Designer & Photographer at HOT AIR PRODUCTION – Rwanda
February 1, 2023 - October 6, 2025
Designed branding materials, posters, and marketing content. Provided photography services for events and businesses. Assisted clients with digital services and file management.
IT Support Officer at ZAFARITECH – Rwanda
January 1, 2023 - May 1, 2025
Provided IT help desk and technical support to staff, assisting with hardware and software troubleshooting and supporting system setup. Maintained the office network and ensured system uptime. Delivered user support and technical training when needed, helping colleagues resolve recurring issues and improve day-to-day productivity. Supported both technical and administrative operations through responsive troubleshooting and clear communication.
Graphic Designer & Photographer at HOT AIR PRODUCTION – Rwanda
February 1, 2022 - February 1, 2023
Designed branding materials, posters, and marketing content for events and businesses. Provided photography services for events and clients, and supported production by managing digital files and related client requests. Assisted clients with digital services and handled creative deliverables to ensure content was ready for sharing and use in campaigns and promotions.

Education

Advanced Level in Computer Networking at HANIK (COSTE)
January 11, 2030 - January 1, 2022
Advanced Level in Computer Networking at HANIK (COSTE)
January 11, 2030 - January 1, 2022
Advanced Level in Computer Networking at HANIK (COSTE)
January 11, 2030 - January 1, 2022
Advanced Level in Computer Networking at Experience Education HANIK (COSTE)
January 11, 2030 - January 1, 2022

Qualifications

Advanced Level in Computer Networking
January 11, 2030 - January 1, 2022

Industry Experience

Computers & Electronics, Media & Entertainment, Professional Services, Software & Internet, Education, Healthcare, Telecommunications, Retail