I’m a mission-driven marketing and communications leader with 15+ years of experience spanning marketing, customer education support, and public-facing communications. I’ve built and led cross-functional teams, shaped digital content operations, and partnered with stakeholders to deliver messaging that is current, relevant, and aligned to organizational priorities. I’m known for creating clear communication systems, strengthening brand consistency across channels, and collaborating with cross-functional teams to translate strategy into practical, user-friendly experiences. I value calm, service-first leadership and apply a thoughtful, evidence-based approach to change management and learning initiatives.

Lindsey Pierce

I’m a mission-driven marketing and communications leader with 15+ years of experience spanning marketing, customer education support, and public-facing communications. I’ve built and led cross-functional teams, shaped digital content operations, and partnered with stakeholders to deliver messaging that is current, relevant, and aligned to organizational priorities. I’m known for creating clear communication systems, strengthening brand consistency across channels, and collaborating with cross-functional teams to translate strategy into practical, user-friendly experiences. I value calm, service-first leadership and apply a thoughtful, evidence-based approach to change management and learning initiatives.

Available to hire

I’m a mission-driven marketing and communications leader with 15+ years of experience spanning marketing, customer education support, and public-facing communications. I’ve built and led cross-functional teams, shaped digital content operations, and partnered with stakeholders to deliver messaging that is current, relevant, and aligned to organizational priorities.

I’m known for creating clear communication systems, strengthening brand consistency across channels, and collaborating with cross-functional teams to translate strategy into practical, user-friendly experiences. I value calm, service-first leadership and apply a thoughtful, evidence-based approach to change management and learning initiatives.

See more

Language

English
Fluent

Work Experience

Remote Associate Customer Education Specialist at BambooHR
August 1, 2020 - Present
Lead education communications operations and digital learning support, partnering across Customer Experience, Marketing, and internal teams to ensure messaging and learning resources are clear, accurate, and consistently maintained.
Office Manager (Operations, HR, and Client Communications) at Reliable Construction
May 1, 2015 - Present
Own internal operations and external-facing client communications for a residential and commercial construction business.
Remote Founder / Travel Advisor (Marketing, Communications, and Client Experience) at Flow Life Travel
October 1, 2009 - January 1, 2015
Built and operated a service-based business where communication, brand trust, and client relationships were the product; developed marketing and communications assets.
Remote Reservations Agent at JetBlue Airways
April 1, 2019 - September 30, 2020
Managed high-volume bookings with empathy, clarity, and speed during peak-demand periods.
Remote Marketing Assistant at Sassy Suite
March 1, 2017 - September 30, 2017
Supported social media scheduling, blog support/editing, and community engagement to maintain consistent brand presence.
Remote Manager / Senior Travel Planner at Mickey’s Dream Vacations
May 1, 2010 - December 31, 2016
Trained new agents and supported content coordination across social/blog platforms; managed complex bookings with consistent client communications and documentation.
Payroll & Office Assistant at Pierce Construction
October 1, 2002 - October 31, 2012
Supported payroll, HR tasks, billing, and financial tracking with accuracy and reliability.
Public Relations Assistant (Internship) at Brigham Young University – Hawaii
March 1, 2002 - September 30, 2002
Wrote and edited university press releases and supported media relations and event promotion.

Education

BA at Brigham Young University – Hawaii
January 11, 2030 - March 10, 2026

Qualifications

Disney Travel Specialist (multiple destinations)
January 11, 2030 - March 10, 2026
CLIA & IATA Travel Industry Training
January 11, 2030 - March 10, 2026
Customer Experience Strategy Workshops
January 11, 2030 - March 10, 2026
Speaker: SassyCon (Funnels in Marketing)
January 11, 2030 - March 10, 2026
Leadership Development Course Work
January 11, 2030 - March 10, 2026

Industry Experience

Media & Entertainment, Travel & Hospitality, Professional Services, Education, Software & Internet