I am a well-traveled foreign languages enthusiast and an avid gamer with professional experience in interpreting, translating, linguistics QA and community management in the gaming industry. My passion lies in bridging cultural gaps and ensuring effective communication through my skills. With a background in AI localization and gaming support, I have successfully collaborated with various teams to enhance player experience. I am always eager to learn and grow in my professional journey, committed to delivering high-quality work that meets the needs of users and stakeholders alike.…

Anna Szczepska

I am a well-traveled foreign languages enthusiast and an avid gamer with professional experience in interpreting, translating, linguistics QA and community management in the gaming industry. My passion lies in bridging cultural gaps and ensuring effective communication through my skills. With a background in AI localization and gaming support, I have successfully collaborated with various teams to enhance player experience. I am always eager to learn and grow in my professional journey, committed to delivering high-quality work that meets the needs of users and stakeholders alike.…

Available to hire

I am a well-traveled foreign languages enthusiast and an avid gamer with professional experience in interpreting, translating, linguistics QA and community management in the gaming industry. My passion lies in bridging cultural gaps and ensuring effective communication through my skills.

With a background in AI localization and gaming support, I have successfully collaborated with various teams to enhance player experience. I am always eager to learn and grow in my professional journey, committed to delivering high-quality work that meets the needs of users and stakeholders alike.

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Work Experience

AI Localization Specialist at Mindy Support
January 1, 2022 - Present
Responsible for the quality of AI-generated responses to user requests regarding localization issues. Conducted research and provided actionable feedback to enhance response accuracy and quality.
Player Support Specialist at Telus International
January 1, 2020 - January 1, 2021
Acted as a player support agent and assisting players with inquiries and issues raised by players and regarding game systems. Engaged in troubleshooting, ensuring maximum user satisfaction.

Education

Certificate in Content Design (Distance-learning) at Glasgow Caledonian University
January 1, 2020 - April 1, 2020
Master of Law (LLM) at University of Szczecin
January 1, 2010 - January 1, 2014

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Professional Services