Available to hire
I am a versatile writer and content strategist with over two decades of experience crafting, editing, and proofreading web content, blog posts, resumes, and cover letters for diverse clients. I thrive on clear storytelling and results-driven content, collaborating with clients to shape messages that resonate and convert.
My background spans healthcare, retail, nonprofit, and media, with experience in SEO, social media optimization, customer service, and project coordination. I excel at turning complex information into accessible, engaging content and am comfortable navigating fast-paced environments to deliver high-quality results.
Experience Level
Language
English
Fluent
French
Beginner
Work Experience
Writer at The Right Way to Write
January 1, 2004 - October 28, 2025Create, edit, and proofread diverse content types (web content, blog posts, resumes, and cover letters) for clients sourced through Angi, ensuring accuracy, clarity, and tailored messaging.
Website Content, Social Media, and Accounts Receivables Manager/Customer Service Representative at Sentry Glass Inc.
January 1, 2024 - January 1, 2024Managed on-page SEO, website content, and blog posts. Implemented SEO tactics increasing website traffic by 15% in the first year and organic search rankings by 20%. Developed social media strategies on Facebook, Instagram, and LinkedIn, increasing followers by 25% and engagement by 30%. Streamlined accounts receivable processes, reducing outstanding receivables by 30% in six months. Delivered outstanding customer service to build rapport and retention.
Pharmacy Technician at Walgreens Pharmacy
August 1, 2022 - August 1, 2022Prepared prescriptions and labels with precision, contributing to high levels of customer satisfaction and retention.
Customer Service Representative at Driven Brands
February 1, 2023 - February 1, 2023Provided exceptional customer service by promptly addressing inquiries. Consistently exceeded sales quotas, achieving a rate of 60% or higher.
Assistant Editor at Solitary Watch News
March 1, 2015 - March 1, 2015Promoted from Social Media Manager to Assistant Editor; managed and expanded social media presence on Facebook, Twitter, and Instagram. Researched and composed original news articles syndicated on Google News and Truthout.
Histotechnician at Indiana University Health
January 1, 2011 - January 1, 2011Managed the Anatomic Pathology Cryosection Lab; exclusive manager of neuropathology frozen sections. Trained and evaluated resident physicians in lab techniques and preparation of frozen sections.
Volunteer at Wheeler Mission
December 31, 2017 - December 31, 2017Participated in volunteer programs and served meal trays to guests at a homeless shelter.
President at Timmy Global Health at IUPUI
January 1, 2011 - January 1, 2011Founded and served as President of the IUPUI chapter, recruiting over 200 volunteers and creating promotional materials. Organized fundraising activities and medical supply drives for a medical brigade to Guatemala.
Volunteer at Volunteers of America
August 31, 2005 - December 30, 2005• Assisted displaced persons during the Hurricane Katrina disaster.
Education
Bachelor of Science at Skidmore College
August 1, 1996 - June 15, 2000Business Major, English Minor
Qualifications
Industry Experience
Education, Healthcare, Non-Profit Organization, Media & Entertainment, Professional Services, Financial Services, Other
Experience Level
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