Available to hire
With over 27 years of experience leading services business units across the APAC region within ICT organizations such as Autodesk, Cisco, VMware, and Singtel, I excel at driving customer success, growing business segments, and managing both Enterprise and SMB clients. My specialties include partner collaboration, workforce development, and capability building to foster continual innovation and expansion.
Currently, I lead Learning and Development at JUMBO Group of Restaurants, focusing on talent development, strategic planning, and government partnership management. My commitment to capability building and executing high-impact workforce programs aims to build strong organizational cultures and deliver measurable growth outcomes.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Chinese
Fluent
French
Intermediate
Work Experience
Head of Learning & Development at JUMBO Group of Restaurants Pte Ltd
December 1, 2022 - PresentLeading talent development and management by developing structured training programs to support employee progression and certifications. Spearheading strategic planning to acquire government and educational accreditations as an Approved Training Provider. Driving business growth through increased brand awareness and customer acquisition using social media and traditional marketing. Managing government grant schemes, evaluating learning program effectiveness, and forging partnerships with government agencies, institutes, and industry experts. Coaching and leading teams through the full learning and development lifecycle with a focus on continuous improvement and capability building.
Head, Partner Enablement, APAC at Asana Software Singapore Pte Ltd
September 30, 2022 - August 19, 2025Planned, designed, and developed enablement frameworks and role-based learning pathways for Channel sales teams. Managed and optimized partner training and certification programs across APAC to scale partner practices. Collaborated with global teams to enhance onboarding, skills building, and strategic partner enablement. Supported global Channel Partnerships to elevate partners up the value chain and capture enterprise value. Measured and reported enablement outcomes and OKRs.
People Development, Group People & Sustainability at Singapore Telecommunications Limited (Singtel)
May 31, 2022 - August 19, 2025Drove organization-wide capability building and strategic workforce competency planning across Singtel Group. Developed skills pathways and competency frameworks, launched tech academies for emerging technologies, and managed large-scale government collaboration initiatives for workforce transformation including reskilling 3000 employees and mid-career hiring programs. Led L&D lifecycle implementation, digital learning strategy, change management, and provided thought leadership in capability building.
Director, Education APAC at VMware Pte Ltd
March 31, 2020 - August 19, 2025Oversaw education services and delivery in APAC region focusing on building strategic partnerships, managing P&L, and driving certification proliferation. Managed partner business reviews, upskilled partner competencies, and maintained key account relationships ensuring customer success. Led education programs, competency frameworks, enablement metrics, and sales enablement events. Developed long-range strategies, market growth plans, and operational efficiencies while recruiting and mentoring a cross-functional team.
Director, Education SEAK at VMware Pte Ltd
June 30, 2018 - August 19, 2025Managed education services for Southeast Asia and Korea, developing strategies and enabling partner growth. Delivered certification and learning programs, coordinated partnerships, and led diversity and inclusion initiatives.
Senior Education Manager, ASEAN at VMware Pte Ltd
June 30, 2016 - August 19, 2025Led education management activities including program development, partner enablement, and market expansion in ASEAN region.
Learning Partner Business Development Manager, APAC at Cisco Systems (USA) Pte Ltd
April 30, 2011 - August 19, 2025Engaged with C-Level executives at partner organizations to develop joint business plans. Supported field organizations on partner enablement and learning programs. Managed learning partner capacity planning and collaborated with US HQ on APAC market positioning, pricing, and branding. Executed marketing initiatives, market research, and growth strategies leading to significant revenue increases and market expansion.
Learning Solutions Project Manager (APAC) at Autodesk Asia Pte Ltd
December 31, 2007 - August 19, 2025Led delivery projects for courseware and certification across APAC. Built and maintained relationships with Autodesk Training and Certification Centres. Managed regional team recruitment supporting program rollouts. Ensured local needs were met through coordination with technical and localization teams. Promoted training and certification awareness, managing compliance and enforcement of standards.
Project & Business Development Manager at Quattro Communications
June 30, 2000 - August 19, 2025Planned and managed marketing campaigns, built client relationships, provided client support and consultation, and secured new contracts. Oversaw creative outputs and market research for diverse clients including government entities and major corporations.
Multimedia Development Executive at SingTel Yellow Pages Pte Ltd
August 31, 1998 - August 19, 2025Led design and development of websites, managed multimedia project schedules and client inquiries. Supervised designers and handled post-production of corporate videos and commercials. Trained teams on software use and managed production timelines.
Head of Learning & Development at JUMBO Group of Restaurants Pte Ltd
December 1, 2022 - PresentLed talent development programs including structured on-job training, Management Associate, and Fast Track programs to support employee progression. Spearheaded strategic planning and execution to attain government and academic accreditation as an Approved Training Provider. Managed government grant schemes and developed new certification programs to recognize employee milestones. Enhanced brand awareness through marketing initiatives and fostered partnerships with government agencies, educational institutions, and industry experts. Led end-to-end L&D program lifecycle and coached teams on best practices for capability building.
Head, Partner Enablement, APAC at Asana Software Singapore Pte Ltd
September 30, 2022 - August 19, 2025Designed enablement frameworks to support Channel field sales training needs. Developed role-based learning pathways and managed partner training and certification programs at APAC scale. Collaborated with global teams to onboard partners and build capabilities, supporting strategic partners to capture enterprise value. Measured and reported enablement metrics and outcomes.
People Development, Group People & Sustainability at Singapore Telecommunications Limited
May 31, 2022 - August 19, 2025Drove organization-wide capability building initiatives including workforce competency planning and developing competency frameworks. Built and launched Tech Academies and managed large-scale government workforce transformation projects, including Professional Conversion Accelerator and Mid-Career Skills Accelerator initiatives. Partnered with industry leaders and government agencies to upskill workforce on emerging technologies like 5G. Led committees driving reskilling and hiring initiatives. Delivered full L&D program lifecycle, digital learning strategy, and provided thought leadership in capability building.
Director, Education APAC at VMware Pte Ltd
March 31, 2020 - August 19, 2025Directed Education Services and Delivery across APAC, managing P&L, strategic partnerships, and business growth with internal teams and channel partners. Led market expansion, M&A readiness, and the proliferation of VMware certifications. Managed partner business reviews and upskilling programs. Acted as trusted advisor to key accounts and developed competency frameworks and enablement dashboards. Recruited and mentored a multi-disciplinary team, driving consistent double-digit growth and embodying company values.
Director, Education SEAK at VMware Pte Ltd
July 1, 2018 - August 19, 2025Oversaw education services in SEAK region, driving partner enablement, business growth, and competency assessments. Managed delivery of sales and technical training programs and contributed to curriculum development. Led market strategy, partner management, and operational improvements.
Senior Education Manager, ASEAN at VMware Pte Ltd
June 30, 2016 - August 19, 2025Managed education and enablement initiatives for ASEAN, including competency development, training delivery, and partner collaboration. Supported sales teams and designed success metrics for program evaluation.
Learning Partner Business Development Manager, APAC at Cisco Systems (USA) Pte Ltd
April 30, 2011 - August 19, 2025Engaged C-Level executives at partner organizations to develop joint business plans. Supported Channel and Field teams with enablement programs. Managed capacity and capability planning for learning partners across APAC, opened China market with competitive pricing and positioning, grew coverage to 100 centers in 31 cities, and increased revenue by 30% YoY. Led marketing and awareness campaigns and executed partner programs to drive market penetration.
Learning Solutions Project Manager (APAC) at Autodesk Asia Pte Ltd
December 31, 2007 - August 19, 2025Led delivery projects for courseware and certification across APAC. Established and grew relationships with training and certification centers. Managed regional team recruitment and supported program rollout. Ensured local market needs were met through collaboration with technical and localization teams. Managed compliance with certification standards, evangelized learning products, and reported success metrics. Achieved cost savings and expanded certification centers regionally.
Project & Business Development Manager at Quattro Communications
June 30, 2000 - August 19, 2025Planned and organized marketing campaigns and built strong client relationships. Provided consultation and support to clients across various projects. Oversaw creative output and secured new contracts. Led market research and project development for clients including Hewlett Packard, Sony, and Singapore government agencies.
Multimedia Development Executive at SingTel Yellow Pages Pte Ltd
August 31, 1998 - August 19, 2025Led design and development of cutting-edge websites and managed sales operations within the department. Coordinated multimedia project production and client communications. Trained designers on latest software and managed production schedules for corporate videos and TV commercials.
Education
Bachelor of Arts (Multimedia) at Curtin University of Technology
April 5, 1999 - June 18, 2001Bachelor of Arts in Multimedia at Curtin University
January 1, 1999 - June 1, 2001Advance Diploma in Multimedia at Ngee Ann Polytechnic
July 1, 1996 - July 1, 1998Diploma in Electronics, Computer & Control Engineering at Nanyang Polytechnic
July 1, 1993 - July 1, 1996Bachelor of Arts in Multimedia at Curtin University
January 1, 1999 - June 30, 2001Advance Diploma in Multimedia at Ngee Ann Polytechnic
July 1, 1996 - July 31, 1998Diploma in Electronics, Computer & Control Engineering at Nanyang Polytechnic
July 1, 1993 - July 31, 1996Qualifications
Project Management Program (PMP)
January 1, 2020 - August 19, 2025Graduate Diploma in Organization Psychology
January 1, 2022 - August 19, 2025Advanced Certificate in Learning and Performance (ACLP)
January 1, 2023 - August 19, 2025Project Management Program (PMP)
January 1, 2020 - August 19, 2025Workforce Singapore Volunteer Career Advisor
January 1, 2021 - August 19, 2025Graduate Diploma in Organizational Psychology
January 1, 2022 - August 19, 2025Advanced Certificate in Learning and Performance (ACLP)
January 1, 2023 - August 19, 2025Seven Habits of Highly Effective People
January 11, 2030 - August 19, 2025Channel Management (ChannelCorp)
January 11, 2030 - August 19, 2025Capture Business Opportunities Workshop (Thunderbird)
January 11, 2030 - August 19, 2025Engagement with Top Management (Mandel)
January 11, 2030 - August 19, 2025Presentation Skills Workshop
January 11, 2030 - August 19, 2025Making Decision and Getting Agreements
January 11, 2030 - August 19, 2025Financial Acumen
January 11, 2030 - August 19, 2025Power of Perception
January 11, 2030 - August 19, 2025Crucial Conversations
January 11, 2030 - August 19, 2025Managing Projects
January 11, 2030 - August 19, 2025Value Selling, Solution Selling
January 11, 2030 - August 19, 2025CXO Conversation
January 11, 2030 - August 19, 2025Industry Experience
Education, Software & Internet, Telecommunications, Travel & Hospitality, Retail, Professional Services, Government
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Hire a Presentation Designer
We have the best presentation designer experts on Twine. Hire a presentation designer in Singapore today.