Residential Project Coordinator at Cutting Edge Countertops

Manage the order to installation process of countertop projects in a customer's home. I interpret and record customer-supplied information for accuracy, contact customers to gauge project status, and schedule appointments for measurements and installation. I also provide support by answering questions about warranty information and scheduling service work.

Production Team Lead at American Frame Corporation

Assisted the Operations Manager in staffing and workflow to ensure timely shipping of orders. I supported team captains with throughput tracking and rework issues, and ensured training compliance for all team members. Monitored daily operations for health and safety regulation compliance.

Framing Team Captain at American Frame Corporation

Assisted the production team with item rework and tracked throughput to monitor productivity. Mentored new team members in company protocols and made operational adjustments as needed.

Commercial Artwork Framer at American Frame Corporation

Fitted artwork into frames with mats and acrylic glazing based on customer specifications.