I’m Lois Edzii Davidson, a digital commerce operations specialist focused on helping Shopify merchants succeed in the Meta ecosystem. I’ve supported 100+ shops with deep troubleshooting across Commerce Manager, catalogues and feeds, pixel and Conversions API, tracking, catalog ingestion, and connected-system access—then turned the findings into clear, practical next steps business owners can act on. I bring a structured audit mindset from building and operating a Shopify fashion retail business, combined with hands-on Meta support experience. I’m comfortable working independently on research, diagnosis, reporting, and stakeholder communication—especially when cases are urgent—and I enjoy quickly mastering unfamiliar platforms to get to root cause and measurable improvements.…

I’m Lois Edzii Davidson, a digital commerce operations specialist focused on helping Shopify merchants succeed in the Meta ecosystem. I’ve supported 100+ shops with deep troubleshooting across Commerce Manager, catalogues and feeds, pixel and Conversions API, tracking, catalog ingestion, and connected-system access—then turned the findings into clear, practical next steps business owners can act on. I bring a structured audit mindset from building and operating a Shopify fashion retail business, combined with hands-on Meta support experience. I’m comfortable working independently on research, diagnosis, reporting, and stakeholder communication—especially when cases are urgent—and I enjoy quickly mastering unfamiliar platforms to get to root cause and measurable improvements.…

Available to hire

I’m Lois Edzii Davidson, a digital commerce operations specialist focused on helping Shopify merchants succeed in the Meta ecosystem. I’ve supported 100+ shops with deep troubleshooting across Commerce Manager, catalogues and feeds, pixel and Conversions API, tracking, catalog ingestion, and connected-system access—then turned the findings into clear, practical next steps business owners can act on.

I bring a structured audit mindset from building and operating a Shopify fashion retail business, combined with hands-on Meta support experience. I’m comfortable working independently on research, diagnosis, reporting, and stakeholder communication—especially when cases are urgent—and I enjoy quickly mastering unfamiliar platforms to get to root cause and measurable improvements.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Beginner
Beginner

Language

English
Fluent
German
Beginner

Work Experience

Founder and Principal Consultant at Lois Davidson Consulting and Services
June 1, 2026 - Present
Built a ten-category Shopify and Meta infrastructure audit framework covering ownership, verification, commerce setup, catalogues, tracking (Pixel + Conversions API), platform connections, domains, operations, and recovery readiness. Produced risk assessments and prioritized recommendations with practical next steps for business owners. Managed independent research, diagnosis, reporting, deadlines, and stakeholder communication in a remote consulting environment.
Meta Commerce and Advertising Support Specialist at Concentrix
November 1, 2024 - November 30, 2025
Supported 100+ merchant shops with Business Manager and Commerce Manager operations, catalogues and feeds, account access, tracking, and connected commerce case resolution. Investigated cross-system issues, identified likely root causes, and converted technical/policy findings into actionable merchant guidance or evidence-based escalations. Achieved performance comparable to experienced colleagues within three months and received a performance award while handling concurrent urgent cases with thorough documentation and clear communication.

Education

MA International Business Administration, Global Trade Management at Hochschule Worms
January 1, 2023 - January 1, 2023
BSc Business Administration, Human Resource Management at Ghana
January 1, 2000 - January 1, 2000
MA International Business Administration, Global Trade Management at Hochschule Worms
January 1, 2023 - January 1, 2023
BSc Business Administration, Human Resource Management at Ghana
January 11, 2030 - September 30, 2026

Qualifications

German B1 examination (completed; result pending)
February 2, 2026 - September 30, 2026

Industry Experience

Retail, Professional Services, Software & Internet, Media & Entertainment