Lorna Wanjiku Amina

Pleasant, articulate and reliable customer service professional with 2 years of practical work experience supporting customers through inbound and outbound calls, lead qualification, and resolving inquiries. Skilled in voiceover artistry, persuasive communication, objection handling, and building rapport in fast-paced, quality-driven environments.

Committed to delivering high-quality service while upholding professionalism and strong work ethics. Experienced in collecting and authenticating customer feedback, analyzing data for accuracy, and contributing to campaigns that drive sales and brand awareness.