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I am a customer-focused and detail-oriented professional with over four years of experience in customer service, administration, procurement, and operations support. I excel at managing client relationships, resolving inquiries efficiently, and supporting business operations in fast-paced environments. I am skilled in remote collaboration, documentation, multitasking, and clear communication, with a strong commitment to service excellence, accuracy, and compliance. I thrive in collaborative teams and am open to remote or flexible work arrangements.…I am a customer-focused and detail-oriented professional with over four years of experience in customer service, administration, procurement, and operations support. I excel at managing client relationships, resolving inquiries efficiently, and supporting business operations in fast-paced environments. I am skilled in remote collaboration, documentation, multitasking, and clear communication, with a strong commitment to service excellence, accuracy, and compliance. I thrive in collaborative teams and am open to remote or flexible work arrangements.

Kinda Loyce Katusiime

Project Manager, Content Producer, Production Manager, +2

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I am a customer-focused and detail-oriented professional with over four years of experience in customer service, administration, procurement, and operations support. I excel at managing client relationships, resolving inquiries efficiently, and supporting business operations in fast-paced environments. I am skilled in remote collaboration, documentation, multitasking, and clear communication, with a strong commitment to service excellence, accuracy, and compliance. I thrive in collaborative teams and am open to remote or flexible work arrangements.…I am a customer-focused and detail-oriented professional with over four years of experience in customer service, administration, procurement, and operations support. I excel at managing client relationships, resolving inquiries efficiently, and supporting business operations in fast-paced environments. I am skilled in remote collaboration, documentation, multitasking, and clear communication, with a strong commitment to service excellence, accuracy, and compliance. I thrive in collaborative teams and am open to remote or flexible work arrangements.

Available to hire

I am a customer-focused and detail-oriented professional with over four years of experience in customer service, administration, procurement, and operations support. I excel at managing client relationships, resolving inquiries efficiently, and supporting business operations in fast-paced environments.

I am skilled in remote collaboration, documentation, multitasking, and clear communication, with a strong commitment to service excellence, accuracy, and compliance. I thrive in collaborative teams and am open to remote or flexible work arrangements.

Skills

Microsoft Office

Microsoft Excel

Copywriting

Experience Level

Microsoft Office

Expert

Microsoft Excel

Expert

Copywriting

Intermediate

Language

English

Fluent

Luganda

Fluent

Work Experience

Procurement Officer at Gulf Cooperation Council (GCC)

February 1, 2022 - January 31, 2023

Served as a key liaison between cross-functional teams and suppliers; managed invoices, receipts, LPOs, and reconciliations; supported audits and financial tracking; ensured timely resolution of service and supply issues.

Administrative & Procurement Officer at Catering Integrated Service (CIS)

February 1, 2021 - Present

Primary point of contact for customers and suppliers; managed inquiries, complaints, and service requests; provided HR and administrative support; coordinated daily office operations.

Administrative Assistant at SMMAT Logistics

June 1, 2019 - February 28, 2021

Supported customer communication and service coordination; managed financial and inventory records; coordinated schedules, meetings, and office tasks.