KL

Kinda Loyce Katusiime

Available to hire

I am a customer-focused and detail-oriented professional with over four years of experience in customer service, administration, procurement, and operations support.

About

I am a customer-focused and detail-oriented professional with over four years of experience in customer service, administration, procurement, and operations support. I excel at managing client relationships, resolving inquiries efficiently, and supporting business operations in fast-paced environments.

I am skilled in remote collaboration, documentation, multitasking, and clear communication, with a strong commitment to service excellence, accuracy, and compliance. I thrive in collaborative teams and am open to remote or flexible work arrangements.

  • 7 years' experience
  • Joined February 2026

Languages

  • EnglishFluent
  • LugandaFluent

Industry experience

  • Government
  • Professional Services

Work experience

Procurement Officer · Gulf Cooperation Council (GCC)Feb 2022 – Jan 2023 · 1 yr

Served as a key liaison between cross-functional teams and suppliers; managed invoices, receipts, LPOs, and reconciliations; supported audits and financial tracking; ensured timely resolution of service and supply issues.

Administrative & Procurement Officer · Catering Integrated Service (CIS)Feb 2021 – Present · 5 yrs 10 mos

Primary point of contact for customers and suppliers; managed inquiries, complaints, and service requests; provided HR and administrative support; coordinated daily office operations.

Administrative Assistant · SMMAT LogisticsJun 2019 – Feb 2021 · 1 yr 9 mos

Supported customer communication and service coordination; managed financial and inventory records; coordinated schedules, meetings, and office tasks.

Education

Bachelor's Degree in Development Studies · Kyambogo University2015 – 2018
Uganda Advanced Certificate of Education · Buddo College2013 – 2014
Uganda Certificate of Education · Mengo Senior School2009 – 2012

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