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I am a creative and detail-oriented Digital Graphic Designer. I bring extensive experience managing the entire design process, from concept development and strategy to final execution. I love collaborating with clients to ensure their vision comes to life while delivering high-quality results. Outside of work, I enjoy exploring new design techniques and staying up-to-date with industry trends. I believe in the power of visual storytelling to engage audiences and create lasting connections. I am excited about the opportunity to work on innovative projects that challenge me creatively.…I am a creative and detail-oriented Digital Graphic Designer. I bring extensive experience managing the entire design process, from concept development and strategy to final execution. I love collaborating with clients to ensure their vision comes to life while delivering high-quality results. Outside of work, I enjoy exploring new design techniques and staying up-to-date with industry trends. I believe in the power of visual storytelling to engage audiences and create lasting connections. I am excited about the opportunity to work on innovative projects that challenge me creatively.

Luciana Crovara

Project Manager, Graphic Designer, Creative Director

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I am a creative and detail-oriented Digital Graphic Designer. I bring extensive experience managing the entire design process, from concept development and strategy to final execution. I love collaborating with clients to ensure their vision comes to life while delivering high-quality results. Outside of work, I enjoy exploring new design techniques and staying up-to-date with industry trends. I believe in the power of visual storytelling to engage audiences and create lasting connections. I am excited about the opportunity to work on innovative projects that challenge me creatively.…I am a creative and detail-oriented Digital Graphic Designer. I bring extensive experience managing the entire design process, from concept development and strategy to final execution. I love collaborating with clients to ensure their vision comes to life while delivering high-quality results. Outside of work, I enjoy exploring new design techniques and staying up-to-date with industry trends. I believe in the power of visual storytelling to engage audiences and create lasting connections. I am excited about the opportunity to work on innovative projects that challenge me creatively.

Available to hire

I am a creative and detail-oriented Digital Graphic Designer. I bring extensive experience managing the entire design process, from concept development and strategy to final execution. I love collaborating with clients to ensure their vision comes to life while delivering high-quality results.

Outside of work, I enjoy exploring new design techniques and staying up-to-date with industry trends. I believe in the power of visual storytelling to engage audiences and create lasting connections. I am excited about the opportunity to work on innovative projects that challenge me creatively.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Portuguese

Fluent

Italian

Advanced

Work Experience

Reservations & Customer Service Consultant at Alloggio

June 1, 2025 - October 27, 2025

Managed high-volume reservations and customer inquiries via phone, email, and chat. Created and amended bookings, addressed concerns, and upheld customer satisfaction as the first point of contact. Built a loyal client base and supported ongoing reservations workflows.

Software Support Specialist at IRIS Software Group

October 31, 2023 - October 31, 2023

Provided technical support and triage for software products, guided customers through usage, and collaborated with DevOps to resolve complex issues. Maintained meticulous records and contributed to knowledge base updates.

Associate Customer Success Specialist at Local Search

July 1, 2022 - July 1, 2022

Focused on customer success and retention, built long-term client relationships, and collaborated across product and marketing teams. Managed a portfolio of clients, driving satisfaction and renewals through proactive support and value delivery.

Visual Coordinator & Graphic Designer at Boundaries

April 1, 2022 - April 1, 2022

As part of the creative team, I was responsible for coordinating projects and designing marketing materials. My role primarily focused on crafting visually appealing content that aligned with client branding and requirements, ensuring high standards in quality and aesthetics.

Digital Account Manager at Locatrix

April 1, 2022 - November 14, 2025

I served as a main point of contact for diverse digital marketing projects, ensuring clarity in client objectives and facilitating successful outcomes. I collaborated optimally with cross-functional teams to strategize and execute campaigns effectively, whilst continuously optimizing results.

Graphic Designer at Scooter Hut

May 1, 2021 - May 1, 2021

My responsibilities included creating print and digital assets, such as banners, brochures, and social media graphics. I collaborated closely with the marketing team, translating concepts into compelling designs.

Customer Service Consultant at Trip A Deal

July 1, 2019 - July 1, 2019

Provided frontline customer support for travel services, assisted with holiday arrangements, and resolved inquiries to ensure client satisfaction. Built a knowledge base and supported onboarding processes.

Operations & Front of House Manager at AcorPro

December 31, 2015 - December 31, 2015

Directed day-to-day catering operations, trained FOH staff, managed events, and coordinated customer service to ensure smooth delivery and client satisfaction.

Account Management Associate at Plus 5 Media

June 1, 2015 - June 1, 2015

Managed a portfolio of clients, developed relationships, negotiated renewals, upsold ancillary products, and delivered tailored solutions using Local Search products.