I'm Lucina Keng, a detail-oriented and organized professional with experience in administrative roles, strong customer service, and video editing. I thrive in fast-paced environments and value cleanliness and hygiene. I'm seeking opportunities to contribute my skills to a dynamic team, particularly roles that combine admin duties with content creation and video editing.…

Lucina Keng

I'm Lucina Keng, a detail-oriented and organized professional with experience in administrative roles, strong customer service, and video editing. I thrive in fast-paced environments and value cleanliness and hygiene. I'm seeking opportunities to contribute my skills to a dynamic team, particularly roles that combine admin duties with content creation and video editing.…

Available to hire

I’m Lucina Keng, a detail-oriented and organized professional with experience in administrative roles, strong customer service, and video editing. I thrive in fast-paced environments and value cleanliness and hygiene.
I’m seeking opportunities to contribute my skills to a dynamic team, particularly roles that combine admin duties with content creation and video editing.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Video Editor (Volunteer) at RMITV
September 1, 2025 - November 21, 2025
Collaborated with a close-knit team and other departments to meet tight deadlines and deliver high-quality video editing. Used Adobe Premiere Pro and DaVinci Resolve to edit footage; organized and delivered digital assets in required formats with consistent naming conventions, minimizing long-term issues. Followed team leader guidance and used Gantt charts to monitor milestones and tasks.
Social Media Manager/Video Editor (Freelance) at Online
June 1, 2025 - June 1, 2025
Created content from provided assets and scheduled posts to optimize engagement; developed a posting timetable to deliver predictable viewer experiences; monitored platform analytics to identify trends; used Adobe Premiere Pro and DaVinci Resolve; optimized assets to improve navigability and reusability.
Receptionist/Admin Assistant (Contract) at Sunshine Hospital, St Albion
June 1, 2023 - June 1, 2023
Managed document and mail distribution; provided photocopying support; proficient with office equipment and software (printers, scanners, and email clients).
Admin Assistant (Traineeship) at Gilchrist Connell, Melbourne CBD
January 1, 2023 - January 1, 2023
Handled document management, mail distribution, and matter archival; effectively communicated with colleagues in written and verbal format; proficient with office equipment and software; managed multiple tasks under pressure; prioritized deadlines and scheduling; entered disbursements and diary management; coordinated errand runs and travel arrangements; assisted with organizing flights and accommodations; conducted customer interactions, answered calls, and responded to emails; organized video conferencing using various platforms; supported hardware (StarLeaf) and virtual software (Zoom & Microsoft Teams).
Team Member at Crown Kingpin, Southbank
March 1, 2022 - March 1, 2022
Worked closely with a team to create a personalized gaming experience for guests, enhancing overall customer satisfaction. Maintained a clean gaming workspace, handled monetary transactions, and contributed to inventory management. Gained experience in problem-solving, addressing player inquiries, KPI analysis, upselling and management; greeted customers and provided a warm welcome; assisted customers in choosing and playing arcade games; monitored fair play and enforced arcade rules; provided information on game rules and offered assistance when needed.
Kitchen Hand/Dish Hand at Bomba Tapas Bar and Rooftop, Melbourne CBD
January 1, 2022 - January 1, 2022
Maintained hygiene control while washing dishes and cutlery; participated in food handling and inventory management.
Virtual Reality Instructor/Gamer Technician at Black Site VR, Springvale
August 1, 2018 - August 1, 2018
Maintained hygiene control and ensured cleanliness of frequently used gaming equipment; troubleshooting and maintenance of virtual reality gear; leveraged strong customer relations skills to enhance the gaming experience; actively managed inventory and stock to ensure a seamless gaming environment.
Peer Leader/FReeZA Volunteer at City of Greater Dandenong Youth Services, Dandenong
June 1, 2016 - June 1, 2016
Collaborated with volunteers to organize events for young audiences; fostered positive customer and co-worker relations.

Education

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Qualifications

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Industry Experience

Media & Entertainment, Healthcare, Professional Services, Retail, Gaming

Skills

Experience Level