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I’m Mykhailo Plekan, a senior AI workflow engineer and systems-focused developer with 9+ years of experience building production-ready agents, copilots, and automation for real operational teams. I translate ambiguous GTM, RevOps, and support needs into reliable workflows—covering tool calling, structured outputs, governance, monitoring, and iterative evaluation—so stakeholders get dependable execution and clear decision data. I enjoy hands-on delivery across API integrations, data pipelines, and enterprise platforms, and I work comfortably from fast prototypes to secure deployments. My background spans workflow orchestration (n8n/Zapier-style automation), event-driven integrations, and observability/quality practices that keep AI-enabled operations safe, auditable, and continuously improving.…I’m Mykhailo Plekan, a senior AI workflow engineer and systems-focused developer with 9+ years of experience building production-ready agents, copilots, and automation for real operational teams. I translate ambiguous GTM, RevOps, and support needs into reliable workflows—covering tool calling, structured outputs, governance, monitoring, and iterative evaluation—so stakeholders get dependable execution and clear decision data. I enjoy hands-on delivery across API integrations, data pipelines, and enterprise platforms, and I work comfortably from fast prototypes to secure deployments. My background spans workflow orchestration (n8n/Zapier-style automation), event-driven integrations, and observability/quality practices that keep AI-enabled operations safe, auditable, and continuously improving.

Mykhailo Plekan

AI Engineer, Data Engineer, Software Engineer, +2

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I’m Mykhailo Plekan, a senior AI workflow engineer and systems-focused developer with 9+ years of experience building production-ready agents, copilots, and automation for real operational teams. I translate ambiguous GTM, RevOps, and support needs into reliable workflows—covering tool calling, structured outputs, governance, monitoring, and iterative evaluation—so stakeholders get dependable execution and clear decision data. I enjoy hands-on delivery across API integrations, data pipelines, and enterprise platforms, and I work comfortably from fast prototypes to secure deployments. My background spans workflow orchestration (n8n/Zapier-style automation), event-driven integrations, and observability/quality practices that keep AI-enabled operations safe, auditable, and continuously improving.…I’m Mykhailo Plekan, a senior AI workflow engineer and systems-focused developer with 9+ years of experience building production-ready agents, copilots, and automation for real operational teams. I translate ambiguous GTM, RevOps, and support needs into reliable workflows—covering tool calling, structured outputs, governance, monitoring, and iterative evaluation—so stakeholders get dependable execution and clear decision data. I enjoy hands-on delivery across API integrations, data pipelines, and enterprise platforms, and I work comfortably from fast prototypes to secure deployments. My background spans workflow orchestration (n8n/Zapier-style automation), event-driven integrations, and observability/quality practices that keep AI-enabled operations safe, auditable, and continuously improving.

Available to hire

I’m Mykhailo Plekan, a senior AI workflow engineer and systems-focused developer with 9+ years of experience building production-ready agents, copilots, and automation for real operational teams. I translate ambiguous GTM, RevOps, and support needs into reliable workflows—covering tool calling, structured outputs, governance, monitoring, and iterative evaluation—so stakeholders get dependable execution and clear decision data.

I enjoy hands-on delivery across API integrations, data pipelines, and enterprise platforms, and I work comfortably from fast prototypes to secure deployments. My background spans workflow orchestration (n8n/Zapier-style automation), event-driven integrations, and observability/quality practices that keep AI-enabled operations safe, auditable, and continuously improving.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Senior AI Workflow Engineer – Applied AI | OpenTeams at Applied AI | OpenTeams

August 1, 2024 - March 1, 2026

Built OpenAI and n8n workflow agents that reduced GTM intake handoffs from 5 to 2 by routing requests, drafting CRM updates, and surfacing blockers for RevOps. Orchestrated production workflows across 18 SaaS/CRM/support/data tools using Anthropic/OpenAI, webhooks, and queue safeguards. Unblocked manual account handoffs by adding Gemini-assisted copilots, validation checks, and Slack alerts, reclaiming ~34 hours per month for GTM teams. Reduced AI approval rework from 7 steps to 3 by codifying intake rules, owners, and audit trails. Integrated event-driven automations for 11 operational workflows using vector search, structured outputs, and retryable API calls with consistent status visibility and fewer ad hoc reconciliations.

Senior Software Engineer – Workflow Systems at Sumato Soft

January 1, 2021 - July 1, 2024

Restored visibility into delayed onboarding work by rebuilding customer workflow services and observability, enabling support teams to resolve 420 status checks per quarter with clear owners and customer-facing notes. Compressed prototype-to-production delivery by 22 days using reusable API connectors, automated regression checks, and stakeholder demos. Engineered integration services for 9 product and finance systems, applying webhook normalization, idempotent jobs, and Postgres audit records to keep billing/entitlements/support aligned during high-volume enterprise launches. Guided discovery with non-technical operators to define service boundaries, priorities, and testable contracts. Stabilized client portal release gaps by adding contract tests and runbooks, preventing ~30 production defects in a quarter.

Software Engineer – Integration Services at IBM

January 1, 2019 - December 1, 2020

Improved data sync reliability by strengthening SQL validation, message replay handling, and deployment checklists, raising ~40 daily job reliability. Refactored legacy Java services into modules to improve maintainability, code review quality, and team onboarding. Delivered API integrations for ~12 vendor feeds by standardizing payload validation so reporting teams trusted nightly imports.

Associate Software Engineer – Platform Tools at IBM

August 1, 2016 - December 1, 2018

Clarified recurring support escalations that slowed branch operations by creating Java utilities, SQL scripts, and documentation that helped analysts close ~200 tickets more consistently. Hardened internal web tooling with clearer error handling, peer-reviewed changes, and deployment notes for safer operational releases.

Software Engineer Intern – Data Tooling at IBM

June 1, 2015 - August 1, 2015

Supported engineers by testing data-entry tools, documenting defects, and learning disciplined collaboration in enterprise delivery.