I'm Lucy Costa, a bilingual communications professional with a background spanning journalism, government communications, and retail leadership. I excel at turning complex information into clear, engaging messages and leading teams to deliver outstanding service and results. From reporting in Brasília to crafting sustainability-focused content for UNDP Brazil, I enjoy collaborating across disciplines to tell stories, manage social media presence, and support strategic communications that matter.…

Lucy Costa

I'm Lucy Costa, a bilingual communications professional with a background spanning journalism, government communications, and retail leadership. I excel at turning complex information into clear, engaging messages and leading teams to deliver outstanding service and results. From reporting in Brasília to crafting sustainability-focused content for UNDP Brazil, I enjoy collaborating across disciplines to tell stories, manage social media presence, and support strategic communications that matter.…

Available to hire

I’m Lucy Costa, a bilingual communications professional with a background spanning journalism, government communications, and retail leadership. I excel at turning complex information into clear, engaging messages and leading teams to deliver outstanding service and results.

From reporting in Brasília to crafting sustainability-focused content for UNDP Brazil, I enjoy collaborating across disciplines to tell stories, manage social media presence, and support strategic communications that matter.

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Language

Portuguese
Fluent
English
Fluent

Work Experience

Volunteer, Communications & Events at IABC/BC
January 1, 2026 - Present
Support content creation, audience engagement, and event coordination for professional events.
Social Media Coordinator at Cherry On Tech
February 1, 2024 - November 1, 2024
Managed 4+ platforms, producing weekly content (video, design, copy) and supporting campaign execution with cross-functional teams.
Associate Supervisor at Blue Ruby Jewelry
October 1, 2024 - November 1, 2025
Supervised and trained a team of 8–10 associates in a high-volume retail environment, ensuring strong performance, excellent customer service, and full adherence to store standards; promoted to Key Holder within 3 months. Managed daily store operations including opening/closing procedures, cash handling, POS reconciliation, inventory control, visual merchandising, scheduling support, and loss prevention compliance. Delivered strong customer experiences and provided weekly updates to C-suite on customer feedback, trends, and top-performing products to support business decisions.
News Reporter at Jornal de Brasília
October 1, 2021 - March 1, 2022
Reported daily on politics, legislative sessions, local news, and municipal affairs for print and digital platforms in Brazil’s capital. Covered high-profile government proceedings, policy developments, and breaking city news under tight deadlines. Conducted interviews with politicians, public officials, and community sources to gather accurate information and build strong source relationships to support ongoing coverage and exclusive insights.
Communications Trainee at UNDP Brazil
April 1, 2021 - September 1, 2021
Produced and translated 4+ weekly social media posts and 2 articles in English and Portuguese, collaborating with cross-functional teams to support audience-focused communications and public engagement aligned with sustainability and development initiatives.
Junior Communications Assistant at Secretary of Government of Presidency of Brazil
February 1, 2018 - February 1, 2020
Conducted daily media monitoring and news clipping on global political and economic trends and delivered timely briefings and summaries to support executive communications strategy. Assisted with press materials, internal communications, and rapid-response messaging in a high-pressure government environment.

Education

Certificate in Marketing Management – Public Relations at BCIT
April 1, 2024 - September 1, 2026
Post-Graduate Specialization, Digital Experiences and Events at PUCRS
September 1, 2021 - June 30, 2023
Bachelor of Communications and Journalism at UNIP
January 1, 2017 - December 31, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Government, Non-Profit Organization, Retail, Professional Services