Lucy Costa

Available to hire

I'm Lucy Costa, a bilingual communications professional with a background spanning journalism, government communications, and retail leadership.

About

I’m Lucy Costa, a bilingual communications professional with a background spanning journalism, government communications, and retail leadership. I excel at turning complex information into clear, engaging messages and leading teams to deliver outstanding service and results.

From reporting in Brasília to crafting sustainability-focused content for UNDP Brazil, I enjoy collaborating across disciplines to tell stories, manage social media presence, and support strategic communications that matter.

  • Joined June 2026

Languages

  • PortugueseFluent
  • EnglishFluent

Industry experience

  • Media & Entertainment
  • Education
  • Government
  • Non-Profit Organization
  • Retail
  • Professional Services

More experts in Vancouver, Canada

Projects · 2

The Crochet Gazette is a digital platform and creative portfolio dedicated to the curation, community engagement, and visual storytelling of the contemporary fiber arts sector. Developed from a modern, design-forward editorial perspective, the project serves as a strategic branding and digital media hub for artisans, makers, and DIY enthusiasts.

Check it out: https://www.instagram.com/thecrochetgazette

Social Media: The Crochet Gazette
  • Content Creator
  • Photographer
  • Social Media Manager
  • +1

Work experience· 6 roles

Volunteer, Communications & Events · IABC/BCJan 2026 – Present · 11 mos

Support content creation, audience engagement, and event coordination for professional events.

Associate Supervisor · Blue Ruby JewelryOct 2024 – Nov 2025 · 1 yr 2 mos

Supervised and trained a team of 8–10 associates in a high-volume retail environment, ensuring strong performance, excellent customer service, and full adherence to store standards; promoted to Key Holder within 3 months. Managed daily store operations including opening/closing procedures, cash handling, POS reconciliation, inventory control, visual merchandising, scheduling support, and loss prevention compliance. Delivered strong customer experiences and provided weekly updates to C-suite on customer feedback, trends, and top-performing products to support business decisions.

Social Media Coordinator · Cherry On TechFeb 2024 – Nov 2024 · 10 mos

Managed 4+ platforms, producing weekly content (video, design, copy) and supporting campaign execution with cross-functional teams.

News Reporter · Jornal de BrasíliaOct 2021 – Mar 2022 · 6 mos
Communications Trainee · UNDP BrazilApr 2021 – Sep 2021 · 6 mos
Junior Communications Assistant · Secretary of Government of Presidency of BrazilFeb 2018 – Feb 2020 · 2 yrs 1 mo

Education

Certificate in Marketing Management – Public Relations · BCIT2024 – 2026
Post-Graduate Specialization, Digital Experiences and Events · PUCRS2021 – 2023
Bachelor of Communications and Journalism · UNIP2017 – 2020

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