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Organized and proactive professional with international experience in hospitality, client support, sales, language instruction, and creative projects. Fluent in Portuguese, English and Spanish, with basic French, and highly skilled in working with multicultural teams and clients. Experienced in managing schedules, coordinating activities and tasks, resolving issues efficiently, and delivering personalized support with discretion and professionalism. Known for building stronger relationships, maintaining attention to detail, and ensuring smooth daily operations in fast-paced environments. Academic background includes ESPM (Escola Superior de Propaganda e Marketing), Garden City Community College, and Iowa Western Community College, with studies in Psychology and Physical Education.…Organized and proactive professional with international experience in hospitality, client support, sales, language instruction, and creative projects. Fluent in Portuguese, English and Spanish, with basic French, and highly skilled in working with multicultural teams and clients. Experienced in managing schedules, coordinating activities and tasks, resolving issues efficiently, and delivering personalized support with discretion and professionalism. Known for building stronger relationships, maintaining attention to detail, and ensuring smooth daily operations in fast-paced environments. Academic background includes ESPM (Escola Superior de Propaganda e Marketing), Garden City Community College, and Iowa Western Community College, with studies in Psychology and Physical Education.

Luiza Heller

Photographer, Graphic Designer, Designer, +2

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Organized and proactive professional with international experience in hospitality, client support, sales, language instruction, and creative projects. Fluent in Portuguese, English and Spanish, with basic French, and highly skilled in working with multicultural teams and clients. Experienced in managing schedules, coordinating activities and tasks, resolving issues efficiently, and delivering personalized support with discretion and professionalism. Known for building stronger relationships, maintaining attention to detail, and ensuring smooth daily operations in fast-paced environments. Academic background includes ESPM (Escola Superior de Propaganda e Marketing), Garden City Community College, and Iowa Western Community College, with studies in Psychology and Physical Education.…Organized and proactive professional with international experience in hospitality, client support, sales, language instruction, and creative projects. Fluent in Portuguese, English and Spanish, with basic French, and highly skilled in working with multicultural teams and clients. Experienced in managing schedules, coordinating activities and tasks, resolving issues efficiently, and delivering personalized support with discretion and professionalism. Known for building stronger relationships, maintaining attention to detail, and ensuring smooth daily operations in fast-paced environments. Academic background includes ESPM (Escola Superior de Propaganda e Marketing), Garden City Community College, and Iowa Western Community College, with studies in Psychology and Physical Education.

Available to hire

Organized and proactive professional with international experience in hospitality, client support, sales, language instruction, and creative projects. Fluent in Portuguese, English and Spanish, with basic French, and highly skilled in working with multicultural teams and clients. Experienced in managing schedules, coordinating activities and tasks, resolving issues efficiently, and delivering personalized support with discretion and professionalism. Known for building stronger relationships, maintaining attention to detail, and ensuring smooth daily operations in fast-paced environments.

Academic background includes ESPM (Escola Superior de Propaganda e Marketing), Garden City Community College, and Iowa Western Community College, with studies in Psychology and Physical Education.

Skills

Adobe Photoshop

Adobe Lightroom

Experience Level

Adobe Photoshop

Expert

Adobe Lightroom

Expert

Language

Portuguese

Fluent

Spanish; Castilian

Fluent

English

Fluent

French

Beginner

Work Experience

Photographer at Freelance

January 1, 2017 - Present

Conduct indoor and outdoor photo shoots, ensuring high-quality visual results tailored to client expectations. Manage direct client communication, including briefing alignment, project coordination, and final image delivery. Edit and retouch photographs using Adobe Photoshop and Adobe Lightroom, maintaining professional visual standards. Overs sees scheduling, pricing negotiations, invoicing, and basic financial organization. Maintain strong client relationships through personalized service and attention to detail.

Recreation Counselor at Club Med Rio das Pedras (G.O. Mini Club & Petit Club)

January 1, 2023 - May 1, 2023

Planned and led recreational, sports, and artistic activities for children of diverse age groups and nationalities. Ensured safety, wellbeing, and positive experience of all participants. Provided professional communication to international families. Collaborated with cross-functional resort departments to maintain smooth daily operations and high service standards. Built leadership, teamwork, and cross-cultural communication skills in a dynamic, multicultural environment.

Sports Instructor at Club Med Rio das Pedras

June 1, 2023 - November 1, 2024

Planned and led sports activities for children and adults, ensuring engagement, safety, and fun experiences. Maintained ongoing communication with international guests beyond scheduled activities, providing friendly, approachable, and personalized support. Assisted guests in resolving concerns and handling complaints professionally, enhancing their overall resort experience. Organized tournaments, classes, and events, collaborating with multiple resort departments to ensure smooth operations.

Sales Associate at Club Med Val Thorens

November 1, 2024 - May 1, 2025

Delivered personalized service to international guests in a premium resort retail environment, ensuring a positive and memorable shopping experience. Managed sales transactions, restocked products, and maintained visual merchandising standards. Developed hospitality, sales, and cross-cultural communication skills, building strong relationships with diverse guests. Proactively addressed guest questions and concerns, contributing to overall guest satisfaction and loyalty.

Sports Instructor at Club Med Rio das Pedras

June 1, 2025 - October 1, 2025

English Teacher at King of Languages

November 1, 2025 - January 1, 2026

Delivered remote English lessons to adult Portuguese speakers, tailoring lessons to individual goals, levels, and learning styles. Planned dynamic and engaging lessons, ensuring content was personalized and effective. Managed scheduling, lesson adjustments, and make-up classes to accommodate students' needs. Maintained strong communication with students to provide support, feedback, and a positive learning experience.