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I'm a dedicated and resourceful professional with a strong background in customer service, banking, and hospitality management. I excel in remote work, solving problems, and delivering seamless experiences for customers. With a Bachelor of Economics and Management and hands-on experience in operations, client advisory, and live support, I am seeking a remote role where I can leverage my analytical mindset, communication skills, and leadership abilities to drive efficiency and exceptional service.…I'm a dedicated and resourceful professional with a strong background in customer service, banking, and hospitality management. I excel in remote work, solving problems, and delivering seamless experiences for customers. With a Bachelor of Economics and Management and hands-on experience in operations, client advisory, and live support, I am seeking a remote role where I can leverage my analytical mindset, communication skills, and leadership abilities to drive efficiency and exceptional service.

Lweendo Hachileka

Content Creator, Graphic Designer, Photographer, +4

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I'm a dedicated and resourceful professional with a strong background in customer service, banking, and hospitality management. I excel in remote work, solving problems, and delivering seamless experiences for customers. With a Bachelor of Economics and Management and hands-on experience in operations, client advisory, and live support, I am seeking a remote role where I can leverage my analytical mindset, communication skills, and leadership abilities to drive efficiency and exceptional service.…I'm a dedicated and resourceful professional with a strong background in customer service, banking, and hospitality management. I excel in remote work, solving problems, and delivering seamless experiences for customers. With a Bachelor of Economics and Management and hands-on experience in operations, client advisory, and live support, I am seeking a remote role where I can leverage my analytical mindset, communication skills, and leadership abilities to drive efficiency and exceptional service.

Available to hire

I’m a dedicated and resourceful professional with a strong background in customer service, banking, and hospitality management. I excel in remote work, solving problems, and delivering seamless experiences for customers.

With a Bachelor of Economics and Management and hands-on experience in operations, client advisory, and live support, I am seeking a remote role where I can leverage my analytical mindset, communication skills, and leadership abilities to drive efficiency and exceptional service.

Skills

Microsoft Office

Microsoft Excel

Canva

Experience Level

Microsoft Office

Expert

Microsoft Excel

Intermediate

Canva

Intermediate

Work Experience

Hotel Manager at The Ace Hotel

January 1, 2022 - Present

Oversee daily hotel operations, ensuring exceptional guest experiences and high service standards. Manage staff recruitment, training, and performance, fostering a productive work environment. Develop and implement marketing strategies to boost occupancy and revenue through digital platforms.

Banking Advisor (Remote) at Royal Bank of Canada

January 1, 2021 - January 1, 2022

Provided financial advice and solutions to help clients achieve their goals. Processed transactions, ensuring accuracy and compliance. Conducted account reviews and identified cross-selling opportunities.

Customer and Restaurant Live Support Specialist at Just Eat

January 1, 2018 - January 1, 2021

Provided real-time support to customers and restaurant partners, resolving issues. Managed high-volume inquiries via phone, email, and chat.