I’m Laura, a community and client-experience focused professional with hands-on experience in front-desk operations and administrative support in international settings. I enjoy being the first point of contact for guests and clients, creating a welcoming, professional atmosphere, and keeping communication clear and friendly. Across my roles, I’ve supported daily operations for coworking communities, coordinated schedules and internal systems, and handled reception and documentation workflows with attention to accuracy. I also bring strong organization and problem-solving skills from my background in customer service, communication, and time management, supported by relevant education and professional certifications.…

Laura Radanović

I’m Laura, a community and client-experience focused professional with hands-on experience in front-desk operations and administrative support in international settings. I enjoy being the first point of contact for guests and clients, creating a welcoming, professional atmosphere, and keeping communication clear and friendly. Across my roles, I’ve supported daily operations for coworking communities, coordinated schedules and internal systems, and handled reception and documentation workflows with attention to accuracy. I also bring strong organization and problem-solving skills from my background in customer service, communication, and time management, supported by relevant education and professional certifications.…

Available to hire

I’m Laura, a community and client-experience focused professional with hands-on experience in front-desk operations and administrative support in international settings. I enjoy being the first point of contact for guests and clients, creating a welcoming, professional atmosphere, and keeping communication clear and friendly.

Across my roles, I’ve supported daily operations for coworking communities, coordinated schedules and internal systems, and handled reception and documentation workflows with attention to accuracy. I also bring strong organization and problem-solving skills from my background in customer service, communication, and time management, supported by relevant education and professional certifications.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Croatian
Fluent

Work Experience

Community Associate, IWG International Workplace Group at IWG International Workplace Group
October 1, 2025 - April 1, 2026
Managed daily operations of an international coworking space with 100+ members. Served as the primary point of contact for clients and guests, ensuring a high level of service. Coordinated meeting room bookings, schedules, and internal systems. Supported client onboarding and identified opportunities to promote services. Provided administrative support at reception and registry office, handling incoming mail and documentation: receiving, recording, and distributing. Assisted with registry office procedures and internal document management, maintaining records and handling official books and documents for signatures. Answered and forwarded incoming calls to relevant departments. Registered visitors and coordinated front-desk reception activities. Communicated professionally with employees, clients, and external parties; ensured accurate record-keeping and an efficient administrative workflow.
Community Associate (coworking space) at IWG International Workplace Group (IWG), Central Finance and Contracting Agency for EU Programmes and Projects (CFCA) — as listed
October 1, 2025 - April 1, 2026
Managed daily operations of an international coworking space with 100+ members. Acted as the primary point of contact for clients and guests, ensuring a high level of service. Coordinated meeting room booking and schedules, supported client onboarding, and identified opportunities to promote services. Provided administrative support to reception and registry office tasks, including receiving, recording, and distributing incoming mail and documentation, assisting with registry office procedures, and maintaining records and handling official books and documents for signatures. Answered and forwarded incoming calls to appropriate departments, registered visitors, and coordinated front-desk reception activities. Communicated professionally with employees, clients, and external parties and ensured accurate record-keeping and an efficient administrative workflow.

Education

Bachelor’s in Business Economy at Faculty of Business and Economics, University of Zagreb (Zagreb)
October 7, 2025 - July 14, 2026
Center for Correspondence Education (CE) at Centre for Correspondence Education
October 3, 2022 - May 23, 2025
Bachelor in Business Economy at Faculty of Management in Tourism and Hospitality
September 18, 2026 - July 1, 2030

Qualifications

Digital marketing
August 22, 2022 - August 26, 2022
Multimedia production
February 18, 2024 - February 20, 2024

Industry Experience

Media & Entertainment, Retail, Education, Professional Services, Other, Non-Profit Organization, Financial Services, Travel & Hospitality, Government