Project Manager / Consultant at iMerit Inc

Led remote data annotation quality reviews; increased image annotation accuracy by 10%; delivered a 5% increase in project efficiency by creating Excel progress trackers; communicated proactively with all involved personnel; oversaw 5+ projects with team members to ensure on-time delivery of monthly milestones and weekly deliverables.

Revenue Cycle Representative at Ochsner Medical Center

Assisted patients with Spanish interpretation in the Emergency Room. Improved patient satisfaction by resolving billing and insurance inquiries monthly. Collected demographic and insurance information for billing purposes; established strong working relationships with insurance representatives to expedite claim resolution; reduced outstanding accounts receivable balances through diligent follow-up and effective payer communication.

Project Lead / Data Annotation at iMerit Inc

Remote role delivering high-quality data services; Increased image annotation accuracy by 10% by conducting quality reviews of datasets for machine learning training. Delivered 5% increase in project efficiency by creating Excel progress trackers integrating customer requirements with company goals. Communicated proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements. Oversaw 5 projects with 5 or more team members, ensuring on-time delivery of monthly milestones and weekly deliverables.

Remote Reviewer at iMerit Inc

Reviewed and edited content to ensure accuracy, clarity, grammar, punctuation, and adherence to style guidelines. Conducted thorough research and cross-referenced facts to ensure content integrity. Collaborated with content creators and subject-matter experts to enhance the quality and consistency of materials. Enhanced data quality in 10 Spanish NLP projects by performing precise annotation and label validation. Improved annotation accuracy by 20% by validating bounding boxes for tracked persons in frames. Executed 5 research projects to cross-reference facts, ensuring integrity for 2 published materials. Increased content accuracy by 15% by reviewing and editing hundreds of documents per month.