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Data-driven Operations Associate at a Singapore-based startup, collaborating with a multinational team across global markets. Experienced in vendor and partnership management, automation, and cross-functional collaboration. Skilled in streamlining workflows, scaling localization efforts, and leveraging data analytics for strategic decision-making. Passionate about optimizing operational efficiency in diverse, international environments.…Data-driven Operations Associate at a Singapore-based startup, collaborating with a multinational team across global markets. Experienced in vendor and partnership management, automation, and cross-functional collaboration. Skilled in streamlining workflows, scaling localization efforts, and leveraging data analytics for strategic decision-making. Passionate about optimizing operational efficiency in diverse, international environments.

Mark Carlota

Project Manager, Data Analyst, Community Manager

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Data-driven Operations Associate at a Singapore-based startup, collaborating with a multinational team across global markets. Experienced in vendor and partnership management, automation, and cross-functional collaboration. Skilled in streamlining workflows, scaling localization efforts, and leveraging data analytics for strategic decision-making. Passionate about optimizing operational efficiency in diverse, international environments.…Data-driven Operations Associate at a Singapore-based startup, collaborating with a multinational team across global markets. Experienced in vendor and partnership management, automation, and cross-functional collaboration. Skilled in streamlining workflows, scaling localization efforts, and leveraging data analytics for strategic decision-making. Passionate about optimizing operational efficiency in diverse, international environments.

Available to hire

Data-driven Operations Associate at a Singapore-based startup, collaborating with a multinational
team across global markets. Experienced in vendor and partnership management, automation, and cross-functional collaboration.
Skilled in streamlining workflows, scaling localization efforts, and leveraging data analytics for strategic decision-making. Passionate about optimizing operational efficiency in diverse, international environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Network Partnerships Operations Associate at Intellect Singapore

September 1, 2024 - Present

Cultivate and manage relationships with CEOs and senior executives of EAP and mental health organizations across Europe, the Middle East, North America, Latin America, and Asia, driving high-value partnerships. Scaled localization to 40+ countries to support international growth and market penetration. Managed partner accounts with contract values up to USD 100K, ensuring retention and growth. Automated email and contract drafting and lead generation using Python, Excel, and Google Sheets to improve operational efficiency. Partnered with sales, legal, and product teams to secure strategic deals and expand into untapped markets including foodpanda.

Vendor Operations Intern at Delivery Hero Philippines Inc.

June 1, 2024 - August 31, 2024

Investigated and validated an average of 60 restaurant vendor-partners weekly through structured outbound calling, tracking productivity and issue logs using Google Sheets to ensure operational accuracy. Leveraged Salesforce and back-end tools to build an understanding of vendor profiles, enabling data-driven decision-making and partner performance insights. Coordinated vendor concerns with Account Managers to ensure timely resolution and strengthen partnerships.

Product Operations Assistant at Angkas

August 1, 2023 - December 31, 2023

Collaborated with Tech and Product teams to streamline organizational workflows, improve operational processes, and drive business impact through product usage analysis and tech stack optimization. Developed and maintained interactive dashboards in Google Sheets and Google Data Studio, enabling real-time visibility into product usage trends and stakeholder KPIs. Analyzed product data and stakeholder reports using MS Excel to identify insights, inform decision-making, and support product strategy. Managed and prioritized product and tech tickets through Jira and ClickUp, ensuring timely issue resolution and cross-functional collaboration.