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I'm a dedicated and results-driven Digital Marketing Manager with 5+ years of experience in social media strategy, paid advertising, data analysis, and customer service. I enjoy turning insights into engaging content and campaigns that move metrics and elevate brand presence. I specialize in SEO, KPI tracking, and growth-focused content to boost engagement, traffic, and conversions. I thrive on turning data into actionable recommendations that support brand growth and deliver measurable business outcomes.…I'm a dedicated and results-driven Digital Marketing Manager with 5+ years of experience in social media strategy, paid advertising, data analysis, and customer service. I enjoy turning insights into engaging content and campaigns that move metrics and elevate brand presence. I specialize in SEO, KPI tracking, and growth-focused content to boost engagement, traffic, and conversions. I thrive on turning data into actionable recommendations that support brand growth and deliver measurable business outcomes.

Maaz Khalil

Social Media Freelancer, Social Media Manager, Digital Marketer, +3

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I'm a dedicated and results-driven Digital Marketing Manager with 5+ years of experience in social media strategy, paid advertising, data analysis, and customer service. I enjoy turning insights into engaging content and campaigns that move metrics and elevate brand presence. I specialize in SEO, KPI tracking, and growth-focused content to boost engagement, traffic, and conversions. I thrive on turning data into actionable recommendations that support brand growth and deliver measurable business outcomes.…I'm a dedicated and results-driven Digital Marketing Manager with 5+ years of experience in social media strategy, paid advertising, data analysis, and customer service. I enjoy turning insights into engaging content and campaigns that move metrics and elevate brand presence. I specialize in SEO, KPI tracking, and growth-focused content to boost engagement, traffic, and conversions. I thrive on turning data into actionable recommendations that support brand growth and deliver measurable business outcomes.

Available to hire

I’m a dedicated and results-driven Digital Marketing Manager with 5+ years of experience in social media strategy, paid advertising, data analysis, and customer service. I enjoy turning insights into engaging content and campaigns that move metrics and elevate brand presence.

I specialize in SEO, KPI tracking, and growth-focused content to boost engagement, traffic, and conversions. I thrive on turning data into actionable recommendations that support brand growth and deliver measurable business outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Urdu

Fluent

English

Advanced

Work Experience

Social Media Manager & Customer Service Representative at Teglax

February 1, 2022 - Present

Led end-to-end social media strategy and customer service operations, contributing to brand growth and customer retention. Drove follower growth across platforms through strategic content pillars and community engagement. Monitored trends to implement real-time marketing campaigns and designed 50+ monthly posts to maintain a high-end visual aesthetic. Managed inquiries, complaints, and support tickets across multiple channels, maintaining high satisfaction scores.

Customer Service Representative at Ibex

January 1, 2022 - January 1, 2024

Delivered high-quality customer support for international clients in a fast-paced BPO environment. Managed inbound and outbound interactions via phone, chat, and email, resolving issues efficiently and consistently meeting KPIs such as CSAT, AHT, and first-contact resolution. Collaborated with team leads to identify recurring issues and contribute to process improvements.

Digital Marketing Analyst (Intern) at Monstro Hard FZE

January 1, 2024 - August 1, 2024

Monitored KPIs across Meta & Google Ads; conducted SEO audits and competitor keyword analysis using SEMrush. Developed weekly performance dashboards in MS Excel and Tableau. Executed an SEO audit that improved keyword rankings for 20+ terms.