I’m Maddie Delaurier, a marketing and client communications professional with a Bachelor of Business Management (Honours) and a Psychology minor from the University of British Columbia, Okanagan. I excel in short-form content creation, digital marketing, and client relationship management, turning insights into engaging campaigns that support sales and brand growth. My experience spans retail, spa, and entertainment settings, where I lead with strong communication, problem-solving, and organizational skills to deliver measurable results. I thrive when collaborating with cross-functional teams to craft creative strategies that resonate with audiences and drive business outcomes.

Maddie Delaurier

I’m Maddie Delaurier, a marketing and client communications professional with a Bachelor of Business Management (Honours) and a Psychology minor from the University of British Columbia, Okanagan. I excel in short-form content creation, digital marketing, and client relationship management, turning insights into engaging campaigns that support sales and brand growth. My experience spans retail, spa, and entertainment settings, where I lead with strong communication, problem-solving, and organizational skills to deliver measurable results. I thrive when collaborating with cross-functional teams to craft creative strategies that resonate with audiences and drive business outcomes.

Available to hire

I’m Maddie Delaurier, a marketing and client communications professional with a Bachelor of Business Management (Honours) and a Psychology minor from the University of British Columbia, Okanagan. I excel in short-form content creation, digital marketing, and client relationship management, turning insights into engaging campaigns that support sales and brand growth.

My experience spans retail, spa, and entertainment settings, where I lead with strong communication, problem-solving, and organizational skills to deliver measurable results. I thrive when collaborating with cross-functional teams to craft creative strategies that resonate with audiences and drive business outcomes.

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Language

English
Fluent

Work Experience

Social Media and Client Relations Coordinator at Interior Pool and Spa
August 1, 2025 - November 10, 2025
Developed, shot, and edited short-form content for Instagram, TikTok, LinkedIn, and YouTube; planned and executed digital marketing campaigns and seasonal promotions to support sales goals; managed website updates and online presence to ensure consistent branding and improved user experience; collaborated with clients and internal teams to deliver creative strategies aligned with business objectives.
Receptionist at Amora Day Spa
March 1, 2024 - March 1, 2024
Managed client communications and appointments, ensuring a seamless customer journey; handled sensitive client data and performed billing/invoicing tasks with accuracy; Supported spa promotions and events, helping boost brand presence and client retention; Maintained organized digital and physical data bases for service and marketing use.
Shift Supervisor at Planet Lazer
March 1, 2023 - March 1, 2023
Managed front desk operations, including greeting guests, organizing waivers and sign-ups, and processing payments using POS systems; Supervised arcade and redemption areas, supported team coordination, and ensured exceptional guest service throughout the facility; Maintained cleanliness and readiness of party rooms, common areas, and equipment to meet health and safety standards; Prepared and served food orders, and performed opening/closing duties, including cash handling and end-of-day reporting.
Social Media and Client Relations Coordinator at Interior Pool and Spa
August 1, 2025 - November 12, 2025
Develop, shoot, and edit short-form content for Instagram, TikTok, LinkedIn, and YouTube to drive engagement and brand visibility. Plan and execute digital marketing campaigns and seasonal promotions to support sales goals. Manage website updates and optimize online presence for consistent branding and improved user experience. Collaborate with clients and internal teams to deliver creative strategies aligned with business objectives.
Educator at Lululemon
August 1, 2025 - August 1, 2025
Delivered personalized guest experiences aligned with brand voice and values; leveraged product knowledge to educate customers and drive brand loyalty; maintained visual merchandising standards and back-of-house inventory accuracy; collaborated with the team to support in-store campaigns and guest engagement initiatives.
Social Media and Client Relations Coordinator at Interior Pool and Spa
August 1, 2025 - November 17, 2025
Develop, shoot, and edit short-form content for Instagram, TikTok, LinkedIn, and YouTube, driving engagement and brand visibility. Plan and execute digital marketing campaigns and seasonal promotions to support sales goals. Manage website updates and optimize online presence for consistent branding and improved user experience. Collaborate with clients and internal teams to deliver creative strategies aligned with business objectives.
Educator at Lululemon
May 1, 2024 - August 1, 2025
Delivered personalized guest experiences aligned with brand voice and values. Leveraged product knowledge to educate customers and drive brand loyalty. Maintained visual merchandising standards and back-of-house inventory accuracy. Collaborated with the team to support in-store campaigns and guest engagement initiatives.
Receptionist at Amora Day Spa
March 1, 2023 - March 1, 2024
Managed client communications and appointments, ensuring a seamless customer journey. Handled sensitive client data and performed billing/invoicing tasks with accuracy. Supported spa promotions and events, helping boost brand presence and client retention. Maintained organized digital and physical databases for service and marketing use.
Shift Supervisor at Planet Lazer
February 1, 2021 - March 1, 2023
Managed front desk operations, including greeting guests, organizing waivers and sign-ups, and processing payments using POS systems. Supervised arcade and redemption areas, supported team coordination, and ensured exceptional guest service throughout the facility. Maintained cleanliness and readiness of party rooms, common areas, and equipment to meet health and safety standards. Prepared and served food orders, and performed opening/closing duties, including cash handling and end-of-day reporting.

Education

Bachelor of Business Management (Honours) with Minor in Psychology at University of British Columbia, Okanagan
January 11, 2030 - June 1, 2025
Bachelor of Business Management (Honours) with Minor in Psychology at University of British Columbia, Okanagan
January 11, 2030 - June 1, 2025
Bachelor of Business Management (Honours) with Minor in Psychology at University of British Columbia, Okanagan
January 11, 2030 - June 1, 2025
Bachelor of Business Management (Honours) with Minor in Psychology at University of British Columbia, Okanagan
January 11, 2030 - June 1, 2025
Bachelor of Business Management (Honours) with Minor in Psychology at University of British Columbia, Okanagan
January 11, 2030 - June 1, 2025
Bachelor of Business Management (Honours) with Minor in Psychology at University of British Columbia, Okanagan
January 11, 2030 - June 1, 2025
Bachelor of Business Management (Honours) with Minor in Psychology at University of British Columbia, Okanagan
January 11, 2030 - June 1, 2025

Qualifications

Horatio Alger Association of Canada Scholar
January 1, 2021 - November 10, 2025
Horatio Alger Association of Canada Scholar
January 11, 2030 - January 1, 2021
Horatio Alger Association Scholar
January 1, 2021 - November 12, 2025
Horatio Alger Association of Canada Scholar
January 1, 2021 - December 31, 2021
Horatio Alger Association of Canada Scholarship
January 1, 2021 - December 31, 2021
Horatio Alger Association Scholar
January 1, 2021 - January 9, 2026

Industry Experience

Media & Entertainment, Professional Services, Retail, Travel & Hospitality, Other, Education, Software & Internet