Available to hire
Hi, I’m Emily — a community-centered program and outreach professional with 5+ years of experience helping people feel supported, connected, and empowered. I specialize in building meaningful relationships, designing engaging programs, and creating resources that make a real impact. I’m driven by purpose, collaboration, and the belief that strong communities start with strong connections.
Work Experience
PRINT & MARKETING SUPERVISOR at Staples
November 1, 2025 - November 1, 2025Coordinated cross-departmental workflows and project requests, ensuring timely program support and organizational alignment. Managed CRM-driven campaigns and communications, tracking project deliverables and outcomes.
CUSTOMER ENGAGMENT SPECIALIST at Sierra Outfitters
December 1, 2024 - December 1, 2024Developed long-term relationships with customers and community stakeholders, mirroring partnership management for youth programs. Led engagement projects that increased repeat participation by 20%, demonstrating measurable program impact.
PATIENT ACCESS REPRESENTATIVE II at Conifer Health Solutions
April 1, 2024 - April 1, 2024Maintained accurate CRM records and sensitive data, ensuring compliance and trust in high-stakes environments. Managed onboarding and ongoing support for patients, mirroring ATD’s focus on seamless member experience.
PROGRAM ASSISTANT at Osher Life-Long Learning Institute at Dartmouth College
July 1, 2023 - July 1, 2023Coordinated print, digital, and event materials to support multiple programs, ensuring accurate and timely delivery. Streamlined survey and feedback collection, increasing responses by 65% and participant satisfaction by 35%.
SPECIAL EDUCATOR/ CASE MANAGER at Windsor Southeast Supervisory Union
June 1, 2022 - June 1, 2022Mentored students and coordinated individualized learning plans, improving engagement and performance. Led cross-functional team meetings and maintained stakeholder communications, demonstrating strong program coordination skills.
FIRST GRADE TEACHER (LONG-TERM SUBSTITUTE) at Windham Northeast Supervisory Union
January 1, 2020 - January 1, 2020Designed and delivered engaging lessons that achieved 97% family satisfaction. Built strong relationships with students, families, and staff, fostering collaboration and trust.
Education
M.Ed. at Antioch University New England
January 1, 2019 - January 1, 2019B.S. at Colby-Sawyer College
January 1, 2015 - January 1, 2015Qualifications
Industry Experience
Education, Non-Profit Organization
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