I’m an operations and admin professional who keeps teams and processes running like clockwork. At Apteum Corp, I lead a 15-person order entry team across different time zones, manage staffing and reporting, and make sure nothing falls through the cracks. I also handle office admin, events, logistics, and internal communications, from updating websites and designing materials to setting policies and keeping the team engaged. I thrive on turning messy processes into smooth, reliable systems, and I’m always looking for ways to make work easier for everyone. I get a kick out of solving problems, keeping things organised, and making sure the team can do their best work without the stress.

Mae Angelyn Bontuyan

I’m an operations and admin professional who keeps teams and processes running like clockwork. At Apteum Corp, I lead a 15-person order entry team across different time zones, manage staffing and reporting, and make sure nothing falls through the cracks. I also handle office admin, events, logistics, and internal communications, from updating websites and designing materials to setting policies and keeping the team engaged. I thrive on turning messy processes into smooth, reliable systems, and I’m always looking for ways to make work easier for everyone. I get a kick out of solving problems, keeping things organised, and making sure the team can do their best work without the stress.

Available to hire

I’m an operations and admin professional who keeps teams and processes running like clockwork. At Apteum Corp, I lead a 15-person order entry team across different time zones, manage staffing and reporting, and make sure nothing falls through the cracks. I also handle office admin, events, logistics, and internal communications, from updating websites and designing materials to setting policies and keeping the team engaged. I thrive on turning messy processes into smooth, reliable systems, and I’m always looking for ways to make work easier for everyone.

I get a kick out of solving problems, keeping things organised, and making sure the team can do their best work without the stress.

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Language

Tagalog
Fluent
English
Fluent
German
Beginner

Work Experience

Project Coordinator at Pivital Global Operations Support
July 1, 2019 - March 1, 2022
Kept day-to-day operations on track by preparing reports, paperwork and processes. Handled service tickets, job bookings, and scheduling to meet deadlines and satisfy clients. Oversaw field technicians – check-in/check-out, scheduling, deliveries, and provided guidance. Monitored technician performance, identified areas to improve, and elevated team standards.
Operations Supervisor at Coin Op Group
July 1, 2022 - December 1, 2024
Led Operations Support and Customer Service teams across Cebu and Australia. Supervised and coached 30+ staff, resolving issues in real time. Recruited, onboarded, and guided staff and franchises for consistent performance. Ensured company operations comply with property management rules for machines.

Education

Bachelor of Arts in History at University of San Carlos – Talamban Campus
June 1, 2013 - January 1, 2020

Qualifications

emplit
January 20, 2026 - January 20, 2026

Industry Experience

Media & Entertainment, Professional Services, Education